Under the banyan tree, there is a home stay (Guanyinqiao 9th Street store)

Ulasan Under the banyan tree, there is a home stay (Guanyinqiao 9th Street store)

Under the banyan tree, there is a home stay (Guanyinqiao 9th Street store)

1 Xinglong Road, Guanyinqiao Street, Jiangbei District, Chongqing, ChinaLihat Detail Hotel
Under the banyan tree, there is a home stay (Guanyinqiao 9th Street store)
Under the banyan tree, there is a home stay (Guanyinqiao 9th Street store)Under the banyan tree, there is a home stay (Guanyinqiao 9th Street store)Under the banyan tree, there is a home stay (Guanyinqiao 9th Street store)
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Ulasan Tamu tentang Under the banyan tree, there is a home stay (Guanyinqiao 9th Street store)

9.6/10
Excellent
1823 ulasan
Ulasan terverifikasi
Location9.5
Amenities9.5
Service9.7
Cleanliness9.6
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All reviews(1823)
Positive reviews(1795)
Reviews with photos/video(1150)
Classy environment(417)
Friendly front desk staff(193)
Well designed(169)
Easy to get around(164)
Well decorated(102)
Near shopping area(60)
Convenient for shopping(60)
Garden view(17)
Negative reviews(28)
olgsr
Featured Room - Double Occupancy (Queen Bed)
Check-in Feb 2025
Couples
5 ulasan
4.0/10
Diposting pada 19 Mar 2025
Honestly one of the worst hotels we ever stayed at. Had a 3 night booking but left after the first one. Arrived late so I didn’t want to start looking for a new hotel in the middle of the night…I should have. 1, Hotel advertises itself as non-smoking yet the whole hotel (common areas and room) was stinking. There are ashtrays everywhere so they don’t mind people smoking. 2, We had to change room as the first one was really dirty and again, stinking of cigarette smell. Second one wasn’t better either. Had food crumble all over the coffee table and hair stocked to the tiles of the bathroom. It was pretty gross. 3, Both room had sex toys in a vending machine, guess they know the clientele… next door neighbors were going hard until 3am. After that they decided to put on a manga until 6am. I didn’t sleep a minute that night.
6/7
Tanggapan dari Properti: We deeply apologize for your stay experience this time. We always aim to provide high-quality services, and now we would like to explain the hotel service standards as follows: the hotel strictly follows industry hygiene standards, and all areas undergo standardized cleaning procedures three times a day. The fresh air system automatically changes air every hour according to international healthy building standards. The guest rooms are equipped with professional disinfection and sterilization equipment and sealed packaging of guest supplies. The vending machine products have passed the national quality inspection certification, and the front desk staff are ready to respond to guest needs. In response to the noise issue you mentioned, the hotel has implemented a layered dynamic security inspection mechanism. The front desk can flexibly adjust room arrangements based on guest needs and provide multiple specifications of sound insulation solutions for selection.
Virus79
Featured Room - Double Occupancy (Queen Bed)
Check-in Nov 2024
Family
6 ulasan
7.0/10
Diposting pada 27 Des 2024
It’s a great place for budget traveller but wouldn’t recommend this for business and family. There are no lifts so avoid this especially if you have heavy luggages. Location is at the quiet end of Guanyin bridge, not too far (~1.2km) but not like in the middle of the action. The customer service can be friendlier and more service-oriented. Maybe I caught her on a bad day.
Tanggapan dari Properti: Dear Guest,We truly appreciate you taking the precious time to share your experience during your stay at our hotel. Your feedback is of utmost importance to us. We are delighted to learn that you recognized the high cost-performance ratio of our hotel, making it an excellent choice for budget travelers, which is exactly what we have been striving for.We apologize sincerely for the inconvenience caused by the lack of an elevator. Currently, our hotel indeed does not have this facility, which has troubled guests with heavy luggage. However, our hotel staff will offer assistance to guests with heavy items.Regarding the location of the hotel, as you mentioned, we are situated on the quieter side of Guanyinqiao, approximately 1.2 kilometers away from the bustling area. This allows guests to enjoy a certain degree of tranquility while being able to reach the lively area within a short time. We are glad that you appreciate this aspect.Concerning the customer service, we deeply apologize for the negative impression we left on you. We will strengthen the training of our staff to enhance their service awareness and professional qualities, ensuring that every guest can experience warm, friendly, and considerate service. We will make sure that a similar situation will never occur again.Wish you a pleasant journey and all the best!
zixin
Guestroom (Queen Bed)
Check-in Nov 2024
Travel with friends
2 ulasan
9.5/10
Amazing
Diposting pada 26 Des 2024
the rooms had very bad sound proofing system but other than that, the rooms were very cozy and comfy
Tanggapan dari Properti: Dear guest,Thank you for taking the time to share your feedback with us. We are delighted to hear that you found the rooms to be cozy and comfy during your stay. However, we apologize for the inconvenience caused by the soundproofing issue. Your comments are valuable to us, and we have already taken note of this problem. We will be looking into ways to improve the soundproofing system in our rooms to ensure a more peaceful and relaxing environment for our future guests.We hope that this experience will not deter you from choosing our hotel again in the future. If you have any further suggestions or concerns, please do not hesitate to reach out to us. We are committed to providing the best possible service and accommodations to all of our guests.Thank you again for your feedback, and we look forward to welcoming you back soon.Best regards,[Hotel Management]
Guest User
Window-View Rainy Double Bed Room (Latex Mattress + Window-Side Tatami Tea Table)
Check-in Okt 2024
Couples
7 ulasan
8.5/10
Very Good
Diposting pada 27 Nov 2024
Clean, modern, cozy
Tanggapan dari Properti: hank you for your kind comments and love for Banyan Tree Hotel! We are extremely delighted to receive your compliments on the hotel environment and services. When traveling away from home, a comfortable stay is the expectation of every traveler and also the ultimate goal of our hotel services. We will keep making efforts to make your journey perfect. Looking forward to your next stay at Banyan Tree Hotel!
Jestian Chang
Guestroom (2 Beds)
Check-in Nov 2024
Family
4 ulasan
8.0/10
Very Good
Diposting pada 17 Des 2024
It's ok to stay.
Tanggapan dari Properti: Dear guest, I was unable to receive your five-star review. It must be because I still have a lot of room for improvement. Please feel free to share your opinions or suggestions with us in a timely manner! We strive to provide the most thoughtful and meticulous service to every guest, bringing them a valuable experience. We strive only to make your stay happy and satisfactory! Looking forward to your visit again and wishing you a good mood every day!
Anonymous User
Featured Room - Double Occupancy (Queen Bed)
Check-in Mar 2025
Solo travelers
1 ulasan
10.0/10
Outstanding
Diposting pada 2 Mei 2025
The service attitude is very good. There is a washing machine and dryer! The housekeeper provides 24-hour service. I forgot to bring a rubber band when I took a shower late at night. I didn't expect it to be delivered so late! The projection room is recommended. It has a super atmosphere. You can't go wrong by choosing this one☺️The room is very warmly decorated, and the aromatherapy smell of the hotel is also very good. It is in the Guanyinqiao business district and is very close to the check-in point. The price-performance ratio is very high. The front desk lady is super gentle
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Guest User
Guestroom (Double Bed)
Check-in Mar 2025
Solo travelers
1 ulasan
10.0/10
Outstanding
Diposting pada 15 Apr 2025
The hotel service attitude is still very good, but the room is not particularly soundproof and a bit noisy, everything else is good, and the hotel's location is also very good. Self-service coffee/drinks: Not bad. Service: Helped to change the room, the front desk lady is very gentle
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: 【❤Butler-style service, enthusiastic attitude❤】Xiaorong advocates neighborhood service, hoping that you can feel the warmth of home during your stay. Your encouragement is our driving force. Xiaorong will not forget the original intention and continue to provide good service. Surprise and touching are our ultimate goal. Know you - know yourself - hold hands. I believe that with your support and recognition, Xiaorong will do better and better. Looking forward to your next stay, Xiaorong will serve you wholeheartedly 24 hours a day. Romantic Chongqing sincerely looks forward to your return!
Guest User
Window-View Rainy Double Bed Room (Latex Mattress + Window-Side Tatami Tea Table)
Check-in Mar 2025
Family
1 ulasan
10.0/10
Outstanding
Diposting pada 15 Apr 2025
Hygiene: Very clean overall! The shower gel smells very unique! Environment: The hotel is very close to Guanyin Bridge and Beicang Cultural and Creative Park. It is very quiet to sleep at night. Although the bathroom light is a little dim, it doesn't have a big impact. Service: The customer service butler provides 24-hour service! The attitude is very good! Very enthusiastic❤️🔥
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: 【❤Great stay experience, warm service❤】 Dear guest, hello! Thank you very much for choosing Banyan Tree Hotel and sharing your personal experience. We are honored and look forward to your stay again. Your arrival has added infinite brilliance to our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. I wish you: smooth work, happy family, and a pleasant journey!
Guest User
Guestroom (Queen Bed)
Check-in Mar 2025
Travel with friends
5 ulasan
10.0/10
Outstanding
Diposting pada 15 Apr 2025
The service attitude of the hotel is particularly good. The lady at the front desk is very enthusiastic. She tried her best to arrange a room for me even though I arrived early. I also like the style of the room. The location is good. I will probably choose it again next time.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: 親愛的客人:看到您的好評,我們滿心歡喜。酒店員工秉持專業與熱情,從您到來的每一刻悉心服務。您的肯定是動力,我們會不斷精進服務水平,酒店一樓小花園配有洗衣機,烘乾機供您自助使用,以更貼心的關懷迎接您下次入住。
Guest User
Guestroom (Double Bed)
Check-in Mar 2025
Solo travelers
4 ulasan
10.0/10
Outstanding
Diposting pada 14 Apr 2025
I have stayed at their hotel many times, and I am very satisfied with the room every time. The hotel's hygiene and service are very good, and the transportation is very convenient. It is very close to Guanyinqiao subway station. It is a very good hotel
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: 【Butler-style service, warm attitude】We are very pleased to learn that you are full of praise for the environment of our hotel. We have devoted a lot of effort to the creation of the hotel's environment. From the carefully designed garden landscape to the unique interior decoration, every detail strives for perfection. Strolling along the garden path of the hotel, the flowers of the four seasons are scattered in an orderly manner, and the fresh air and pleasant birdsong are accompanied, which makes people feel relaxed and happy. The spacious and bright lobby and comfortable rest area indoors create a quiet and luxurious atmosphere, which brings you the ultimate comfortable experience. We will continue to carefully maintain this beauty and look forward to your return to enjoy this cozy world.
Guest User
Suite
Check-in Mar 2025
Couples
1 ulasan
10.0/10
Outstanding
Diposting pada 13 Apr 2025
The aromatherapy in the hotel room smells good, the environment and style are pretty good, the service at the front desk is particularly good, but the hotel's sanitation and disinfection work needs to be strengthened, overall it's okay
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guest, seeing your good comments, all the staff of the hotel are very encouraged and happy. We always put the experience of each guest first and are committed to providing high-quality services and a comfortable environment. Your recognition is the greatest affirmation for us. From the moment you step into the hotel, we hope that you can feel the warmth of home. Whether it is the enthusiastic reception of the front desk staff or the meticulous cleaning of the room service staff, they are all the embodiment of our attentive service. We will continue to work hard to improve and welcome you again with more considerate services and more complete facilities. I hope that every stay will become an unforgettable and beautiful memory of your journey.
Guest User
Guestroom (Tatami)
Check-in Mar 2025
Travel with friends
1 ulasan
10.0/10
Outstanding
Diposting pada 8 Apr 2025
The front desk service attitude is super enthusiastic. The hotel is right by the road and is very convenient for traveling and eating. I like the style of the room very much. It is especially warm. It's just that the stairs are not very convenient. Hahaha. I'll come again next time.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: 【管家式服務,態度熱情】得知您對我們酒店的環境讚不絕口,我們深感欣慰。酒店的環境打造傾注了我們大量的心血,從精心設計的園林景觀到獨具風格的室內裝飾,每一處細節都力求完美。漫步在酒店的花園小徑,四季花卉錯落有致,清新的空氣與悦耳的鳥鳴相伴,讓人心曠神怡。而室內寬敞明亮的大堂,舒適的休息區域,營造出一種寧靜而奢華的氛圍,都為您帶來極致的舒適體驗。我們會繼續精心維護這片美麗,期待您再次來此享受這一方愜意天地。
Guest User
Guestroom (2 Beds)
Check-in Mar 2025
Travel with friends
6 ulasan
10.0/10
Outstanding
Diposting pada 5 Apr 2025
The location of the hotel is super good, it is very convenient to go anywhere. Next to it is the Cultural and Creative Street, where many young people check in. It is a 5-minute walk to Guanyinqiao Snack Street. The hotel is quiet in a bustling city. The decoration inside is carefully designed by the owner, very Zen. There is a small garden behind the hotel, which is carefully taken care of. The uncle takes good care of the green plants. The overall environment is very warm. The front desk lady also solves the needs quickly. The service is great
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: [Close to Guanyin Bridge, warm service] Thank you very much for your high evaluation of our hotel service. We have always believed that high-quality service is the soul of the hotel. Our team members have all received professional training. From the moment you book a room, there will be exclusive customer service to follow up on your needs and answer your questions. During your stay, we will lead you to your room and introduce the hotel facilities in detail. The room attendant will flexibly arrange cleaning according to your schedule and will also replenish all kinds of supplies for you. Your satisfaction is the driving force of our service. We will continue to provide such thoughtful and considerate services to every guest and look forward to seeing you again.
Zhaomingjun
Guestroom (Queen Bed)
Check-in Mar 2025
Solo travelers
1 ulasan
10.0/10
Outstanding
Diposting pada 5 Apr 2025
I came to Chongqing to watch Eason Chan's concert, and chose this homestay in Guanyin Bridge. The price is moderate, the environment is comfortable, the service is also very good, you can store your luggage, and the housekeeper will reply in seconds when I contact him👍🏻👍🏻👍🏻
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: 【Convenient transportation, professional service】Thank you very much for your praise of the hotel environment. We carefully carve every corner to create a pleasant atmosphere for you. Your praise inspires us to maintain and improve the quality of the environment, and we look forward to your stay again to continue to enjoy this unique environment.
Anonymous User
Guestroom (Queen Bed)
Check-in Feb 2025
Couples
6 ulasan
10.0/10
Outstanding
Diposting pada 30 Mar 2025
The overall environment of the hotel is quite warm, but it is a long uphill climb from Guanyinqiao Station to the hotel by light rail, so it is more convenient to take a taxi to the hotel entrance. The service attitude of the cleaning staff is very good.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: [Close to Guanyin Bridge, warm service] Thank you very much for your high evaluation of our hotel service. We have always believed that high-quality service is the soul of the hotel. Our team members have all received professional training. From the moment you book a room, there will be exclusive customer service to follow up on your needs and answer your questions. During your stay, we will lead you to your room and introduce the hotel facilities in detail. The room attendant will flexibly arrange cleaning according to your schedule and will also thoughtfully replenish all kinds of supplies for you. Your satisfaction is the driving force of our service. We will continue to provide such thoughtful and considerate services to every guest and look forward to seeing you again.