Lifeng Hotel (Raffles City Chongqing Hongyadong)

酒店位置很好，洪崖洞附近 打卡板凳麪就在酒店旁邊，地鐵一號線朝天門站5號出口步行幾分鐘就到了。房間環境很乾凈整潔，服務態度很好，我們之前定的房型太小了，前台還很貼心幫我們升級了房間。很喜歡。下次還會來的

房間寬敞明亮，乾淨整潔，前台妹妹服務很好，還給我們説了去周邊景點的最佳路線，避免走冤枉路，酒店還為客人準備了去各個景點的路線和出行方式的紙條。就在大廳的牆上，這個對我們這些外地人很有幫助，非常人性化。

免費升級了房型，早餐也挺不錯的。特別特別特別好的一次住宿體驗，必須好評，前台很耐心的幫我查詢路線，態度很好，房間也很不錯！乾淨衞生，地鐵一號線5號口出來走幾分鐘就到了，打卡洪崖洞 板凳麪 都在酒店附近，不錯不錯！

Room window offered with additional price room clean enough but smells not good

This is one of the worse hotels that I’ve ever stayed. I don’t usually leave a comment but this time I have decided to write a comment for the hotel so that you don’t be the unfortunate ones. I checked in on the 22nd Dec 23 and checked out on 24th Dec 23. The front desk staff is unfriendly and helpless. When I arrived at the hotel, I asked the front desk where the washroom is. Her reply was 2nd floor. I went to the second floor and there’s no signage to show where the washroom is and I couldn’t find it. Then, I asked one of the cleaners and her reply was there’s only washroom in the hotel room. Oh gosh, the cleaner didn’t even know there’s washroom available at the second floor. At the end, I found it. The elevator was under maintainance and I have to climb up the staircase to reach level 5. The staircase is dim and full of garbage. The room is spacious but it’s dim as well. Overall, I don’t enjoy my stay in this hotel.

The picture shown on trip.Com associated with the hotel is not a picture of the hotel. The hotel banner name is Lavande hotel which is different that the name provided on the checking voucher. In this area of town the street names are not very clear. Hence it can be quite difficult to find the hotel if you walk to the hotel from the subway and use the web picture and name provided.

Well located. Staff very nice and helpful.

Room with no windows smelt like hotpot

The staff was super friendly and very helpful. Thank you very much. Rooms are old and a bit run down. In theory the rooms are well equipment with all sorts of amenities, but that does not cover up the fact that the hotel needs to be renovated. Please be careful when choosing your room. There are rooms without window and rooms that have a window but face the backside of the hotel (hillside). Although there is a window, it goes into a cave with no daylight whatsoever. Choose a room that faces the road and the river, if you can.