Hotel JOYA di Chengdu

The hotel has an excellent location within walking distance (an easy 25 minute stroll) of Tianfu Square, the Chengdu Museum, Chengdu Library and the Science and Technology Museum. It also has a metro station next to its entrance offering metro line 1 which takes one directly to quite a few landmarks for a mere 2 yuan. Didis and taxis are also easy to book or flag down in that location. The reception staff are generally helpful but special mention must be made of the outstanding concierge division : Cloudy and Cinderella are particularly congenial and deserve high praise. The one drawback is the breakfast room which can be very chaotic during peak hours, especially when large coach tours arrive.

The hotel front desk staff Qiqi Xiaozhang provided good service. It is next to Chunxi Road Taikoo Li. The subway is right next to it. It is very convenient for travel.

I recently had the pleasure of staying at the Crowne Plaza Chengdu, and overall, it was a very satisfying experience. From the moment I arrived, the staff made me feel welcome with their warm and professional service. Check-in was smooth and efficient, and I was promptly shown to my room. The room itself was spacious, well-appointed, and offered all the amenities you'd expect from a hotel of this caliber. The bed was extremely comfortable, ensuring a good night's sleep after a day of exploring Chengdu. The bathroom was clean and modern, with a great shower that had strong water pressure—a small detail that makes a big difference. One of the standout features of Crowne Plaza Chengdu is its excellent location. It’s situated right in the heart of the city, making it easy to access popular attractions, shopping centers, and restaurants. This convenience made my stay even more enjoyable, as I could easily walk or take a short ride to wherever I needed to go. The hotel's dining options were also impressive. The breakfast buffet offered a wide variety of both Western and Chinese dishes, ensuring that there was something for everyone. The quality of the food was high, and I particularly enjoyed the fresh pastries and local specialties. The facilities at Crowne Plaza Chengdu are top-notch. The fitness center was well-equipped, and the indoor pool was a great place to relax after a long day. I also appreciated the business center, which made it easy to catch up on work when needed. While the hotel is slightly older, it is well-maintained, and the charm of the classic design adds to the overall experience. In summary, Crowne Plaza Chengdu exceeded my expectations in terms of service, comfort, and convenience. It’s a great choice for both business and leisure travelers, and I would definitely recommend it to anyone visiting Chengdu.

The breakfast items were mostly delish. Service was good and they provided a fruit welcome gift. I reached early and they let me check in since the room was free. During booking I alrd informed I don't want a corridor room but they called to inform me that only corridor room is for solo travelers. I accepted it but I think they are really responsible and honest hoteliers

We stayed 4 nights here and mostly enjoyed the experience. The location was good and easy to get to most attractions. The beds were comfortable – not too hard and not too soft. The pillows were also a good firmness and not too thin as many Chinese pillows are. Trip.com’s diamond system is a bit misleading. Trip.com rates this as a 4 diamond hotel but it’s more like a 3 star hotel. The positives: free washing machine use. Delicious buffet breakfast. No noise coming from adjacent neighbours. Good service. The negatives: the carpet was dirty. One of our rooms smelt of mildew so we requested a new room which did not smell. There was a fair bit of noise from the street outside coming in from the windows in our room - such as cars honking, loud jingles playing from shops, people shouting etc, but it pretty much stopped by midnight. One of our rooms also was next to the elevator which was noisy and we asked to be moved which they accomodate.

We had a great time staying in the Grand Parcvue for 4 nights from where we would travel out each day to the countryside for sightseeing. The check-in staff was very friendly and helpful in merging out separate bookings into a 3-bedroom residence. Special shoutout to Queena Li and Mira Yang for their great customer service during our stay. Breakfast is fantastic as well, and we were pleasantly surprised that there is a pickleball court in addition to a swimming pool. Our young children enjoyed the indoor children's playground as well. Clearly a great team led by their General Manager Jason whom we met in the lobby. The serviced residence are perfect for families with children and they are very spacious and clean.

I thought that Tianfu square was the city center when I booked my stay. I would definitely stay at Taikoo Li on my future visits.

The hotel is close to Wenshu Monastery Metro station (Line 1, 5-10min walk) and a good starting point for travelling in all directions. The staff at the reception was nice and they tried their best to explain everything to us in English (translating tools are very helpful/needed here in general!). Although the hotel has a non-smoking policy (signs are up everywhere), nobody really cares and the lobby as well as the room had a cigarette smell. Nevertheless, the hotel and the room was very clean, although the glorious times of the Celebrity are over. It is a bit old and could need some renovation during which they could also install a noise protection that cancels the sound from your neighbors (we had someone next to us snoring all night and we could perfectly hear it). However, the breakfast compensated for a lot. The selection of mostly Chinese dishes was amazing. Overall, the hotel has a fair cost/performance ratio and we can recommend it.