Weilai hotel

the location is fantastic (right at Future Center, near Tai Koo Li and Chunxi Road) and the service from the reception staff is excellent. one of our rooms had bugs in it, which was disappointing. we informed the hotel about it and they moved our friends to a separate room for one night. however, because it was a downgrade in room, it was a little difficult for us in order to get back the difference in price. but the staff was patient and prompt throughout this, which is commendable. they got someone to remove the bugs the very next day, but unfortunately, when we moved back to the room, we saw the now-dead bugs lying on the floor. we spoke with the counter staff about this, and after contacting the personal assistant on WeChat, the staff was quick to assist and provide a satisfactory solution, which made the stay bearable. Will I come back again? Maybe, if the price is cheaper and I have no better options nearby.

這家酒店的服務和設施都非常棒！房間寬敞明亮，乾淨整潔，床鋪舒適。員工熱情周到，早餐豐富美味。位置優越，出行便捷，性價比超高，強烈推薦給其他旅客。

房間不錯，超出預期，還免費升級了房間，前台小唐妹妹服務很熱情，很耐心的給我們介紹附近的美食，想買點特產也推薦了不錯的店，物美廉價，以後還會再來😊感謝