No.20 Zongfu Road, Jinjiang District, Chengdu, Sichuan, ChinaLihat Detail Hotel
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Kami Samakan Harga
1 malam
Ulasan Tamu
4.5/5
Good
2431 ulasan
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Ulasan terverifikasi
Location4.5
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(2431)
Positive reviews(2396)
Reviews with photos/video(365)
Friendly front desk staff(337)
Many amenities(234)
Delicious breakfast(183)
Well decorated(114)
Well designed(109)
Located downtown(53)
Easy to call taxis(17)
Negative reviews(35)
Kyu.Wonderlust
Fuyi Residence Single Room
Menginap di Feb 2025
Solo travelers
3 ulasan
4.7/5
Amazing
Diposting pada 14 Mar 2025
Seamless check in and out procedure, staff are friendly. Had small issue on room temperature as its centralised, if afraid of hot pls get a room with window. The staff free upgraded to another room with window, trying their best to solve my problem 🙏 Overall it’s good, location is convenient to IFS, ChunXi Rd and mrt station. A lot of food can be found too around the neighbourhood. Highly recommended 🤞
Tanggapan dari Properti: Dear Guest: There is a kind of encounter called heart-to-heart; there is a kind of encounter called regretting the late meeting there is a kind of encounter called unforgettable; there is a kind of encounter called destined. The encounter is an edge, in this bustling red dust, I hopeuyin can continue to walk with you. (Hotel General Manager:CenYin)
Anonymous User
Wanlan Residence Exquisite Double Bed Room
Menginap di Feb 2025
Family
3 ulasan
2.2/5
Diposting pada 5 Mar 2025
We booked 3 identical rooms (Wanlan Residence Exquisite Double Bed Room). However, we received 2 rooms as shown during booking, but 1 room was significantly smaller. We asked the reception for more details, but they told us that all rooms are the same style. The smaller room is listed at a cheaper price on Trip, and no compensation was offered for the discrepancy. How can the two rooms be considered the same style and priced the same? We are very disappointed with this hotel booking.
Tanggapan dari Properti: Dear guests: Hello! Thank you for choosing to stay at Pandan House and for your valuable comments on our services. We value your feedback and apologize for any inconvenience you may experience during your stay. Regarding the problem of inconsistent room sizes you mentioned, we understand your disappointment. Although our room design style is the same, but there are indeed differences in area and layout, you take into account the 3 rooms you booked on the day of check-in, and want to arrange for you to the same floor, without taking into account the difference in rooms, it is indeed our negligence, which has caused you trouble, I am really sorry. When the hotel management team calls your feedback at the front desk, the front desk will actively deal with the problem for you, adjust and change the room for you, you may have other suggestions that you have not chosen the front desk, and inform the front desk not to change. Based on your feedback, we've communicated with our front desk team to ensure that room discrepancies are more clearly explained when booking in the future to avoid similar situations. Apologies again and happy travel! (Hotel General Manager: Chenyin)
Guest User
Family Room
Menginap di Jan 2025
Travel with friends
2 ulasan
4.2/5
Very Good
Diposting pada 18 Feb 2025
The non-smoking room is nice and clean but the fitness room is temporary closed. You will smell the smoke in a hall way.
Tanggapan dari Properti: Dear guest, hello! Thank you for your review. I am very sad to see that you are not satisfied with your stay. I will work hard to improve my facilities and equipment to make every guest feel comfortable and satisfied. I apologize to you here and hope you can give us another chance. Welcome to stay next time and wish you a happy life!
Pannarai
Fuyi Residence Single Room
Menginap di Nov 2024
Travel with friends
12 ulasan
5.0/5
Outstanding
Diposting pada 8 Des 2024
It’s not so far from metro. I can walk around 10-15 minutes. On the way, there are souvenir shops and street food.
Tanggapan dari Properti: Respected guest: I appreciate your full score review. Xie Gong took the time to fill out the online review amidst his busy schedule, and I am also fortunate to hear that you spent some time in the hotel. Thank you for your advice on my room, equipment, and parking lot. Your support and support have been my driving force for progress. Hotel General Manager: Chen Yin
Guest User
Fuyi Residence Single Room
Menginap di Okt 2024
Solo travelers
6 ulasan
5.0/5
Outstanding
Diposting pada 1 Des 2024
Location is great, walking distance to Taikooli, Chunxi Road, IFS and many others shopping and night market area. Room is great, compact, clean and tidy. 4 bottles of water and two soft drink for free. Amenities are great. They also have self-laundry facility for guest to use. Definitely worth the price!
Tanggapan dari Properti: Honorable guests: The years are the pen, the acacia is the ink, and between the lines are all the encounters with you. After a long absence, I hope that you will return as soon as possible, and we are willing to continue to relieve your worries about food, clothing, and accommodation. May you have a bright future and a healthy family! General Manager of the Hotel: Dusty
Guest User
Fuyi Residence Single Room
Menginap di Jan 2025
Other
2 ulasan
5.0/5
Outstanding
Diposting pada 14 Feb 2025
Love this hotel.
Room and staff is amazing
Tanggapan dari Properti: Dear Jingzhi Guest: There is a kind of encounter called heart-to-heart; there is a kind of encounter called regretting the late meeting there is a kind of encounter called unforgettable; there is a kind of encounter called destined. The encounter is an edge, in this bustling red dust, I hopeuyin can continue to walk with you. (Hotel General Manager:CenYin)
Chong WQ
Wanlan Residence Exquisite Double Bed Room
Menginap di Okt 2024
Couples
3 ulasan
5.0/5
Outstanding
Diposting pada 13 Nov 2024
Great hotel with good location. Front desk staff very friendly and helpful. Nearby surrounded by foods. Worth the price.
Tanggapan dari Properti: Respected guest: I appreciate your full score review. Xie Gong took the time to fill out the online review amidst his busy schedule, and I am also fortunate to hear that you spent some time in the hotel. Thank you for your advice on my room, equipment, and parking lot. Your support and support have been my driving force for progress. Hotel General Manager: Chen Yin
Sasipat
Jianjia Residence Double Bed Room
Menginap di Nov 2024
Couples
3 ulasan
5.0/5
Outstanding
Diposting pada 10 Des 2024
Clean , quiet , the temperature by air conditioner was stable in cold weather .
Tanggapan dari Properti: Honorable guests: The years are the pen, the acacia is the ink, and between the lines are all the encounters with you. After a long absence, I hope that you will return as soon as possible, and we are willing to continue to relieve your worries about food, clothing, and accommodation. May you have a bright future and a healthy family! General Manager of the Hotel: Dusty
Verlene.T
Fangcao Residence Twin Room
Menginap di Nov 2024
Travel with friends
7 ulasan
5.0/5
Outstanding
Diposting pada 8 Des 2024
Good location, clean hotel and staff was friendly. Overall we are satisfied. Z
Tanggapan dari Properti: Honorable guests: The years are the pen, the acacia is the ink, and between the lines are all the encounters with you. After a long absence, I hope that you will return as soon as possible, and we are willing to continue to relieve your worries about food, clothing, and accommodation. May you have a bright future and a healthy family! General Manager of the Hotel: Dusty
Anonymous User
Youhuang Residence Twin Room
Menginap di Okt 2024
Family
5 ulasan
3.0/5
Diposting pada 12 Nov 2024
Bedsheets were dirty as both my mum and I got some red spot that were inflamed and itchy afterwards, we thought it was mosquitoes bites as i saw some insect flying around. Went to pharmacy to get cream however, the doctor there told us it was bitten by some bugs. Some staffs were nice but some seems annoyed when asked questions.
Tanggapan dari Properti: Distinguished guests: Hello! First of all, for your experience, the hotel said that we understand your feelings, and we are sorry for this. Should you encounter any problems during your stay, please contact the front desk immediately. We are at your service. We apologize again and look forward to your next visit! (Hotel General Manager: Chen Yin)
Si hui
Suite
Menginap di Sep 2024
Family
6 ulasan
5.0/5
Outstanding
Diposting pada 28 Okt 2024
Hotel’s location is really good, 2 mins walk to food and coffee! Short walk to IFS and malls. The room was very clean and comfortable! Front desk accommodated us for a late check out - P.
Will rebook this again!
Tanggapan dari Properti: Honorable guests: The years are the pen, the acacia is the ink, and between the lines are all the encounters with you. After a long absence, I hope that you will return as soon as possible, and we are willing to continue to relieve your worries about food, clothing, and accommodation. May you have a bright future and a healthy family! General Manager of the Hotel: Dusty
XC.
Wanlan Residence Exquisite Double Bed Room
Menginap di Sep 2024
Family
10 ulasan
5.0/5
Outstanding
Diposting pada 12 Okt 2024
I recently stayed at this hotel and had a fantastic experience. The check-in was seamless, and my room was clean and comfortable. The staff were friendly and attentive. The location was convenient for exploring the area. Overall, great value for money. I highly recommend it for anyone visiting!
Tanggapan dari Properti: Dear esteemed guests: There is a kind of encounter that is called a meeting of minds; there is also one that is called a meeting too late; one that is called unforgettable; and one that is called predestined. Meeting is a kind of fate, in this cozy red dust world, we hope that Pusin can have the honor to continue accompanying you on your journey. (General Manager of the Hotel: Pusin)
Guest User
Family Room
Menginap di Nov 2024
Travel with friends
14 ulasan
3.7/5
Diposting pada 15 Des 2024
Great location. Just 5 mins walk to shopping street.
Tanggapan dari Properti: Honorable guests: The years are the pen, the acacia is the ink, and between the lines are all the encounters with you. After a long absence, I hope that you will return as soon as possible, and we are willing to continue to relieve your worries about food, clothing, and accommodation. May you have a bright future and a healthy family! General Manager of the Hotel: Dusty
Simon So KS
Fuyi Residence Single Room
Menginap di Feb 2025
Travel with friends
3 ulasan
3.2/5
Diposting pada 27 Mar 2025
Very bad on the air cond. not function well and the room very warm and cannot sleep at all.
Tanggapan dari Properti: Dear guest: Hello! Thank you very much for taking the time to share your experience. We sincerely apologize for the air conditioning issue that prevented you from sleeping well. Since the hotel's air conditioning is a centralized air conditioning system with water circulation, it can only be turned on with either cold or hot air. At present, the hotel has not turned on the cold air, and it is recommended to choose a window room during the season change. If you encounter any of the above problems during your stay, you can contact the hotel front desk, and we will handle it for you as soon as possible. We apologize again and look forward to your next visit! (Hotel at Home: Dust Hidden)
Lisa Somsiri
Suite
Menginap di Feb 2025
Travel with friends
8 ulasan
5.0/5
Outstanding
Diposting pada 28 Mar 2025
Great service, and the staff were friendly! It's also perfectly located near IFS Tower.
Tanggapan dari Properti: Thank you very much for your comment! We are very glad to hear that you are satisfied with the hotel's location and breakfast, as well as your approval of our room design. Regarding the issue of elevator floors, since the hotel has two buildings, you need to transfer between elevators, which is a bit troublesome. We are deeply sorry for causing you inconvenience. We look forward to your visit again!