Xiaozhu Homestay (Jiangsu Road)

Ulasan Xiaozhu Homestay (Jiangsu Road)

Xiaozhu Homestay (Jiangsu Road)

Room 101, 995 Yuyuan Road, Changning District, Shanghai, ChinaLihat Detail Hotel
Xiaozhu Homestay (Jiangsu Road)
Xiaozhu Homestay (Jiangsu Road)Xiaozhu Homestay (Jiangsu Road)Xiaozhu Homestay (Jiangsu Road)
Temukan Hotel Terbaik di ${{cityName}}
Kami Samakan Harga
1 malam

Ulasan Tamu

4.5/5
Good
62 ulasan
Ulasan terverifikasi
Location4.5
Amenities4.4
Service4.6
Cleanliness4.5
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All reviews(62)
Positive reviews(58)
Reviews with photos/video(24)
Clean and tidy(26)
Awesome rooms(22)
Great service(15)
Easy to get around(12)
Convenient location(12)
Classy environment(10)
Many amenities(8)
Close to metro(3)
Negative reviews(4)
Euanali
Serene Loft Vintage Twin Room
Menginap di Feb 2025
Travel with friends
1 ulasan
4.2/5
Very Good
Diposting pada 24 Mar 2025
Small but comfortable, two double beds one on the ground floor and the other on the mezzanine. Short walk to the metro station line 2, plenty of food options and all good
Tanggapan dari Properti: Appreciate your great comments!Very kind and careful customer overseas. We have very good communication from beginning to the end and warmly welcome to be here again moving forward. 海内存知己,天涯若比邻!👏
Guest User
Pavilion Loft Modern Twin Room
Menginap di Okt 2024
Couples
3 ulasan
4.7/5
Amazing
Diposting pada 27 Nov 2024
Mr Henry is the best host. As a foreigner, my Shanghai would have been a disaster if it had not been for his help. The service deserves 10 stars. A friendly reminder: you need to contact him via WeChat in advance to get the homestay exact location. Mine was located exactly on Yuyuan Road, which is just what I need.
Tanggapan dari Properti: I am so happy that I can help u in Shanghai. Your encourage is our motivation to do better. Good friend come from far overseas, What a happiness! Look forward to meeting u again in future!
SIN YEE
Light Sunshine Two-Bedroom Twin Room
Menginap di Mar 2024
Family
1 ulasan
5.0/5
Outstanding
Diposting pada 17 Apr 2024
The room is very clean and tidy, suitable for 3 people to stay. The location of the homestay is great too, around 5-6 minutes walking distance to the Jiangsu Road metro station. Overall, we are satisfied with the staying experience!! Recommended to stay too!! 民宿非常干净整洁,设备齐全,民宿也非常靠近江苏路地铁站,大约5-6分钟行走就能抵达地铁站,非常推荐住宿,性价比高!!住了8晚都感到满意的!!
Tanggapan dari Properti: Appreciate your great comments!Very kind and careful customer overseas. We have very good communication from beginning to the end and warmly welcome to be here again moving forward.海内存知己,天涯若比邻!👏
Anonymous User
Qing Cozy Twin Room
Menginap di Mar 2025
Family
3 ulasan
4.2/5
Very Good
Diposting pada 18 Apr 2025
It is very close to the subway station. There are Lawson, Family Mart and Xiao Yang's Fried Dumplings at the door. It is very convenient for travel. It is very clean and hygienic. The price-performance ratio is very high. The room photos are consistent with the actual room.
Teks AsliTerjemahkan dengan Google
Guest User
Light Sunshine Two-Bedroom Twin Room
Menginap di Jan 2025
Family
2 ulasan
1.0/5
Diposting pada 25 Feb 2025
The location is more than 800 meters away from the platform positioning, which is false advertising. In the shabby building, everyone slept in the shabby room, and everyone had dizziness, swollen eyes and sore throats after a night's sleep. It may be formaldehyde.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Hello! I understand your feelings, sorry. Regarding the dispersed locations, we have reminders on the external website, and it is not false advertising. We made it very clear every time. Moreover, this house is located at No. 589 Yuyuan Road, Zhongshi New Village, 421 meters away from Exit 3 of Jiangsu Road Metro Station. Not too far. Therefore, before coming to the B&B, please carefully read the location information in the check-in guide. Just for this house, you can look at the comments from previous guests, almost no one has anything bad to say about it. Although it is not big, it is clean and well decorated. More than a year. It's not newly renovated either. The ventilation and lighting are very good. There are two bathrooms. Find peace and quiet in the midst of noise. It also faces south. It is said that the term "room-hopping" is used in dilapidated buildings. This is the first time I have heard of this term. This house is an old Western-style house in a new Shanghai lane and is a protected cultural relic building. The alley is clean, as you can see from the photos you took outside. There is no way there is formaldehyde. The house has been decorated for more than a year and many guests who have stayed here are all satisfied. We are also willing to close the room and accept testing. I couldn't get through to you on the phone, so later you called me and I'm skipping over what you said here. Integrity is the foundation of being a human being. I hope everyone will act in a fair, objective and honest manner. Thank you!
Zijin
Nostalgia Courtyard Twin Room
Menginap di Jan 2025
Business travelers
1 ulasan
5.0/5
Outstanding
Diposting pada 20 Feb 2025
Clean environment, crowded with business buildings, one-stop service for food, drink and entertainment, affordable housing prices
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Thank you for your encouragement, it’s so beautiful here! Welcome back next time!
Guest User
Light Sunshine Two-Bedroom Twin Room
Menginap di Jan 2025
Family
1 ulasan
5.0/5
Outstanding
Diposting pada 15 Feb 2025
The environment is very good, the hot water is very good, the air conditioning is also satisfactory, and the sanitary conditions are also great! In short, I am very satisfied, and my family lives and lives very comfortably. I hope to book again next time!
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: A very friendly and enthusiastic family of three from Beijing, happy and kind to others! Thank you for your support! Welcome to come again next time!
Guest User
Light Sunshine Two-Bedroom Twin Room
Menginap di Jan 2025
Family
13 ulasan
5.0/5
Outstanding
Diposting pada 4 Feb 2025
The room is clean and comfortable, and the bedding and towels are all new, which makes them very comfortable to use. A very good homestay, the room is decorated very tastefully, all the staff are enthusiastic and responsible, they will create a group before check-in, and answer all questions. I have seen that this store has rooms in popular business districts, and I will choose this one next time.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Thanks for the encouragement! We will definitely continue to work hard, thank you! Welcome back!
Guest User
Yang Loft Simple Twin Room
Menginap di Des 2024
Family
7 ulasan
5.0/5
Outstanding
Diposting pada 27 Jan 2025
The B&B is on Yuyuan Road, with beautiful surroundings, good decoration and sanitary environment. It was a pleasant experience.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Thank you very much for your support! Very friendly and kind guest. Welcome to come again next time!
Guest User
Han Loft Twin Room
Menginap di Des 2024
Family
1 ulasan
2.0/5
Diposting pada 8 Jan 2025
I never expected to be able to book such a wonderful B&B in Shanghai. I don't know why it has such a high rating. Originally, I wanted to book it near Jiangsu Road subway station for convenience. I saw that this B&B was very close, had a high rating, and had loft+twin beds that children would like, so I thought it was quite good. However, the "Han" we stayed in was actually on Taojiang Road. The B&B introduction mentioned that the location was not necessarily near Jiangsu Road, but it was still farther than I expected, about 3.5 kilometers away. However, considering that the children liked it, I did not change hotels. After we went to Disneyland, we checked in at around 9pm. We took our children to the B&B and wanted to put them to bed quickly, but we found that there was no hand sanitizer or drinking water. After communication, the customer service said that they did not provide water and other drinking water for safety reasons. We ordered hand sanitizer to be delivered. The next morning, we found that half a roll of toilet paper was used up. After communication, the customer service said that they would order more delivery. I questioned why there was no spare roll, and she mentioned that there would usually be spare rolls in the cabinet. She did not specify which cabinet they were in. I searched the cabinet by myself and found that there were still 2 rolls of tissue paper left. When the customer service asked about tissue paper, I learned that tissue paper was provided in the room and the empty tissue box was also placed in the cabinet. The hygiene of the room was also worrying. There were black marks on the pillow, and I didn't know whether it was because they couldn't be washed off or because something was put on them. The hygiene of some places such as under the stairs made it look like the house had not been lived in for a long time. The most bizarre thing was who would install a voice-controlled light in the room? If it was dangerous to go downstairs, it would be more appropriate to install a night light. We had a cold and cough at the time, and when we coughed at night, the stair lights would light up, and the whole room would be bright. When we went downstairs to the toilet, the lights would light up when we stepped on the stairs with a little force. The sound insulation was not good. In the morning, there were many people's footsteps and noise upstairs, so loud that the voice-controlled lights would light up, and we would see the lights flickering all night. By the way, there is no clothes hanger in the room. The faucet of the bathroom sink and the shower are shared. It is very difficult for tall people to take a shower. The wash basin is very small, and the water will splash everywhere. It is understandable that the toilet is small in an old house. I just felt that I could only make do for one night. The 400 room is not as reliable as a 300 All Seasons on Jiangsu Road. I was really disappointed. Fortunately, the towels were washed and sealed in plastic bags, and the customer service staff responded and solved the problem in a timely manner.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guest, thank you very much for your detailed feedback on your stay in our homestay. We are also very sorry that we did not provide you with a good stay experience. First of all, for the inconvenience caused by the location description, our housekeeper will send you the check-in guide in advance. In the future, we will also emphasize this to the guests over the phone to avoid misunderstandings from future guests. We are deeply sorry for the missing items in the room and the inconvenience you mentioned. We will make improvements on the following matters: Ensure that necessary items in the room are confirmed and supplied by the cleaning staff in a timely manner. We do not provide drinking water, but we will arrange it as soon as possible if guests request it. We will also strengthen the training of customer service staff so that they can better respond to guests' needs. Increase the frequency of housekeeper's room checks. Previously, spot checks on cleaning were done once every two weeks, but now we will try to do it once a week, and take good care of sanitary blind spots. Regarding the issue of voice-activated lights, we also consider the safety and convenience of customers. Since you mentioned it, we are considering replacing it with night lights or other more suitable lighting solutions to reduce the disturbance to guests. The bathroom in this house is this big. There is no way to make major changes, so let’s look at local optimization. We appreciate your appreciation for our customer service response time, but we also recognize that we need to make more efforts in service details. We will retrain our customer service team to ensure they can resolve guest issues more effectively and provide clearer messages. We understand that the experience this time was not good enough, but fortunately the child liked it. We will work hard to improve the quality of our service to ensure that every customer can enjoy a satisfactory experience. Thank you again for your valuable feedback, we look forward to the opportunity to provide you with better service in the future. I wish you a happy life!
Guest User
Yang Loft Simple Twin Room
Menginap di Jan 2025
Family
7 ulasan
1.0/5
Diposting pada 3 Mar 2025
Except for the good location, everything else is terrible
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guests: Hello! Thank you very much for choosing to stay in our B&B and for your affirmation of our location. We are sorry that you were not satisfied with your stay. We attach great importance to the issues you reported and have checked and rectified them as soon as possible. Now we would like to explain the situation to you: Regarding hygiene issues, we always put cleaning standards first. A dedicated cleaning team completes the room cleaning according to the procedures every day and keeps records. Regarding the bathroom leakage and service response, after you reported the bathroom problem when you checked in, the front desk staff immediately moved you to the next room in order to reduce your inconvenience. We apologize for not proactively identifying the issue you encountered at this time. We have optimized management processes in terms of facility maintenance frequency, employee response efficiency, and other aspects. Your feedback is our motivation for improvement. We attach great importance to your feedback. If you have any other questions or need help, you can contact us at any time. I wish you all the best!
Xingyunlvzhe
Yang Loft Simple Twin Room
Menginap di Nov 2024
Travel with friends
7 ulasan
5.0/5
Outstanding
Diposting pada 27 Des 2024
It's pretty good. The store upgraded my room for free. The location is also very good. The room is spacious and comfortable. The facilities are also complete. There is a kitchen and washing machine. It is very convenient overall. Very good
Teks AsliTerjemahkan dengan Google
6/8
Tanggapan dari Properti: Thank you for your support! Yes, we have upgraded you to Han for free. Welcome to come again next time.
Zpeipeiailvyou
Serene Loft Vintage Twin Room
Menginap di Nov 2024
Other
2 ulasan
5.0/5
Outstanding
Diposting pada 18 Des 2024
Not bad, it's my first time to visit Shanghai, it's good, the location is good, very close to the subway station, it's very convenient to travel; and the room is also very comfortable, it's really good, the experience is full, I will stay here next time~
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Thank you for your support! This house is 200 meters east of Jiangsu Road Subway Exit 3. Welcome to come again next time!
Zhizhi🧚‍♀️
Han Loft Twin Room
Menginap di Nov 2024
Travel with friends
5 ulasan
5.0/5
Outstanding
Diposting pada 18 Des 2024
Very good. The room is very warm, clean and tidy. The location is very good. Travel is very convenient. The service attitude of the store is also excellent. Super good, very enthusiastic and thoughtful. Must recommend, and I will book this store next time
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Thank you for your recommendation. This house was relocated to you. The original house was not in a suitable location, so it was changed to Yongquanfang, Yuyuan Road. Thank you for your satisfaction. Welcome to come again next time!
Guest User
Serene Loft Vintage Twin Room
Menginap di Nov 2024
Solo travelers
33 ulasan
3.7/5
Diposting pada 9 Des 2024
The location is good, very close to Metro Line 2. The alley is a place with history and culture. The room is a bit cramped and far-fetched, but the hygiene is okay. The TV was not working when I checked in.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: In this location, every inch of land is at a premium, so I’m sorry it’s not spacious enough!