Ulasan Ibis Hotel (Chengdu South Railway Station Kehua Middle Road)

Pelayanannya sangat buruk. Saya tidak mengerti apa yang saya katakan ketika saya menelepon meja depan. Ketika saya pergi ke meja depan untuk mengajukan perpanjangan, meja depan yang berusia di atas 40 tahun langsung menelepon saya bibi. Ketika itu datang ke pelanggan, saya harus menggunakan Anda. Proses kerjanya tidak jelas. Pelayanannya buruk. Saya tidak mengerti bahasa kerja. Saya tidak akan pernah melakukannya lagi. Menginap di hotel ini, awalnya saya memesan 3 kamar. Saya akan periksa satu kamar hari ini dan periksa semuanya besok. Seorang pelayan hotel mewakili penampilan hotel tersebut, karena sikap pelayanan yang buruk akan langsung mempengaruhi citra hotel tersebut.

I booked this hotel since it is an international hotel chain. However neither of the staff were able to communicate in english or help us in other way. Whereas other hotels communicated via WeChat and helped us. And breakfast was only provided for one person even the booking is for 2 Adults. Location is not so convenient for main attractions and all the services we received were average. Only good thing is there is a really nice hotpot restaurant nearby.

This hotel is very comfortable for anything transportation, super market, foods and mini mart. Staff are very nice they try to speak English and help us and the room is clean. Hotel located away from MRT with walkable distances around 10 minutes.

Really good breakfast... more options than usual. Came in late and left early so was a good soft landing for a short night. Appreciate the espresso machine at breakfast & the friendly smiles of staff.

The reception staff and lady manager are always very helpful and nice since day one I stayed at this Hotel.

The total experience was wonderful. The staff is really helpful and friendly. The room was very tidy and clean. We came for a business visit. The hotel is up to international standards. Keep it up guys.

Good to see this place weathered the financial fallout from COVID. I stayed a few times before. It’s small and clean but with a special feature; which is still there after 4 years. That feature is their coffee bar downstairs. It’s hardly used so the equipment is a lot cleaner than many a coffee shop ( no disrespect to Starbucks). The price? It’s complimentary for guests, and get this! Alcohol is available, so you can spike your Americano just the way you like it. Opening hours? Sheeeee I’ve staggered in late and staff have obliged me. And Yet… I still saw guests going to the Starbucks.. So a great best kept secret for me!!,,

This is a clean and efficient hotel with good price. The location quite far from the center. The staff don't speak English but tries to help you. Smoking in neighbouring rooms could be annoying.

Great location, right next to a mall and several shops and restaurants. Metro station within walkable distance and the staff was very kind considering my limited language skills. Would surely come back (nice breakfast too) and would also recommend it for fellow international travelers.

The service staff were professional and friendly for all encounters. The hotel is really value for money with all the facilities provided in the room. Will book again if in Chengdu.

During my 12 day stay in Sichuan I used ibis hotel cause value and reception area very cosy and friendly. I will return my next stay here. They have good staff and very helpful and reliable. Great housekeeping ladies.

The rooms were really small and looked pretty old. In general, it was a regular ibis experience. The breakfast was very nice, however. It also included European dishes.

Good location and friendly staff but breakfast wasn't excellent

Every thing very good