Ulasan The Grand Hotel Swansea

Great spot in Swansea and very clean! Easy to get to places and helpful staff!

this hotel not recommend to travel during summer time, because its Air-conditioner is very noisy and not cool at all.

廁所馬桶是壞的，由於房間電話也故障，衹能步行到一樓了前台聯繫維修人員上門檢修，等待30分鐘後維修人員未攜帶任何工具上門維修，期間離開兩次為取工具，最後沒有完成維修，酒店建議我們換其它酒店，但是家人因為時差關係已經就寢，故無法接受更換酒店的要求。 到第二天白天，酒店告知攜程工作日上午6:30可以用早餐，可惜在我與家人於6:40到達一樓餐廳時被告知7點才開始用餐，是酒店前台弄錯了時間。

非常一般，但地理位置優越

太殘舊了，前台服務不積極，對反映的情況（被子太薄，暖氣不行）衹説沒辦法

The staff went above and beyond especially Julie who served out afternoon tea and breakfast, a lovely lady, she gave great recommendations and was so friendly. Food was delicious, great value for money, room was spacious, will happily stay again thank you x

Very friendly hotel. Very clean and a great breakfast. Will definitely be staying at The Grand Hotel Swansea again. 😊

Excellent stay and room had rose petals and chocolates which was a nice touch for birthday celebration. the only small issue was noise from the traffic.

The room initially allocated to us was not at all similar to the one we had selected. Went to reception and they moved us to a room that met our expectations, as per the options available in the web page. Apart from that the stay was nice. Very centric. A shame that there is no parking on site. The closest one was about 7 or 8 minutes walk.

What a great trip it was lovely the staff were great the food and drink was lovely I will be going again

Family trip visiting, good location with convenience of amenities close by. Late night party in the hotelwas very noisy poor sound proofing and had to complain with no immediate resolution.

Smelt bad: strong fragrance everywhere. No ventilation in room. Steamed up. No dinner available, so not really a hotel at all.

Nice hotel. Bad bits. Window was broken so noisy but jammed a towel to hold the handle closed. Shower drain was blocked. Room was a little basic but modern and comfortable. Good bits. Restaurant was great - probably the best hotel breakfast I have had in a long time. Evening meal was good - steak overcooked but apologised and it still tasted amazing. Nice vibe and surroundings. Staff were friendly.

Carpet not hoovered, Top sheets clean but mattress protector had blood stains on 2 out of 3 of the beds, basin drained v slowly so half filled as brushed teeth even though plug not in. Otherwise comfortable enough! One window closure broken so v noisy with people going back and forth to railway station next door...