I want to praise the reception manager who is a very protective employee of the hotel. First of all, as she said that smell of smoking in the room can be said to be the smell of barbecue. Secondly, The three city view rooms which I booked were not consistent with the actual ones ; two of the rooms that I stayed in had a fake garden background instead of city view . And she explained that It was the Trip App which provides wrong room information (for example, the room is a non-smoking room with a city view), but not the hotel's problem. I was pleased that she had solved the issue of smell of smoking, and finally gave us extra gifts, however , the way that she kept explaining dishonestly really made me felt very uncomfortable. The hotel is great, clean and the location is good.
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