Vignette Collection THE CHANIA HOTEL CRETE by IHG

"The location of the hotel is definitely very good and a plus point. We were greeted in a friendly manner and the lady at the bar gave us a welcome drink. The hotel looks quite high-quality at the entrance and you feel like you're in good hands. I would say it's not 5-star level, but around 3.5-4 absolutely. The room we were given unfortunately had no windows (the description said there was one). No problem for us. Our biggest criticism is that there was no door in the shower because it had been removed. So you couldn't shower properly without water spraying outside. When we told reception, they just said "we didn't know" and preferred to answer the ringing phone and leave the guest standing there. Who would know if not the hotel, so unfortunately it's far from 5-star service. We expected a small apology and that the problem would be taken care of. I think it's a real shame that you pay so much money and then get a room that doesn't meet the standard and isn't really at the level you want it to be given to guests. Luckily we only spent one day here and had previously spent the week in a real 5-star hotel. I can really only give this hotel 3/5 stars overall."

JW Marriott Crete Resort & Spa

"The hotel has only been open for two months. The location is a bit out of the way, but the environment is quite nice, the service is excellent, and the food in the hotel restaurant is also very good. It's great value for money. I unexpectedly celebrated my birthday at the hotel on the day I checked in. Because I arrived at the hotel quite late, I found a cake and champagne in my room when I returned the next day after going out. It was wonderful! 👍"

Harmony Boutique Resort - Adults Only

"A beautiful hotel and resort. Booked a double ‘superior’ room with private pool. Although when we got here, the staff member who greeted us, didn’t believe the room that we had booked. And tried to get us into a swim up room, which we refused and stuck to our guns and got the room we wanted. Knee deep in German tourists, felt very in the minority. They weren’t all friendly, in fact very rude and quite insular and just keeping to themselves or other Germans. The rooms are supposed to be non smoking, but we were next to a couple of whom one of them smoked. A laundry and dry cleaning service is listed on amenities, but when we asked at reception they said no. Breakfast was nice, although def again catering for German tourists, who seem to congregate in the bread aisle. Choices of some vary every day, good choice provided, but mini frankfurters etc . No decent sausages, and bacon was ok but a bit limp and lifeless. Plenty of restaurants etc outside the hotel, trying to vary where we eat dinner each night. Trips available to various parts of Crete. Our miaid Rudima was great, very quick and efficient. Phone in room didn’t work, and when we told reception they didn’t seem too bothered. Would it have been different if we were German I wonder? Tv in the room could be better place above the bed, sink in room couldn’t work out how to close plug to use. We are here for another week, so far so good. But they def need to look at what is listed on Trio advisor in terms of facilities / services and correct. Also English tourists like to go on Holiday, Harmony Boutique Resort. Don’t forget about us"

Aloe Boutique Hotel & Suites - Adults Only

"We recently stayed at this hotel and overall had a positive experience, particularly if your priority is relaxation and switching off completely. The hotel itself is modern in design, with excellent facilities throughout. The gym and pool areas were always spotless and very well maintained, and the reception staff were consistently professional, friendly, and helpful throughout our stay. We stayed in one of the loft rooms, which was comfortable overall and nicely designed, although it did feel a little clinical with the all-white décor. It was difficult to get enough air circulating, and it often felt quite stuffy, especially at night. The pool area was beautiful and peaceful, but for us it lacked a little atmosphere. It remained very quiet throughout the day, which will be perfect for guests looking for complete peace and relaxation, but those looking for a more social or lively holiday vibe may find it a little too subdued. I also used the spa and booked a sports massage, which unfortunately fell below expectations. It didn’t feel particularly tailored or therapeutic, and for the price, I didn’t feel it offered great value. The hotel is located in a quiet village with some very good restaurants nearby. Although, we found ourselves taking taxis into Chania when we wanted a little more atmosphere, character, and variety. The only other minor point was that one waiter came across as less approachable than the rest of the team, which stood out because otherwise the service was very good. Overall, this is a great if you’re looking for a stylish, peaceful escape. If you prefer a livelier atmosphere or more going on nearby, it’s worth keeping the location and overall vibe in mind."

Hilton Garden Inn Chania City

"I had a wonderful stay at this hotel. The room was spotless, comfortable, and thoughtfully designed, with everything I needed for a relaxing visit. The staff were friendly, attentive, and made check-in and check-out effortless. The location was convenient, close to key attractions and dining options, yet still peaceful at night. Overall, a fantastic experience — I would happily stay here again and highly recommend it."

Porto Kalamaki Hotel

"I booked the hotel very spontaneously late in the evening. The reception was already closed when I called, but the manager came by in person within less than 10 minutes. I felt guilty because I didn't know it was his cell phone number and I called so late when he was already at home. But he was really friendly and humorous. We had booked one of the modern rooms, which were spotlessly clean, beautifully decorated and really very spacious. The facilities were top notch, even a diffuser for the hairdryer for curly hair, which not many hotels offer. The sea with clear water was directly across the street, the location was great, just a stone's throw from downtown Chania, and you could park right in front of the hotel. Highly recommended!"

Aptera Paradise with Sea View

Alexandros Studios

"Michael & Inka strive to make everyone feel like one of the family. The accommodation is excellent wth all the facilities you would expect and the pool is brilliant with a separate pool for little ones. The local area has many excellent tavernas and the local bus service to Chania is regular and inexpensive. Local Taxis are reasonably priced and from the bus station in Chania you can catch an extremely comfortable (and inexpensive) coach to most places on the Island. The variety of scenery, from beach to mountain is unrivalled anywhere and places worth a visit are Paleachora, Knossos, Rethymnon, Prevelli, and for the extremely fit - The Samaria Gorge to name but a few. I enjoy fishing and Michael has plenty of tackle for the angler to use whilst on holiday - at no extra cost!!!"

Minoa Palace Resort

"I am very satisfied with the service. Ctrip's customer service is also very professional. Thank you very much."

Creta Palm Resort Hotel & Apartments

"Our stay at this hotel was truly enjoyable. The rooms were clean, spacious, and very comfortable. The staff were exceptionally friendly, helpful and always greeted us with a smile, especially Jimmy - best bartender and also great and friendly man who is making best drinks!! The breakfast was delicious and offered a great variety of options and the hotel’s location was good, near to the Kato Stalos beach. There are many shops so you can get souvenirs. The entire property was well maintained and had a pleasant atmosphere. I highly recommend this hotel and would be happy to stay here again."

Kandania Paradise

Mossa Well Being Hotel

"Fabulous experience at this hotel. Impeccable service throughout my 4 days here, and the room was spacious and lovely ! Breakfast was filling , everything was amazing. Wished I could stay a few more days here. Will definitely come back if I visit Crete"