Ulasan Vienna International Hotel (Changsha Airport)
Vienna International Hotel (Changsha Airport)
No.134, Building 23, Gaofeng Auto Parts City, Intersection of Dayuan Road and Dongshi Road, Changsha County, Hunan, ChinaLihat Detail Hotel
Temukan Hotel Terbaik di ${{cityName}}
Kami Samakan Harga
1 malam
Ulasan Tamu
4.7/5
Outstanding
1013 ulasan
Untuk memastikan keaslian rating yang ditampilkan, kami tidak hanya menghitung rata-rata nilainya, tetapi juga mempertimbangkan kredibilitas ulasan dan tanggal menginap tamu untuk menentukan rating final.
Ulasan terverifikasi
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(1013)
Positive reviews(993)
Reviews with photos/video(248)
Friendly front desk staff(112)
Easy to get around(72)
Offers pick-up/drop-offs(68)
Classy environment(61)
Convenient parking(57)
Close to airport(53)
Perfect for business trips(40)
Stayed multiple times(5)
Negative reviews(20)
Guest User
Superior Room (2 beds)
Menginap di Okt 2024
Travel with friends
28 ulasan
4.5/5
Great
Diposting pada 17 Nov 2024
The bed and pillow were very comfortable. The room was big and clean. However the hotel is located about 1 km from the subway station. The dryer of the washing machine did not work.
Tanggapan dari Properti: 尊敬的賓客:您好,很遺憾沒能給您帶來完美的入住體驗,我們很重視您的反饋,並將不斷加強提升各項服務品質的提升,烘乾機的問題我們將反饋給相關部門進行整改,您下次入住本店可以提前致電前台給您開窗通風靠小區安靜的房間,您在住期間有任何問題都可以用房間座機電話撥0致前台,小維非常期待還能再次為您服務,也請您再給我們一次機會,期待您的下次入住,祝您生活愉快!
sofia sunny
Standard Double Room
Menginap di Okt 2024
Couples
3 ulasan
5.0/5
Outstanding
Diposting pada 12 Nov 2024
Loved thos place
Tanggapan dari Properti: 尊敬的客人您好,非常感謝您對小維的評價,小維看到非常欣喜呀!非常高興您的出行選擇我們陪您一同度過,也非常高興我們的設施及服務能夠讓您感到滿意。感謝您對我們工作的鼓勵及支持,我們會在服務上不斷創新,希望通過温馨、細緻化的服務,為每一位到店客人提供更加優質的服務,酒店提供免費停車場、免費洗衣房,免費行李物品等。非常感謝您選擇入住小維家並分享您的入住感受!小維期待您的再次光臨喲!
The environment is relatively poor. Here's what happened. I didn't pay much attention to it on the first day. When I woke up the next day, I found dust on the bed. I didn't pay much attention and continued to stay another night. When I woke up the next morning, there were crickets on the bed. , the breakfast in the international hotel is also relatively poor, there are only two dishes in the morning.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guest: Hello, thank you for staying at Vienna International Hotel (Changsha Airport Branch). We are sorry that our breakfast did not meet your taste. The hotel's buffet breakfast includes Chinese and Western meals, ranging from milk, steamed buns, rice noodles, noodles, porridge to bread, desserts, fruits, etc. Although many guests have praised the breakfast, it is our fault that it failed to satisfy you. It's not good enough. The hotel will continue to upgrade the types and tastes of breakfast. We hope you will come again to taste it. We will definitely bring you a different breakfast experience.
Guest User
Standard Double Room
Menginap di Agt 2024
Solo travelers
2 ulasan
1.0/5
Diposting pada 14 Sep 2024
The room is old and smells of old cigarette smoke. There is no hot water for taking a shower at night. Even after calling the front desk to send someone to check, it still hasn’t been fixed. The water is lukewarm. Be careful of catching a cold when taking a shower on a cold day. Someone rang the doorbell at 5:30 in the morning for no apparent reason. The window The sound insulation is not good, the car horns on the road next door are so loud that I can't sleep, and there are unknown bugs in the room.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guest, thank you very much for your review. We are very sorry for the problems you encountered during your stay. The hotel management attaches great importance to the hot water, sanitation and other related issues you reported, and has arranged for specialists to conduct rectification and investigation. The hot water problem has been rectified and investigated now and is back to normal. Regarding the issue of someone ringing your doorbell in the early morning, we It has been investigated that other customers went to the wrong floor; for the bug problem, the disinfection company has been contacted to conduct a comprehensive rectification of the room. If you check in next time, we can upgrade the room type for you as an apology. We look forward to your visit again and wish you a happy life!
Guest User
Standard Double Room
Menginap di Okt 2023
Travel with friends
3 ulasan
5.0/5
Outstanding
Diposting pada 12 Nov 2023
It is relatively close to the airport and is very convenient for travel. The most important thing is that parking here is free. The parking lot is very large and very convenient. The overall feeling is okay.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guest: Thank you for choosing us and for your support and love for the hotel. Your satisfaction with the hotel's facilities and services is the driving force for the work of all hotel staff. Making every guest feel at home is the ultimate goal of our service. The hotel rooms are warmly decorated and equipped with free high-speed WIFI, making them the best choice for your travels. It is our pleasure to serve you. All the hotel staff look forward to your next visit!
Guest User
Standard Double Room
Menginap di Feb 2024
Business travelers
12 ulasan
1.0/5
Diposting pada 26 Mar 2024
Vienna Hotel Changsha Airport Branch is a must-go for business trips. I didn't expect this stay to be such a mess. I booked a double bed room on Ctrip. Since I was given a standard room, I was told that two breakfasts were not included when I booked the room. I gave I took a screenshot and showed it to her. What's funny is why they said they would give me one breakfast coupon for two, but later they said they would give me another. The toilet in the standard room is very dirty 🚽 There are urine spots on it. I hope the lady boss of Vienna Changsha Airport store can see this. According to the comments, the waiters who will be working on the evening of the 25th need to be properly trained.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Hello, distinguished guests! Thank you very much for your stay and review. It is the constant care and supervision of guests like you that enables us to constantly discover problems in our work, correct them and make continuous progress. From your comments, we regret to see that this stay did not meet your expectations. We apologize for the inconvenience caused to you. Regarding the issues you mentioned, we will also assign relevant personnel to make corrections. The hotel management attaches great importance to it and has conducted serious investigations and timely rectifications. Your tolerance and understanding are encouragement and support for our work! Sincerely looking forward to seeing you again!
Guest User
Standard Double Room
Menginap di Agt 2023
Business travelers
2 ulasan
5.0/5
Outstanding
Diposting pada 12 Sep 2023
The hotel is in a good location, very close to the airport. The beautiful lady at the front desk provides warm and thoughtful service. It is also very convenient to go to the subway. We were also upgraded to a deluxe room with floor-to-ceiling windows. The room is clean and tidy, and the air conditioning in the room is effective. There are also robots delivering things. Quite interesting. I will stay here next time and buy mooncakes from them. The packaging is grand and the taste is good.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guests: Thank you for your affirmation of us. In order to provide you with a more meticulous and thoughtful service experience, we provide free airport pick-up and drop-off, self-service laundry service, and self-service tea. Let those who pursue excellence feel as comfortable and convenient as at home even when traveling. Satisfaction has only a starting point and no end. We will look forward to your next visit with sincerity, sincerity, heart and love. I wish you a good mood every day!
Guest User
Standard Double Room
Menginap di Jul 2023
Family
1 ulasan
5.0/5
Outstanding
Diposting pada 22 Agt 2023
The room is clean and hygienic
Good sound insulation
We came back from Qingdao. Because it was quite late, we stayed in a hotel relatively close to the airport, and they also provided a free pick-up and drop-off service at the airport two hours in advance.
In particular, the proprietress is a local from Changsha and is very enthusiastic. She even drove me and the children to the subway station in her own car. It was really heart-warming! It can make friends who are traveling feel at home! Full marks.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: The hotel provides self-service laundry, self-service tea, sweet spring drop-off and other services. Enjoy a happy holiday. For more information, please follow the Vienna official account. Thank you very much for your recognition and support for us. Your encouragement is the driving force for us to move forward. The hotel will launch more preferential activities and we look forward to your visit again!
Meixiqiaojuweihui
Standard Double Room
Menginap di Okt 2023
Business travelers
4 ulasan
3.5/5
Diposting pada 5 Nov 2023
The rest of the hotel is OK, but even the most basic facilities, the TV set, are broken. This aspect needs to be improved.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Thank you for sharing your detailed review. I'm sorry that this stay did not fully meet your expectations. We have submitted your feedback to the relevant departments. We will share your suggestions with the hotel management to find the shortcomings in the details, maintain the good aspects, and improve the shortcomings. We are always pursuing to create a perfect stay experience for our guests. We believe that you will have a new experience when you next stay, and we sincerely invite you to come again.
Guest User
Standard Double Room
Menginap di Okt 2023
Travel with friends
2 ulasan
5.0/5
Outstanding
Diposting pada 3 Nov 2023
Choose one of pick-up or drop-off services at Huanghua Airport: pick-up is very convenient
Facilities: Very complete facilities
Service: Very attentive service
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guests: Hello! Thank you for your perfect review. Your support and encouragement are our greatest motivation to move forward. Vienna International Hotel (Changsha Airport Branch) strives to continuously create a warm and comfortable living environment for guests, and meets the requirements of different guests with the highest cost performance. welcome next time!
Guest User
Standard Room (2 beds)
Menginap di Okt 2023
Business travelers
8 ulasan
5.0/5
Outstanding
Diposting pada 5 Nov 2023
The service is satisfactory and the environment and facilities are OK
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Thank you for choosing us and supporting our hotel. Your satisfaction with the hotel's facilities and services is the driving force for the work of all hotel staff. Making every guest feel at home is the ultimate goal of our service. The hotel rooms are warmly decorated and equipped with free high-speed WIFI, making them the best choice for your travels. It is our pleasure to serve you. All the hotel staff look forward to your next visit!
Guest User
Standard Double Room
Menginap di Jul 2023
Solo travelers
3 ulasan
5.0/5
Outstanding
Diposting pada 4 Nov 2023
OK very good
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guest: Thank you for choosing us and for your support and love for the hotel. Your satisfaction with the hotel's facilities and services is the driving force for the work of all hotel staff. Making every guest feel at home is the ultimate goal of our service. The hotel rooms are warmly decorated and equipped with free high-speed WIFI, making them the best choice for your travels. It is our pleasure to serve you. All the hotel staff look forward to your next visit!
Tanggapan dari Properti: 尊敬的賓客:您好!感謝您入住我們酒店並在百忙之中對我們酒店做出點評,從您的字裡行間讓我們感受到了您對我們酒店的喜愛,酒店提供有免費的停車場和自助洗衣房,每位員工力求為每位賓客提供最為細緻貼心的服務,為每位賓客帶來超值的體驗。希望能給您留下好印象,我們倍感榮幸。希望您有機會能夠再次入住我們酒店!