Changsha Hotels with Bars

We stayed at the hotel for 3 nights during our first trip to Changsha and the experience was unforgettable. The staff was very friendly and thoughtful. The reception helped us upgrade the room for free. The Concierge Supervisor Nolan Zhou was very helpful and helped us carry the luggage to the room. The cleaning ladies tidied up the room in a meticulous way everyday. The room was very spacious, clean, well-appointed, and equipped with a very large bathroom.

Good staff, friendly and helpful. Need to praise Yolo Yang for his very kind service. We appreciate that. Will come back when we have chance. Thanks.

The service of this W hotel in Changsha is one of the best which I visited the same group in Hong Kong or other Asian countries before. Rooms is very modern and good decide for User friendly. The location is also very excellent as shopping and restaurant inside the same building which is good as usual

We stayed at the Kempinski for two nights and were pleasantly surprised when they upgraded our room to a higher category upon arrival. The room had a bath and all the necessary amenities. The staff was friendly and welcoming, although there were some language challenges. They made an effort to help with translation apps when needed. The room service was expensive, even for local Chinese cuisine. If you order food from outside, you have to pick it up in the lobby as they don't offer room delivery. The lobby restroom was dirty and needs improvement. Overall, it was a pleasant stay with the unexpected room upgrade and friendly staff. 👍

This is a glorified 4 star hotel. Other than the location, you will be disappointed with the overall hotel experience. It lacks the attention to detail to be a true 5 star hotel experience. A couple of examples; non-smoking rooms being ruined by smokers, the rainforest shower (top mounted shower head) didn’t work and was just an unpleasant drizzle, air-conditioning that just had a mind of its own with no ability to adjust to desired temperature, the bed being somehow both firm and soft. If you are accustomed to chain hotels, then the attention to detail at the Niccolo is missing!

If you visit Changsha to see Zaha Hadid's Meixi Arts Centre then this hotel is in the prime position, with immediate access and wonderful views from the upper floors. There is also a shopping mall below. The reception and dining room staff are professional, helpful and polite. The establishment is clearly seeking to provide the best service possible. The room was spacious, and included a bath! It was a deluxe room in a deluxe hotel.

The decoration is relatively old, the configuration is okay, there are too few charging ports, and the butler service is average. They just ignore it without asking. Only when I asked for a good review at the end, I actively asked if I could bring my name.

This is a really excellent hotel ! I stayed at this hotel for 4 nights. The location is great and within easy reach of all main sites and the underground system. The rooms are spacious and very clean. I had dinner twice in the Chinese restaurant on 5th floor and both times this was excellent. However, the greatest asset of this hotel is definitely its staff. All staff members are all really efficient with a great attitude and also a nice smile. From the moment I entered until I left, it was right through an excellent experience with all the staff I came across, be it in reception, housekeeping, restaurant or concierge. I have to especially mention Jack, who I believe is the Head Concierge. I asked him how can I buy tickets for the river night cruise, and he arranged everything for me. He called the boat cruise company, bought the tickets for me, sent me the QR code, sent me very detailed on how to arrive at the pier, and sent me messages later in the evening to see whether I had arrived and whether I took the boat. He also gave me his contact details and asked me to call him if I encounter any issues or need any translations. This service attitude of this person is unbelievable and I really want to thank him for all his great support. I really recommend this hotel to whoever visits Changsha.

I had a great experience during my stay. The location is absolutely perfect, with easy access to key attractions and amenities. Whether you're here for business or leisure, the convenience of the location adds to the overall positive experience. I highly recommend it for anyone looking for comfort and accessibility.

Service: The waiters are friendly and responsive, and the cleaning work is conscientious and careful. Environment: Excellent location, convenient transportation, and diverse surrounding food Facilities: The whole house is very convenient, and the smart toilet, curtains, etc. have greatly increased our comfort. Hygiene: Cleaning work is done seriously, the corridors are spacious and clean, and they are cleaned in time.