Hotel Spa di Changsha

We stayed in one of the Sheraton Yunda suites for our december Christmas trip to Changsha. The hotel staff were very welcoming and friendly. The hotel is very comfortable with excellent amenities. Breakfast was well organized with a very good selection of local and western foods. Miss 小秦 provided us with an excellent service and was very helpful throughout our stay. We will definitely stay again next time we visit Changsha 😊

Absolutely incredible stay from the moment you step foot on the property and until you leave. The staff prepared a lovely card and gift in our room to celebrate our honeymoon. The hotel pool was a lifesaver during the 35+ heatwave. Breakfast was excellent with a huge variety to choose from. Rooms are spotless, there are western TV channels and great soundproofing between rooms and to the street below.

Stay at this hotel if you value Cleanliness, Hospitality, and Location. I usually stay at higher-tier international chains such as Park Hy*tt and St. Reg*s, and I must say the cleanliness here is on par with them. The room I stayed in was equipped with a smart toilet with a seat heater, a thoughtful feature that made a big difference during the cold weather. Location-wise, the hotel is in close proximity to major attractions yet tucked away on a quiet street. To the left, within about 70 meters, you’ll find KFC, Pizza Hut, and a pharmacy. To the right, there’s a McDonald’s and a 24-hour convenience store within 100 meters. The nearest subway station is within walking distance and connects to Line 2, just two stops away from Wuyi Square. The hospitality truly stood out. Every staff member greeted me with a warm smile, and despite some language barriers, they did their best to accommodate my needs. Special thanks to Lisa, who managed my booking, she added me on WeChat and went above and beyond, providing assistance like a personal butler. Overall, an exceptional stay. I’ll definitely be back. Thank you!

Tempat tidurnya sangat nyaman. Kamar yang saya tempati memiliki pemandangan sungai. Rasio harga/kinerja baik. Biar fokus ke housekeeping servicenya yang jelek banget. Setelah menginap 4 hari, kadang tidak dikasih kapas dan sachet, kadang tidak dikasih handuk tangan. Di hari ketiga, jubah mandi tidak diganti, dan mereka dibiarkan tergantung di kursi atasan secara utuh. Ada juga TV ini. Saat kami bepergian, kami hanya istirahat di malam hari untuk menonton film. Ada yang gila dan memproyeksikan layarnya ke kamar kami. Pengalamannya sangat buruk. Saya berhenti menonton TV selama dua hari berikutnya terlalu sering. Karena hotel ini sangat ramai saat Hari Nasional, saya tidak bisa mendapatkan sarapan, selalu kosong dan pengisiannya terlalu lambat. Tidak ada makanan yang disajikan setelah kosong selama 15 menit, jadi saya kembali ke kamar.