Jl. KH. Hasyim Ashari No.29 - 31, Petojo Utara, Kecamatan Gambir, Central Jakarta, Jakarta, Special Capital Region of Jakarta, 10130, IndonesiaLihat Detail Hotel
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Kami Samakan Harga
1 malam
Ulasan Tamu
4.4/5
Very Good
326 ulasan
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Ulasan terverifikasi
Location4.4
Amenities4.3
Service4.5
Cleanliness4.4
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All reviews(326)
Positive reviews(315)
Reviews with photos/video(97)
Delicious breakfast(70)
Large rooms(31)
Great location(19)
Great swimming pool(14)
Many amenities(13)
Perfect for kids(7)
Loved the view(5)
Strange smell in room(4)
Negative reviews(11)
happy hui
Executive King Room
Menginap di Feb 2025
Couples
7 ulasan
4.5/5
Great
Diposting pada 24 Mar 2025
Hotel staff was very helpful and friendly.
Hotel restaurant food can improve.
Room are comfortable,but the toilet facilities are old, one of the faucets is broken,and the water can't be turned on, can improve.
Overall, good experience for first time stay in this hotel.
6/10
Tanggapan dari Properti: Dear happy hui,Thank you for your feedback.We are glad to hear that our staff provided helpful and friendly service, and that you found your room comfortable. We also appreciate your constructive comments regarding the hotel restaurant and toilet facilities. Please rest assured that we will address the issues you mentioned with our team to ensure improvements are made. Thank you for choosing Merlynn Park Hotel, and we look forward to welcoming you back soon.Best regards,Adolf GustafGeneral Manager
Guest User
Executive Twin Room
Menginap di Des 2024
Solo travelers
51 ulasan
4.7/5
Amazing
Diposting pada 6 Jan 2025
This is my 2nd stay as my previous stay was good experience.
Good buffet breakfast with many variety, nice big comfortable room and fast internet and lifts.
Very good customer service. I would like to thank the 2 managers Bambang and his colleague Desi who tried their best to understand the little issues I experienced and acted promptly to resolve the issues. Well done.
Nice stay.
Tanggapan dari Properti: Dear Our Valued Guest,Warmest Greeting from Merlynn Park Hotel Jakarta,Thank you for sharing your though regarding your recent stay at our property.Your business is very important to us and we value your feedback about our good buffet breakfast with many variety, nice big comfortable room, and fast internet.We would passing your comment to Bambang and Desi who beyond expectation to solve your issue.Looking forward to welcoming your back to stay with us.Warmest Regards,Adolf GustafGeneral Manager
Qzen
Executive King Room
Menginap di Nov 2024
Family
6 ulasan
5.0/5
Outstanding
Diposting pada 29 Des 2024
Big entrance with spacious room with full height glass window. Breakfast spread was extreme, the widest spread I have encountered so far. Worthy hotel to stay
Tanggapan dari Properti: Dear Qzen,Thank you for your wonderful review!We're delighted to hear that you had a relaxing and luxurious stay with us.It's also great to know that you enjoyed our lobby, extreme spread breakfast and very worth hotel to stay.Thank you for recommending us, and we look forward to welcoming you back for another fantastic stay!Sincerely,Adolf GustafGeneral Manager
Chio
Executive King Room
Menginap di Feb 2025
Solo travelers
3 ulasan
4.7/5
Amazing
Diposting pada 16 Mar 2025
Nice location and staff are friendly
Tanggapan dari Properti: Dear Chio,Thank you for your feedback.We're delighted that you found Merlynn Park Hotel.We are pleased to hear that you enjoyed our convenient location and found our staff to be friendly.Thank you for choosing Merlynn Park Hotel, and we look forward to welcoming you back soon.Best regards,Adolf GustafGeneral Manager
Sunarto
Prada Suite
Menginap di Okt 2024
Couples
4 ulasan
5.0/5
Outstanding
Diposting pada 14 Nov 2024
Good experience for first time stay in this hotel. Recommend hotel when you touchdown Jakarta.
Near to train station and old china town
Tanggapan dari Properti: Dear Sunarto,Thank you for taking the time to write a fantastic review following your recent stay with us.At Merlynn Park Hotel Jakarta, we pride ourselves in providing the finest personal service for our esteemed guests.We proud to hear for your first experience in our hotel and your recommendation about our hotel.Our location was strategic near train station.We look forward to many more celebrations to come.Warmly,Adolf GustafGeneral Manager
Sainisaidi
Executive Twin Room
Menginap di Sep 2024
Couples
9 ulasan
4.7/5
Amazing
Diposting pada 19 Okt 2024
We enjoyed the stay at this hotel with all the facilities provided. The food for breakfast with wide spread is fabulous. I would to compliment the hotel for having beautiful people around to serve the guests especially Anisanurul whom spent to time to ensure guests are having wonderful time staying in the hotel! Thanks to Angiel who is kind to serve us at front desk!
Tanggapan dari Properti: Dear Our Valued Guest, Thank you for sharing your experience with us. We are thrilled to hear that we exceeded your expectations and that our team made a positive impact on your stay. It's wonderful to know that you found your standard room comfortable and enjoyed the variety of options at breakfast.Your kind words about our staff are truly appreciated. They work hard to ensure every guest feels welcome and well-cared for. We will be sure to share your feedback with them.We look forward to the opportunity of welcoming you back in the future!Warm Regards, Adolf Gustaf General Manager
Nisniss97
Bulgari Suite
Menginap di Agt 2024
Couples
46 ulasan
5.0/5
Outstanding
Diposting pada 25 Okt 2024
Best place to stay in jakarta, although its far from city centre, its an excellent stay for my family.
Tell you, they have 1000 plus of meals and dishes served at their buffet, my family enjoy all food served. I will come back. Staff really good and friendly.
Tanggapan dari Properti: Dear Nisniss97,Thank you for sharing your experience at Merlynn Park Hotel. We take pride in knowing you are happy with our Hotel facilities and Buffet quality makes you feel enjoyable.Thank you very much for your valuable review, we really appreciate it and looking forward to seeing you again soon.Warm Regards, Adolf GustafGeneral Manager
Trip loyalist
Family Suite
Menginap di Jul 2024
Family
37 ulasan
4.2/5
Very Good
Diposting pada 31 Agt 2024
Nice but dated 5 star hotel. Spacious room, comfortable bed and pillow. A vast variety and generous amount of traditional and some western selections for the breakfast buffet. My personal take will be 4.5/5.
Tanggapan dari Properti: Dear Trip Loyalist,Thank you so much for your wonderful feedback !We're thrilled to hear that you had an amazing stay with us.Your kind words mean a lot to us especially about our spacious room, comfotable bed and pillow, and various buffet brreakfast.We can't wait to welcome you back to our hotel in the future!If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Thank you for choosing us, and we look forward to seeing you again soon!Warmest Regards,Adolf GustafGeneral Manager
Guest User
Bulgari Suite
Menginap di Jan 2025
Family
1 ulasan
1.7/5
Diposting pada 3 Feb 2025
We were really excited to stay at this hotel on one of the suites. The rooms seemed large and perfect with a child.
We checked in late as we have been traveling all day. My child was already sleeping when we got to the hotel. I requested for a baby bed prior to arriving and when I got to the reception I asked again to make sure. No one received my request. I went up to the room and had to wait for the baby bed. When it arrived there was no matress - only a duvet folded used as a matras. I called the front desk who informed me someone will bring a matrass. A staff with another duvet arrived. Apparently they don’t have matrasses for the baby beds.
Next day at breakfast I wanted to take 3 pieces of watermelon for my baby to the room as she did not want to eat in the restaurant, she had a flu and I needed to give her meds, as I left the restaurant the staff informed me I was not allowed to take the food out. How bad is that.
And lastly the bathroom smelled like something died in there. We informed the staff who then sent someone to the room with air freshner.
I would not recommend this hotel if you are a family or want a clean cozy stay. I e felt very uncomfortable and could not wait to leave.
Tanggapan dari Properti: Dear Our Valued Guest,Thank you for taking time to write us a review following your recent stay with us.However, I am also disappointed to note that some other aspects of your stay did not meet your expectations and I sincerely apologized for failing you on this regard especially about our baby coat mattresses, bathroom smelled, and breakfast regulation and experience for your kids.I believe that guests only share feedback when they believe that the organization and its people are committed to self-introspection and development.Each opportunity from our guests is a golden moment to better ourselves.We remain hopeful of having you with us in your future visits and I continue to remain at your disposal for anything that I may be able to do for you.Best Regards,Adolf GustafGeneral Manager
DING WEI
Family Suite
Menginap di Agt 2024
Travel with friends
17 ulasan
4.7/5
Amazing
Diposting pada 16 Sep 2024
View from hotel. Overall good experience, environment is clean.
Tanggapan dari Properti: Dear Ding Wei,Thank you for taking the time to write a fantastic review following your recent experience with us.At Merlynn Park Hotel Jakarta, we pride ourselves in providing the finest personal service for our esteemed guests.We strive for perfection and adore adding small but special touches to ensure that each and every guest has a memorable stay.The team and myself are very thankful for your kind appreciation.We look forward to many more celebrations to come.Warmly,Adolf GustafGeneral Manager
Guest User
Executive King Room
Menginap di Okt 2024
Couples
7 ulasan
4.5/5
Great
Diposting pada 5 Nov 2024
Stay was comfortable.The hotel also upgraded our room without any extra charge.breakfast was fabulous.
Tanggapan dari Properti: Dear Valued Guest, Thank you for taking the time to let us know about your experience while staying with us. We hope we will be able to welcome you back again in the near future to deliver our genuine hospitalityWarm Regards, Adolf GustafGeneral Manager
Guest User
Executive King Room
Menginap di Mar 2024
Business travelers
1 ulasan
4.5/5
Great
Diposting pada 26 Apr 2024
I am a repeat customer. Eventhough the location is not so great, but their service and food are excellent. Try their creamy carrot sopu and herbalmdrinks!
Tanggapan dari Properti: Dear Our Valued Guest,Warmest Greetings from Merlynn Park Hotel JakartaThank you for the great review of our hotel !We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Adolf GustafGeneral Manager
Anis Johan
Executive Twin Room
Menginap di Mei 2024
Business travelers
23 ulasan
5.0/5
Outstanding
Diposting pada 22 Jul 2024
Very nice brekfast inthis hotel and othsrs hotel in jakata
Tanggapan dari Properti: Dear anis,Thank you so much for your wonderful feedback!We're thrilled to hear that you had an amazing stay with us.Your kind words mean a lot to us.We can't wait to welcome you back to our hotel in the future!If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Thank you for choosing us, and we look forward to seeing you again soon!Warmest Regards,Adolf GustafGeneral Manager
yuki2025648
Executive King Room
Menginap di Nov 2024
Business travelers
24 ulasan
4.0/5
Very Good
Diposting pada 19 Des 2024
The breakfast had a lot of local Indonesian food and was a very exciting menu.
Tanggapan dari Properti: Dear Our Valued Guest yuki2025648,Thank you for your feedback.We're delighted that you found Merlynn Park Hotel.Our extensive breakfast with Indonesian food and exciting menu are the highlight.Thank you for choosing Merlynn Park Hotel, and we look forward to welcoming you back soon.Best regards,Adolf GustafGeneral Manager
Anonymous User
Executive Twin Room
Menginap di Agt 2024
Business travelers
1 ulasan
5.0/5
Outstanding
Diposting pada 24 Nov 2024
best price for 5stars hotel, the restaurant is very recommended with various type of cuisines :)
worth the money and the place
Tanggapan dari Properti: Dear Our Valued Guest,Thank you for taking the time to write a fantastic review following your recent stay with us especially about recommended restaurant and worth with moneyAt Merlynn Park Hotel Jakarta, we pride ourselves in providing the finest personal service for our esteemed guests.We strive for perfection and adore adding small but special touches to ensure that each and every guest has a memorable stay.We look forward to many more celebrations to come.Warmly,Adolf GustafGeneral Manage