Castle Peak Hotel

Ulasan Castle Peak Hotel

Castle Peak Hotel

8WF7+2GX, F. Cabahug St, Cebu City, Cebu, 6000, PhilippinesLihat Detail Hotel
Castle Peak Hotel
Castle Peak HotelCastle Peak HotelCastle Peak Hotel
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Kami Samakan Harga
1 malam

Ulasan Tamu tentang Castle Peak Hotel

8.2/10
Very Good
244 ulasan
Ulasan terverifikasi
Location8.8
Amenities7.5
Service8.1
Cleanliness8.4
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All reviews(244)
Positive reviews(222)
Reviews with photos/video(55)
Awesome stay(61)
Friendly staff(47)
Great value for money(18)
Perfect for business trips(16)
Convenient for shopping(11)
Near shopping area(10)
Shower difficult to use(9)
Tasty restaurant(7)
Negative reviews(22)
Jonalyn Andres Laranan
Grand Superior Room without Window
Check-in Jan 2025
Couples
2 ulasan
10.0/10
Outstanding
Diposting pada 14 Apr 2025
Thank you castle peak hotel for the warm welcome, such a good experience to checked in yoru hotel, Godbless
Tanggapan dari Properti: Thank you for your kind words! We’re glad to hear you had a good experience with us. We look forward to welcoming you again soon. God bless!
ara buagas
Grand Superior Room without Window
Check-in Nov 2024
Family
11 ulasan
10.0/10
Outstanding
Diposting pada 21 Des 2024
Happy to stay in this book. They allow us to reschedule our stay even on last minute. Thanks for your understanding and the hotel is superb. Very accommodating staff.
Tanggapan dari Properti: Thank you for your kind review. We’re delighted to hear that you had a positive experience with us and appreciated our flexibility. It’s our pleasure to accommodate your needs, and we’re glad you enjoyed your stay. We hope to welcome you back soon!
Jane tookey
Deluxe Double Room
Check-in Feb 2025
Couples
6 ulasan
10.0/10
Outstanding
Diposting pada 20 Mar 2025
Very nice
Tanggapan dari Properti: Thank you for your kind words! We’re delighted to hear that you had a great experience with us. We look forward to welcoming you again soon!
Guest User
Deluxe Double Room
Check-in Jan 2025
Other
1 ulasan
10.0/10
Outstanding
Diposting pada 15 Feb 2025
Staffs were very active and accomodating, the food was good and rooftop bar has overlooking view
Tanggapan dari Properti: Thank you for your kind words! We’re delighted to hear that you enjoyed our service, food, and the rooftop bar’s overlooking view. Your feedback is greatly appreciated, and we look forward to welcoming you again soon!
Guest User
Deluxe Twin Room
Check-in Des 2024
Family
1 ulasan
7.0/10
Diposting pada 2 Feb 2025
At first i call for airport pick up pero binabaan lang ako ng linya without any information she just say(ay wait lang sabay baba) ending walang airport pick up na nangyari?! At pag dating ko ng hotel 2am medyo hindi maganda yung pag check in ko kasi siguro masyado ng late at pagod na rin sila.. yan lang experience ko.. malinis ang room they give free water every morning at lage naka smile yung nag bibigay ng water I forgot to asked her name thanks to you🥰
Tanggapan dari Properti: We sincerely apologize for the inconvenience you experienced with the airport pick-up and the check-in process. This is certainly not the standard of service we strive to provide, and we will address this matter with the relevant departments to ensure it does not happen again.We are glad to hear that you enjoyed the cleanliness of your room and the service from our team, particularly the water delivery. Your kind words are greatly appreciated, and we will be sure to pass them along.Thank you again for your valuable feedback. We hope to have the opportunity to serve you better in the future.
DRanz
Grand Superior Room without Window
Check-in Des 2024
Couples
5 ulasan
8.0/10
Very Good
Diposting pada 20 Jan 2025
The hotel location is along the road and near the mall area. It has a private parking area just across the hotel's right side. The bed is very comfy. You can ask for a hot water for free. But additional towels and blankets have extra fees, you can buy the fees for a towel of your own. Also if you go to their swimming pool which is about 3x3 square meters. They cannot provide additional towels for the pool, you have to bring the towel provided in your room. For those who love to exercise, the place also has a gym beside the pool.
Tanggapan dari Properti: Dear Valued Guest,Thank you for sharing your detailed feedback about your stay at Castle Peak Hotel. We're glad to know you appreciated our convenient location, comfortable beds, and private parking area.We apologize for any inconvenience regarding the additional fees for towels and blankets, as well as the towel policy for the pool area. Your comments are valuable to us, and we will review these points to improve our services further.We’re also delighted that you noticed our gym facilities and hope they added value to your experience. Should you have any other concerns or suggestions, please feel free to share them with us.We hope to welcome you back soon!
Ramon
Grand Superior Room without Window
Check-in Des 2024
Couples
2 ulasan
9.0/10
Great
Diposting pada 8 Jan 2025
Room was nice and clean. Shower was excellent. AC seemed a bit old and weak but it was cool enough to sleep.
Tanggapan dari Properti: Thank you for your feedback! We're delighted to hear you enjoyed the clean room and excellent shower. We appreciate your observation about the AC and will have our team look into it. We look forward to welcoming you again soon!
maripel BAAY
Grand Superior Room without Window
Check-in Nov 2024
Family
1 ulasan
10.0/10
Outstanding
Diposting pada 4 Jan 2025
Good accommodation fast action when needed assistance in terms of maintenance and repairs of TV, plumbing and lighting..
Tanggapan dari Properti: Dear Valued Guest,Thank you for your kind feedback. We are delighted to know that you appreciated our prompt assistance with maintenance and repairs. Ensuring your comfort and satisfaction is always our priority, and we are glad we could meet your expectations.We look forward to welcoming you back for another pleasant stay.
ho zy
Grand Superior Room without Window
Check-in Okt 2024
Solo travelers
1 ulasan
7.5/10
Diposting pada 15 Jan 2025
It is a homely hotel.
Tanggapan dari Properti: Thank you for your kind feedback! We’re delighted to know you found our hotel homely, as we strive to create a comfortable and welcoming environment for our guests. We look forward to your next visit!
Lakwatserang Parak
Deluxe Double Room
Check-in Mei 2024
Solo travelers
9 ulasan
10.0/10
Outstanding
Diposting pada 17 Jun 2024
The front desk staff is considerate, since I requested for a late check out since I arrived late at the hotel. Also a reasonable price.
6/7
Tanggapan dari Properti: Dear valued guest,Thank you for your kind words about our front desk staff! We’re glad to hear that they were able to accommodate your late check-out request and that you found our pricing reasonable. Your satisfaction is our priority, and we appreciate your feedback. We look forward to welcoming you back on your next visit!
Fe
Deluxe Double Room
Check-in Sep 2024
Couples
2 ulasan
10.0/10
Outstanding
Diposting pada 9 Okt 2024
Friendly staff and good location
Tanggapan dari Properti: Thank you for your kind feedback! We're delighted to hear that you enjoyed our friendly service and convenient location. We look forward to welcoming you back to Castle Peak Hotel soon!
Anonymous User
Deluxe Double Room
Check-in Apr 2024
Travel with friends
40 ulasan
7.5/10
Diposting pada 24 Mei 2024
Good value for money and doesn't feel like budget hotel. In-house hotel massage is quite good and professional.
Tanggapan dari Properti: Dear Guest, Thank you for your review and for choosing to stay at Castle Peak Hotel. We are looking forward to welcoming you on your next stay with us. Thank you!
Guest User
Deluxe Double Room
Check-in Des 2024
Solo travelers
3 ulasan
5.5/10
Diposting pada 1 Feb 2025
aircon very noisy and water press no good.....breakfask worst in my life
Tanggapan dari Properti: Thank you for your feedback. We apologize for the inconvenience caused by the noisy air conditioning and the water pressure issue. We are currently looking into these matters to ensure a more comfortable stay for our guests.We also regret that you were dissatisfied with the breakfast experience. Please be assured that your comments will be shared with the team for improvement.We appreciate your valuable input and hope to welcome you back for a more enjoyable stay.
Jàckqüe
Grand Superior Room without Window
Check-in Apr 2024
Family
2 ulasan
7.5/10
Diposting pada 1 Jun 2024
Nice place for family stay... Swimming pool is cute but enough to enjoy by kids😉
Tanggapan dari Properti: Dear Guest, Thank you for your review and for choosing to stay at Castle Peak Hotel. We are looking forward to welcoming you on your next stay with us. Thank you!
Mr. MB
Deluxe Double Room
Check-in Mar 2024
Business travelers
3 ulasan
9.0/10
Great
Diposting pada 1 Mei 2024
The hotel is old but it still has a lot of value for its price especially if you are on a limited budget. The staff are very friendly and accommodating to my request like ironing equipment. The location of the hotel is also its advantage since it is very accessible and taxis are plenty at any time of the day.
Tanggapan dari Properti: Dear Guest,Thank you for your feedback! We're thrilled to hear that you consistently find value in your experiences at Castle Peak Hotel.