Courtyard Columbia Cayce

After a long drive was looking forward to a relaxing stay and kickback where I could unwind and partake in some television viewing. However, despite my efforts, the remote control failed to operate and I was unable to power off the television. Additionally, the cleaning of the room was conducted hastily, as evidenced by the dirty mirror and dusty appliances with visible marks.

need a place to overnight. This was perfect. Price was right, clean and comfortable. Easy in and out

Decor was nice. Room and bed were great. Food and service was very good. Would return here again for sure!

The room had a strange smell and the bathroom had issues. Sink was clogged so didn’t drain properly and shower head didn’t want to work correctly when you tried to adjust it so we couldn’t take a shower. Only stayed for a night so it did it’s purpose.

My brother and I rented separate rooms. He found other peoples clothing in his room. When I told the manager about it, he felt threatened and told me the best he could do is change rooms. My room there was a constant knocking sound all night and the heating system whenever it kicked in was loud and would wake me up. I have taken pictures of the clothes and how we found them and I have also recorded the sound that I was hearing all night in my room. When I told the manager there, he seemed indifferent and didn’t care less. His last name is Bunch. Very disappointed in my stay expected more as a Bonvoy member.

Finding a place to stay that has an on site restaurant and bar can be difficult when you are on the road. That being said, we booked this hotel. After being in the car on the road for 10 hours, we were looking forward to a bite to eat and a cocktail. We checked in at 7:45 pm and were told the restaurant was closed today. What??? There was nothing we could do so we ended up having a pizza delivered. Disappointing to say the least. And I paid a higher rate for this hotel over others because we specifically wanted a restaurant and a bar on site. I guess going forward I will have to call to confirm this fact rather than booking online. There was a new girl at the front desk. She and her helper were pleasant and gave us a list of restaurants that were nearby. None of them were in walking distance. When the pizza delivery came the poor guy had to use the stairs to the third floor because the elevator was not working. There is no complimentary coffee unless you use the small machine in the room. And although the kitchen was not open the night we arrived they were serving breakfast items for a fee in the morning. The room was nice, the bed and the pillows were comfortable, but I think there was a giant staying on the fourth floor above us because we heard every footstep he took.

Like the location. Very clean. The staff was very nice. The bathroom needed a vent and spiders all around the pool area and around the lounge area outside. But loved the clean room. The halls , elevator the lobby nice and clean also the floors. Will be staying again. 💕

The hotel is wonderful. Clean and comfortable. The Bistro food was good. We did have an issue with plumbing not working properly. We were moved into another room very efficiently. The night manager on duty, Nyerika was extremely helpful making the change of rooms go smoothly.

Did not care for Starbucks in hotel. Had to purchase overpriced coffee and breakfast with no alternative choice near the hotel. Whatever happened to free continental breakfast?