Hotel Sofia

Great location but the hotel had cracks on the wall and the shower wasn’t the best

Hotel is ok, old but clean and nicely located We did hear a lot of outside noises but nothing that kept us awake. Most of the staff were friendly. We had some spotty maid service, they lightly cleaned our room but didn’t change our sheets for the entire 10 day stay

The location is brilliant, downtown San Diego close to every thing. The checking in process was smooth and professional but the receptionist guy was very grim, he gave me the feeling that I am not welcome at all. The room is elegant, impeccably clean and the bed is super, but the air conditioner is rather loud. I gave my greetings to the house keeping as they did an excellent job every day. The complimentary morning coffee was perfect and very good. Upon checkout the receptionists were very nice ladies. All in all a very good hotel to stay in san diego.

The hotel is very well located, the cleaning is good but it has a huge problem that ruins everything: it is very noisy. The hotel is located in a building with other 2 establishments that I think are own and run by the same owners. The building has huge pluming problems that generate enormous noise from the bathroom that makes sleeping impossible. I was in room 205 and the noise was so loud that I did no sleep anything on the first night , I was then moved to a new room ( actually the workers private room) on the same floor in the Costanza hotel were the problem also existed existed. The issue in known the the staff. When I complained about the room 205 I was told by the front desk staff that no problem was found , yet when I was given the tour of the room at Costanza hotel, as soon as we walked in the bathroom the noise started in the pipes and the front desk worker nervously made a dash to the sink faucet and open it at which point the noice stopped! The only thing that made this bearable was that this room was bigger and the door was better at insulating the noise ( room 205 had a sliding door) so the noise sounded as if someone was sleeping in the next room and was snoring heavily.

The property was very central and easy to get to places....but finding it and getting in was terrible. If you arrive after 7 it's not good.....

Unfortunately, the room had many issues. The most problematic was that the room door wouldn’t lock properly. I slept with the door open, so I worried all night. I tried to check in earlier, and that was difficult too as the person in the front kept making me wait for a long time. I didn’t enjoy this hotel.

We had booked this hotel in particular due to the central location and affordability. It is not a regular hotel but rather an apartel with rooms and located on the second floor of an older building. Rooms well furnished and bathroom usable but probably needs refurbishing. Rooms facing the street are subjected to the noice from a busy street all day and night long. The reception is not open 24/7 but accessible outside hours by keys. The service was friendly and accommodating

The hotel room (Hotel Costanza) seemed to be newly renovated, very clean and it was very spacious. Very close to the centre and just in the middle of the shopping area of Catania on Via Etnea. For us it was very convenient.

This was my second stay at Hotel Sofia. The hotel is clean, in a very central spot in Catania, and the staff is helpful. Hotel rooms are super spacious, however, are in need of an upgrade. Quiet at night despite its location.