I’m an elite member with one of the top hotel chains and generally get top tier service - this hotel, as a regular guest blows the service I’ve got elsewhere out of the water. A true boutique hotel experience. First note. When you do find the correct address, use the large door knocker to be key in. From there you are truly made to feel special. You’re lead to a climate co trolled sitting area where you check in experience happens behind the scenes while you are given a welcome drink. By time you’ve finished that drink you are taken to your assigned room with a key and well taken care of. Evening turn down service each evening. Amazing clean and beautiful room. It’s a real oasis in the historic center of Cartagena — and I’ve spent a lot of time here over the years and wish I’d known about this sooner. On a practical note. Great hot water, lovely comfortable bed, strong reliable wifi
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