Verified traveler
18 Maret 2024
The bed was very old and poor quality, so my sleep was not very comfortable.
The building is very old, which is part of its character, but it means the facilities in the bathroom in particular are hugely outdated. Most of the features were covered in rust. It was clean, but not the best.
Also, because the building is old the windows are very thin and it was a bit noisy, and the curtains were falling off the rail.
Some of the staff could have been better with their customer service. When checking in I was not advised that i would have to put a card on my account if i wanted to use room service. So when i called down to order food, i was told i couldn't. The person i spoke to was not very communicative, not very helpful and did not seem particularly interested in resolving any issues.
The staff at breakfast were good though.
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