Ulasan Golden Parnassus Resort & Spa - All Inclusive (Adults Only)

As I arrived and was allocated my room, I soon after had to go back to reception as the room smelt of damp was terrible, I was given another room which smelt slightly better but could still smell damp, rooms outdated brown water coming from sink taps and from the shower, no towels in the room, pictures from the website looked nothing like the room I received, only one lift working later to be informed that the lift hasn't been working for six months, when I asked the concierge what makes Golden Parnassus a 4* hesitated and informed me that work still needs to be done, and maybe my expectation was a bit to high. Outside bar was been completed days after I arrived, and then when completed only played elevator music which could not be changed as it was standard on usb stick very disappointed, only one part of the pool was illumined at night which seemed dangerous, not enough poolside umbrellas for protection from the sun. One evening I went for dinner and asked for a cup of hot water to be told by one of the waiters he couldn't get me hot water as he can only get hot water in the mornings in which I had to speak to someone more senior, as I didn't understand why I couldn't have a cup of hot water in the evening. Apart from morning pool exercise no other activities was available, Mexican night no holiday maker participation. Restaurant servicing from chipped plates and cups, poor standard of food this is not the standard I excepted for a 4* resort. The fact that I had to spend more money and stay at a different resort (The Grand Oasis) leaving my friends to stay at Golden Parnassus which then on set my anxiety by being alone. The positive thing I will take for this hotel is the staff (Oscar breakfast waiter his energy in the morning was infectious) also bartender Ricardo for poolside bar when it was completed made me felt welcome when I came to the bar. I have travelled the world and by far this is the worse hotel I've stayed at.

There were no towels in the room, so I told them to leave them so they could come in when I wasn't there, but when I went out, there were no towels. When I inquired, the staff said they were busy. He then gave me a handkerchief and a small towel. The water smells and the towels are dirty. Employees do not know information about the restaurant

old facility but clean, delicious dinner, worthy

해변가도 이쁘고 좋지만 시설이 너무 낡았으나 가격대비 괜찮는거 같음

房間大，但是灣景房二樓的啥也看不到，海景房三樓以上海景不錯，大陽台。吃喝全包圍，但是如果要求不太高的話還行。海邊酒吧很好，日本餐廳不咋地，連Wa*****都沒有，牛排餐廳的Rib Eye很棒。有錢，還是住檔次高的吧，如果想省錢，這家信價比還行，便宜！

Al principio fueron amables pero tuvimos inconvenientes porque nos querían cobrar 200 dólares más

Almohadas muy feas. No descansas. Pocas rondas en la playa para ofrecer bebidas. En general bien.

Me gustó el hotel aunque es pequeño y algunos restaurantes estaban cerrados fue bueno, el desayuno no es tan rico pero los snacks y la cena deliciosa, el servicio por parte de todo el personal es excelente destacando a Martin de bellboy, Moisés y Fermín del bar de la piscina, increibles!

프론트친절 / 바다전망좋음 / 식당이 여러개있지만 오전오후 문열려있는데가 많지는 않아서 선택권이 적음 / 건물이 오래되었다고해서 별기대를 안해서 그런지 크게 불편하지않았음 / 온수도 잘나옴 / 가성비 올인클루시브 /

先説好的吧：1，性價比高 2，位置不錯 3，部分員工服務還行 然後吐槽不好的 ：1，空調製冷有問題，温度一直下不去，後來給換了房間有所改善，但是第一次前台讓我自己11點退房，2點再去辦理入住，完全不考慮是他們的問題 2，新的房間入住第二天居然把房間又開給了其他遊客，我還在睡覺人家直接就開門進來了，然後打電話給前台也沒有一句道歉 3，辦理退房的時候告知要手鍊，不然罰款100，入住的時候都沒有説明白，後來我自己回房間找出來 4，食物水平有待提高，新鮮度不夠 5，總體員工服務意識很一般 這是我有史以來最差的入住體驗，如果不考慮體驗，衹是想享受大海沙灘，那麼你們可以入住，不然勸大家選其他酒店

最上級よ５つ星ホテルを期待してるとがっかりするかもしれませんが、オールインクルーシブで安い値段のタイミングに予約できるのであれば大満足です。 ロビー等の空調や設備は古めかしさを感じ、Wi-Fiは弱い場面がありましたが、それを補うロケーション、プール、ビーチビューでした。

First trip to Mexico, was expecting a higher standard for a 4* hotel, from check in where my girl friends and I had to change rooms, constant smell of damp in the rooms, no towels in my room, lift has not been working for nearly a year, so waiting on one lift, food standards poor, outside bar was been decorated as we arrived, and then when completed played elevator music, nothing lively ,brown water coming from sink & shower. Chipped plates & cups, was informed by a waiter that I couldn’t have a cup of hot water during dinner service. Only entertainment was pool exercise, Sixties bar where no entertainment apart from dance floor and pool table. Pool not lit at night, so be careful if you’ve had a few drinks in the evening. Not enough umbrellas for protection from the sun.No fridge in rooms I have travelled the world and without a doubt this was the worse place I’ve ever stayed. That I had to leave and check into another hotel. And to be told our standard was too high. Best thing about this place is the staff, Carlos breakfast waiter great energy, and Ricardo & Rebecca bartenders.

We were really disappointed by this hotel for a number of reasons which I have tried to summarise below: 1. The food - probably the biggest disappointment, the food was not up to scratch. Breakfast and lunch were a major disappointment with limited and repetitive options. There were a few restaurants which when we arrived we were excited about. The seafood/pasta was really nice, steakhouse wasn’t bad but the Asian (sumo) was one of the worst restaurants I’ve been to. We were made to share a portion of the starter if you ordered the same starter and the the food there was cold and very poor. Shangria was also very poor and for some reason made me swap my sliders for trainers - it wasn’t fancy enough to insist this at all. As an all inclusive you should be able to have as much food as you want but you were limited to a set menu at each restaurant 2. Upkeep/maintenance - as you can see from the photos, the place is very run down and needs refurbishment everywhere. Mould in a few areas spotted, lift didn’t work the whole time and it just looks and smells old. Sixties bar is also outdated and could be greatly improved with pool tables with no lean on them, new flooring and things such as dart boards to spruce it up 3. Entertainment - this was largely non-existent. There was a bingo game every day which was the same and sometimes you had to pay for! There was a “quiz” which was half-arsed and again the same every day (a film quiz on repeat) . Other than these two, karaoke and tequila volleyball, there was no other entertainment 4. The beach towel hut! We were told we would have a fresh beach towel for us daily but this was a disgrace - the staff were so unfriendly and we had 3 days where they didn’t have towels ready for us. They were also very tight on lending them and very anal about the towel card - one day someone by the pool fainted and they wouldn’t even spare a beach towel to use as a damp / cold compress to help them 5. Our room and supplies - we were disappointed when we checked into our room to not have shower gel, what I would say is a basic of a hotel, especially in a 4*. On check in we were upgraded to an ocean view suite from a lagoon suite. This was a nice surprise but in reality the room was average quality and pretty standard. On a separate note - worthwhile to say that this is our first time in Mexico and we are very unlikely to go back. Excursions are expensive for what they are and in general Mexico wasn’t as luxurious as we thought. For the money we paid, we could have got such a better experience in Europe. For completeness, would like to say there were a couple of good things about the hotel 1. The beach / ocean view - was stunning to be fair and the best part of the hotel 2. Service - at breakfast and lunchtimes, the staff do try to create a positive environment and are friendly and helpful

The Golden Parnassus Resort in Cancun, a medium sized all adults resort is great! The beach is about the best on the Canucn Hotel strip, and the staff is great and attentive! The all inclusive food and beverages are excellent! Though this property is a bit older now compared to other newer and larger resorts on the strip and could use a little "touch up" - it is well worth booking. You'll have a great time!