Hotel dekat ACT Legislative Assembly, Canberra

We stayed over Christmas and it was lovely for the kids. They were welcomed with gift packs full of mini-games, not just the normal colouring papers and pencils. They also have a Christmas workshop set up way before Christmas. The room was very nicely decorated with ample of space for crafting and small table for some drinks. The only downside was that many things had been used up and not refilled as the workshop opened a few weeks before Christmas. They also served milk in the workshop room, but I had concerns that the milk was there from the morning for the whole day and that it was not kept chilled, which might not be good for the kids to consume. The receptionists were very friendly.

The room is clean. City view is brilliant! Location is convenient. There are quite a few restaurants around it.

We recently stayed at the Canberra Rex Hotel as a family of three, traveling from Sydney to celebrate the New Year. While there were some positive aspects, our overall experience was disappointing. Starting with the positives, the reception staff were very nice and courteous, which we appreciated. We liked that it is very near a light rail station and quite close to parks, restaurants, and cafes. The layout of the hotel posed challenges. Our room was quite far from the lifts, and with only two lifts positioned side by side in a corner of the building, accessibility was inconvenient. It seems the hotel design is to blame, as the lifts are not centrally located like in most hotels. One of the biggest letdowns was the pool. We specifically chose this hotel for its pool, hoping our little one could enjoy it. Unfortunately, the pool heater was not working, and the water was freezing cold. To make matters worse, we noticed some bugs in the pool, which was unsettling. The staff wouldn’t have known the heater wasn’t working if we hadn’t informed them. It felt like the pool's maintenance and condition were overlooked, which was a major disappointment for us. Had we known that we won't be able to enjoy the pool, we would've settled in a hotel that is far more affordable. As compensation for the pool issue, we requested and were granted a late check-out, which was a kind gesture from the hotel. However, it didn’t feel adequate given the inconvenience and disappointment we experienced. Additionally, the King Suite we stayed in had some practical flaws. It only had one bin, which was insufficient for a family of three, as it filled up quickly. Another inconvenience was the shower area, which didn’t have any shelves. This meant we had to place shampoo and conditioner bottles on the floor while showering, which was far from ideal. Overall, while the reception staff’s service was commendable, the hotel fell short in terms of facilities and maintenance. I hope the management takes these points into consideration for future guests.

Our internet service wasn’t good / and shower had a little bit issues. The hotel solved it quickly . The hotel service is excellent. in the room it provide coffee machine / kettle - Italy good brand . Also I really like the shower gel / body lotion provided by the hotel - these all 5 stars hotel standard. It is highly recommended. The only thing I can criticize to the hotel is it should replace the shower head .

Hyatt Hotel is located beside Lake Burley Griffin. Easy to reach by car but seems like there is not much public transport nearby. We rented a car for our trip in Canberra so accessibility wasn’t an issue for us. Hotel parking was AUD30 in their underground carpark. They recommended for us to park on the street parking. Paid parking for daytime from 8.30am. Parking overnight was free. Popular landmarks of Canberra was within minutes drive from the hotel. Snapper & Co. restaurant was 5 minutes drive from the hotel and they serve great fish and chips! From the exterior of the hotel, you could tell that the hotel is of a certain age. But the interior was grand and nice! The room was spacious and clean! Was surprised to see Le Labo amenities! Bath salt was also provided. Had 2 other rooms on a different booking, and they managed to allocate rooms side by side. By far the best hotel I have ever stayed in!

This hotel is amazing and exceeded my expectations! All the facilities are new and in excellent condition. The room is very spacious, equipped with central air conditioning and a large, modern TV that supports screen casting — which is perfect for guests on vacation. I’m really happy to have stayed here!

First time staying at Forrest.  Rooms were clean and comfortable and the staff were very helpful.  Would recommend

Big room with an interesting mini bar. The breakfast variety was great as well. One downside is that Ctrip has some misleading pictures about the hotel.

Segala hal yang bisa salah memang salah!!! Untuk kamar yang diperuntukkan bagi penyandang cacat, tidak ada stopkontak di dekat tempat tidur. Satu-satunya stopkontak yang tersedia di kamar adalah di kamar mandi. AC dinyalakan secara manual dan diposisikan di atas jendela sehingga siapa pun yang menggunakan kursi roda atau yang bertubuh pendek tidak dapat menjangkaunya. Satu-satunya tempat untuk menggantung pakaian adalah di belakang pintu kamar mandi. Kamar mandinya cukup besar, tetapi ketika saya hendak menggantung handuk di gantungan baju, handuk itu terlepas!!!! Dan bagian atas toiletnya rusak. Kemudian saya membuka kulkas dan tampak seperti kaleng soda yang meledak dan tidak ada yang membersihkannya. Ketika saya memberi tahu anggota staf bahwa dia sangat ramah, dia masuk dan membersihkan kulkas, memberi saya papan daya dan kabel ekstensi untuk tempat tidur yang sangat membantu. Tetapi kemudian di pagi hari, anggota staf muda itu membutuhkan waktu satu setengah jam untuk membawakan roti lapis panggang ke kamar saya setelah mengatakan itu hanya akan memakan waktu 10 menit. Dia jelas lupa tentang itu. Jadi setelah pengalaman buruk seperti itu, saya meminta uang saya kembali!!!!