Ntak: Sz19000364, Budapest, Krisztina krt. 41-43, District I-Varkerulet, Budapest, Pest, 1013, Hungary
Lihat Detail Hotel
Kamar (35)
Lihat semua
8.2/10
Wandoubushidou
7.0/10
-Nancy-
Unggulan (16)
Lihat semua
Eksterior
Lihat semua
8.5/10
jessicab
Makanan (46)
Lihat semua
7.5/10
Dark.Knight
10/10
Pengguna Anonim
Relaksasi & Rekreasi (10)
Lihat semua
Fasilitas Bisnis (19)
Lihat semua
Area Publik (28)
Lihat semua
10/10
Pengguna Anonim
10/10
Pengguna Anonim
Dari Tamu (70)
Lihat semua
7.0/10
-Nancy-
10/10
Pengguna Anonim
8.2/10
Wandoubushidou
7.0/10
-Nancy-
10/10
Ouzhousheyingtuanyixiansheng
9.5/10
Pengguna Anonim
Dekat Hotel (40)
Lihat semua
10/10
Ouzhousheyingtuanyixiansheng
9.5/10
Pengguna Anonim
Foto hotel lainnya (19)
Lihat semua
10/10
Youzoudayezhanglaoshi
10/10
Ouzhousheyingtuanyixiansheng
Kategori Foto
Cek ketersediaan kamar untuk tanggal perjalanan Anda
Kami Samakan Harga
1 malam
Ulasan Tamu tentang Mercure Budapest Castle Hill
8.6/10
Luar Biasa
95 ulasan
Untuk memastikan keaslian rating yang ditampilkan, kami tidak hanya menghitung rata-rata nilainya, tetapi juga mempertimbangkan kredibilitas ulasan dan tanggal menginap tamu untuk menentukan rating final.
Ulasan terverifikasi
Lokasi8.5
Fasilitas8.5
Layanan8.7
Kebersihan8.8
-Nancy-
Superior Double Room
Check-in Mar 2025
Pasangan
6 ulasan
7.0/10
Diposting pada 6 Mei 2025
Overall, our stay at the Mercure Budapest Castle Hill Hotel was okay as there were some areas that could be improved. The hotel front area had a warm and inviting ambience, which was nice.
Upon arrival, we requested a top-floor room, but the staff recommended keeping our current room as it offered a better view. We appreciated their insight and decided to stay where we were. The hotel’s location was decent—about a 20–30 minute walk to the city area, making it manageable.
The bedroom itself was spacious and comfortable, providing plenty of room to relax. However, the bathroom and toilet were quite small, which made them feel a bit cramped. Additionally, while the room was clean, the bathroom was less so. We noticed hair left behind, and there was little to no body wash gel provided. The towels were dirty upon arrival, requiring us to request new ones on the first day.
One frustrating experience was with the housekeeping staff. On our second morning, we wanted to sleep in, but were interrupted twice—once at 10 AM and again at 11 AM—by a cleaner knocking to check when we would be leaving. When I confirmed that the checkout time was indeed 12 noon, I didn’t understand why they felt the need to rush us out. It felt unnecessary and a bit intrusive.
Despite these issues, our stay was generally fine. If the hotel could improve housekeeping efficiency, ensure cleaner bathrooms and amenities, and provide a bit more space in the bathroom area, it would be an even better experience.
Terjemahkan
6/7
Tanggapan dari Properti: Dear Nancy,Thank you for sharing your feedback regarding your recent stay at Mercure Budapest Castle Hill. We are pleased to hear that you found the ambience inviting and appreciated the spaciousness of your room, along with the helpfulness of our staff regarding your room choice. However, we sincerely apologize for the inconveniences you experienced. Cleanliness is a priority for us, and we regret that your bathroom did not meet our standards upon your arrival. Your comments regarding the towels and body wash gel have been noted, and we will ensure that our housekeeping team is reminded of the importance of thorough preparation.We also understand your concern regarding the timing of housekeeping visits and appreciate your feedback on this matter. Our aim is to provide a comfortable experience for all our guests, and we will review our procedures to enhance this aspect of our service.Thank you for your valuable insights, as they help us improve. We hope to welcome you back in the future for an even better stay.Best regards,Eszter TassiFront Office Supervisor
Pengguna Anonim
Superior Double Room
Check-in Apr 2024
Bisnis
13 ulasan
9.5/10
Menakjubkan
Diposting pada 4 Jun 2024
Was given a room with park view which was nice. Conveniently located near the metro station and there is a tram stop so its pretty easy to get around. Decent breakfast but will be better if they can change the food once in a while.
Terjemahkan
Zeynepay37
Kamar Superior Twin
Check-in Apr 2025
Sendiri
11 ulasan
2.0/10
Diposting pada 2 Jun 2025
Hiç beğenmedim iki otel karışık sabah kahvaltı savaş alanı gibi çeşit hiç yok odalar hapishane gibi dar ve basık
Terjemahkan
Tanggapan dari Properti: Sayın Zeynepay37,Yorumlarınız için teşekkür ederiz. Kahvaltı deneyiminiz ve odalarla ilgili hislerinizi duyduğumuza üzüldük. Misafirlerimizin konforunu önemsiyoruz ve belirttiğiniz konuları değerlendireceğiz.Saygılarımızla,Henriette Viglasi-VinczeDeputy General Manager
Tanggapan dari Properti: Dear Guest,Thank you very much for your high praise of our hotel! We are delighted to hear that you enjoyed our location, facilities, and breakfast. We look forward to your next visit and wish you all the best!Sincerely, Eszter TassiFront Office Supervisor
Tanggapan dari Properti: Dear Makeyaoduofenxiang,Thank you for your positive feedback regarding our convenient location and reasonable pricing. We appreciate your recommendation and are glad you found your stay enjoyable. We hope to welcome you back soon for another pleasant experience.Best regards,Eszter TassiFront Office Supervisor
Qieerxihahaha
Superior Double Room
Check-in Apr 2025
Keluarga
40 ulasan
10/10
Fantastis
Diposting pada 28 Mei 2025
挺方便的 火車站旁邊
清晨走路10來分到漁人堡 很棒(注意要爬台階)
Terjemahkan
Tanggapan dari Properti: 尊敬的Qieerxihahaha,感謝您分享您的積極體驗。我們很高興您喜歡酒店的便利位置,並能夠輕鬆前往漁人堡。期待您的再次光臨!亨麗葉·維格拉西-温策副總經理