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Ulasan terverifikasi
Lokasi4.0
Fasilitas3.9
Layanan4.0
Kebersihan4.0
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Buruk(12)
AlexFang2018
Kamar Classic Double atau Twin(Augustin)
Menginap di Nov 2023
Bisnis
16 ulasan
5.0/5
Fantastis
Diposting pada 11 Des 2023
very good location and big rooms close to Midi and Square. arrived early in the morning paid 40 euros for early checkin.
L’hôtel The Augustin offre une propreté exemplaire avec des changements fréquents de draps, assurant un séjour confortable. Son emplacement stratégique, à 15 minutes à pied de la Grand-Place et à 5 minutes du métro, le rend idéal pour explorer la ville. Un choix recommandé pour une expérience agréable à Bruxelles.
Staff is very friendly and helpful. Breakfast is awesome. Rooms are large and comfortable
Terjemahkan
Michael
Menginap di Jan 2024
Lainnya
4.0/5
Luar Biasa
Diposting pada 7 Jan 2024
Good location with easy access to metro, train, and downtown by foot. Surprisingly quiet considering the location. Good water pressure and toiletries.
Terjemahkan
Doreen
Menginap di Des 2023
Keluarga
4.0/5
Luar Biasa
Diposting pada 26 Des 2023
It's a nice, cosy little hotel. Staff were friendly and helpful.
However, the surroundings could have been better. The security could have been improved. It felt like anyone could just walk in. The lifts can be accessed without a key card as does the rest of the hotel facilities.
Terjemahkan
Macrae
Menginap di Des 2023
Lainnya
3.0/5
Diposting pada 21 Des 2023
The hotel is well located and looks good in the common areas. Unfortunately we were given a poor room on the top floor that had reduced headroom for about 1/3 of the space. The bathroom was particularly uncomfortable. When we checked in, we were told that someone had already been checked in under our name and the implication was that we were lucky to get a room at all. On the plus side, the bed was comfortable. Overall we were disappointed.
Terjemahkan
Scott
Menginap di Nov 2023
Pasangan
1.0/5
Diposting pada 11 Nov 2023
There is no parking available, was suggested to park at metered parking outside of the hotel. Car was broken into. Manager was more interested in deflecting blame than doing anything to help us deal with the situation. Left a really bad impression.
Terjemahkan
Caren
Menginap di Mar 2024
Pasangan
5.0/5
Fantastis
Diposting pada 30 Mar 2024
Loved the hotel. Walking distance to major attractions.
Terjemahkan
salar
Menginap di Sep 2023
Keluarga
1.0/5
Diposting pada 29 Sep 2023
"The property falls short of the standards expected of a 4-star hotel. The air conditioner was malfunctioning, making our room uncomfortably warm at 29 degrees Celsius. Shockingly, we discovered that the AC had been in disrepair since July, and even in early September, it remained unresolved.Additionally, the lack of a ramp at the entrance meant we had to lug our heavy luggage upstairs to reach the reception desk. Unfortunately, there was no assistance from the staff with our bags. The absence of a restaurant was disappointing, as they only served breakfast in the morning.In light of these serious issues, it's evident that this hotel does not live up to its claimed 4-star status."Feel free to let me know if you'd like any further adjustments or if there's anything else you'd like to include.
Terjemahkan
F
Menginap di Sep 2023
Bisnis
2.0/5
Diposting pada 28 Sep 2023
Most of the rooms have broken airconditioning units. People are polite but can’t help.
No water on the room - I asked and they served a bottle for free.
Terjemahkan
Beverly
Menginap di Sep 2023
Lainnya
5.0/5
Fantastis
Diposting pada 6 Sep 2023
Lovely hotel located within walking distance of central train station, many restaurant choices and most attractions. Very spacious but basic hotel room. Loved the extra large soaker bath tub! The location is on the edge of a less desirable neighborhood; however, I never felt unsafe.