Ulasan B-Aparthotel Regent

A more soulless hotel experience it is hard to imagine, but if all you want is an ample room in a central location, this might not be a bad option. Be clear: this is a self-service check-in/out hotel, and the strong smell of cleaning detergents was the closest I got to meeting anyone employed by the hotel. It's a strangely desolate experience, with decor attempting minimalism but just feeling like a part-dismantled and neglected film set. In fact, there was nothing exactly 'wrong' with it: but it makes me shudder just thinking of it.

Ottima posizione centrale. Purtroppo il servizio è scarso, non c'era nessuno al nostro arrivo, né abbiamo visto qualcuno in reception durante il nostro soggiorno ed altrettanto al check-out. Rapporto prezzo-qualità basso considerando che non avevamo il servizio di cambio asciugamani giornaliero. In generale, però, la camera era pulita e in ordine.

酒店是全自助形式，由入住到離開是不會看到任何職員。 酒店位置近地鐵站，交通方便。亦有餐廳，自助洗衣店在附近。 房間整潔，有微波爐和雪櫃。

Dans l'ensemble bien, mais le coffre ne marchait pas

給孩子度假定的酒店，位置好，每天去比利時的每個小鎮都非常方便！

It is a contactless service therefore communication is done virtually. The apartment decor is dark, the flooring is not level, the internet is very poor, and the layout of the apartment does not serve for privacy whilst using the bathroom. It did not quite meet my expectations but was okay for a one-night stay.

We enjoyed our stay here as a family of four, travelling with one teenage and one 9 year old boy. We stayed in the B Luxurious suite with two bedrooms and a living room for 3 nights. It was incredibly spacious and the layout of the suite was perfect for us as the kids were in a room on one end and, my husband and I in a room on the other end. We had separate bathrooms as well. We also used the communal laundry but you need to either buy the laundry washing tablet for €3 each or bring your own. We also used the small gym facility for our workouts. The only things to take note is that there is no reception nor staff members around to help, especially on weekends. When we arrived, we were only given one keycard when I had requested and they had confirmed to give us 2 (which is actually needed because the rooms needed 2 keycards to activate electricity in the room). I had paid €3 for the laundry washing tablet which I had to chase again when I arrived by calling them. In general, it wasn’t a bad experience at all but you will need to set the expectation that there help isn’t readily available at reception because it is a self-services Aparthotel. If you have that expectation in mind, then the stay will be a great one! We enjoyed it and recommend it.

It’s a terrible travel experience and I don’t feel safe in this neighbourhood . This hotel are local in the middle of a back street with no front desk or any staff there and when you try to get helps, it take a 20hours late e-mail reply. The staff’s manner is rough and unhelpful. And it takes a 15 mins walk from the main station with stairs, plus if your schedule can’t make at 2-3pm exact time slot, you will be in a big trouble to check-in. Hope you won't have the same experience as me. 这是一次糟糕的旅行经历，我在这个社区感到不安全。 这家酒店位于当地的一条后街中间，没有前台，也没有任何工作人员，当你试图寻求帮助时，电子邮件要迟到 20 小时才能回复。工作人员的态度很粗鲁而且没有帮助。 而且从中央车站步行需要15分钟，有楼梯。如果你的日程赶不上下午2-3点的准确时间段，你的入住就会遇到很大的麻烦。 希望你不会遇到跟我一样的经历。

Please please always do inventory with them when you arrive because I did pay 500 euro for a hole I found in the kitchen wall when I arrived and the answer they are given to me that you should have told us. Svp svp toujours faire un constat des lieu car j I du payer 500 euro pour un trou que je n ai pas fais juste par ce que nous n avions pas fait l etat des lieu quand je suis arrive.

Although we got a message that we needed to pay taxes upfront, in the end there was someone available for our check-in. The hotel and rooms were nice as such, but there was a lot of streetnoise, as the hotel is situated on a busy main street. If that doesn't bother you, it is a very nice place, although there is no breakfast service during the weekend.

Like: The property was well located for my needs. Dislike: No reception. Access code did not work. Had to wait for guest exiting to then get my card. The safe could not be reset.. Carpets on second floor a disgrace..

I booked a 1 bedroom apartment for myself and son, the idea being that he would sleep in the lounge on the extra bed that had been requested. When we arrived our code for the key box didn’t work and it took an hour to get through to the emergency weekend phone number for the correct code. The room was a studio with a bed, sofa, chair and kitchen area not the 1 bedroom apartment booked and shown on the website. The bathroom had a smoked glass door and you could see the whole of the apartment through it and of course whoever was in the bathroom if you put the light on. All in all the apartment was definitely not what I booked or expected after lots of communication advising that it was a mother travelling with adult son. If they had been honest I would have booked the 2 bedroom apartment. Have they been helpful dealing with my complaint? Of course not their answer is ‘we are sorry you don’t like the lay out of the apartment!’

The good: - All you need to live comfortably. - Perfect location. - Very good value/money The not perfect: - A fresh coat of paint would make it absolutely perfect. - If you like open windows, forget it. Too close to very busy street, even at night.

Booked the family apartment for myself, my husband and 3 year old son. We were amazed by the size of it and the bed is huge! We were provided with rituals shower gel and hand wash which smelt amazing. The check was not as smooth as the code was incorrect but with a quick call the lady on the phone helped us quickly. The apartment was nice and clean and in great condition, even has 2 TVs with English channels. The downside to this apartment is the fact there is no interior lock on the door. My son being only 3 has opened the door and ran down the corridor, which is really unsafe and could end up outside. I would just ask the owners to put an interior lock on the door so this doesn’t happen as it it worrying when we sleep, especially as our child has different needs to most 3 year olds. We were given some toilet rolls etc. We asked the cleaners if we could have some more and they said we had to go to reception (which is pretty far away as seen as this is a self check in apartment block). Maybe this is down to us but it would have been nice if we could get toilet roll/new towels. Overall the apartment was lovely and we would love to stay again, just some minor changes would help 😀