Secret Suites Brussels Royal

設施不錯，不過攜程服務非常差，這家是自主入住的，沒有前台，需要入住前郵件給到密碼，但攜程沒有給，到了地方根本沒法入住，衹能到處找電話，打給這家主人，好不容易要了密碼。 並且實際入住的和圖片不符，不想要頂樓的角房，所以特意訂了這間房，圖片上各個角度看都不是角房，但給到的是頂樓角房，而且一來沒有前台，二來也滿房了，根本不可能協調。這次對攜程的服務非常失望。

Like other reviewers I can't say much about what this place is like inside as we never managed to get inside. We booked in May and there was some initial communication with the place and we were told we'd be sent the access code at the beginning of the month of our stay, we hadn't received it so two days before our stay we emailed the property to request it, 48hours of us and ******* (who we booked it through) emailing, phoning and leaving voicemails got no response and we never got a code and so weren't able to access the property. Luckily ******* were really helpful and found us alternative accommodation. But if you're thinking about booking this place I'd say don't - it might be lovely inside but there seems to be a very high risk that you won't get the necessary codes for access.