Ibis Styles Blois Centre Gare

We stayed at this hotel from 12 to 15 MAY 2022. We have stayed at Ibis Styles hotels before and we like that they have better decoration and facilities than other Ibis. Everything was ok... Location, parking, breakfast, facilities, room with big window... But there was one problem... On 13MAY we went to explore some Loire Castles. When we went back to hotel, my partner noticed that his Chanel perfume was missing from the bathroom. In hotels, you leave toiletries in the bathroom and you feel safe about them. But the perfume dissapeared. - Inmediately we went to the Front Desk, where we told the girl in the Front Desk about the situation. She said they will make an investigation. Next morning, we asked a guy with glasses in the Front Desk about it, and he said they knew who has stole the perfume. It seems the day before a person from the outsourced cleaning services was fired, and using his words "that was a bad person, so we thinks this person took it. We have contacted the person so it can return it". Next morning it was check-out time and nobody knows anything. They said they were going to talk to their manager, Mrs Chartier, to see what can be done and for further research. We were contacted by email 2 days after that, when we were in Paris just about to leave France, where the manager said that in France you have to report this to the police.- So we did not have any time left to open our complaint with the police, as we were traveling to Spain next morning. When we came back from El Salvador we then realized that some souvenirs we purchased in Disneyland Paris were also stolen from the hotel. I wrote to the Accor Customer service corporate office and they said they were going to research and they responded today that they contacted Mrs, Chartier, the General Manager of this hotel, and she said that an internal search was conducted and no suspicious entry or breaking in the room was detected, and with no proof of the theft, the hotel cannot be responsible and they invited me to contact the local police to follow up. I am back in El Salvador. I will definitely not contact local police. I dont speak French and it was over a month ago. I am not looking for any money or compensation from the hotel. This was not a break-in from outside. This was someone from the cleaning service you outsource for that hotel that made the theft. Several of your employees at the hotel said that they thought that a person from the cleaning services, which was not a good person and was fired that same day from the cleaning company may have done it and that they have contacted this person to return the stolen goods. I understand their policy, but as a customer and as travel industry professional that sends a lot of customers to the Ibis franchise in France, we travelers lose the sense of security to stay at one of the Ibis properties, and that after we left, then suddenly nobody knows anything, specially the hotel manager, who was informed about the situatio

When we arrived the place looked like we were in the wrong part of town. There is a private parking garage which is accessible from the back of the hotel on foot but on a bike the entrance is a bit steep if you need to press the button to call the reception for access. The room was rather small and the bar was in the reception area. Staff were friendly and breakfast was OK but not as good as we have had in other Ibis. Bit of a walk into town, about 10/15 minutes before you get anywhere on the outskirts. It was our first night on a trip and we felt disappointed.l

C'est un hôtel très chaleureux avec des chambres spacieuses et confortables, où vous pourrez vous reposer et passer un bon moment au le rez de chausée Le petit déjeuner est très bon et le service est magnifique C'est un endroit très confortable où vous êtes toujours à l'aise puisque vous êtes toujours chez vous car il offre tout ce dont vous avez besoin pour être à l'aise. L'hôtel est situé dans un endroit magnifique où se trouvent de nombreux endroits magnifiques et c'est un endroit calme et assez confortable.

C'est un bijou pour ceux qui recherchent le confort, le design moderne et un excellent service client. Cet hôtel offre une expérience inégalée dans la région de la Loire. L'hôtel est stratégiquement situé à proximité de la gare de Blois-Chambord, ce qui facilite l'accès au centre-ville et aux principales attractions de la région. À seulement 10 minutes à pied se trouve le majestueux château de Blois, un lieu incontournable pour les amateurs d'histoire et d'architecture de la Renaissance. Le personnel est sans aucun doute l'un des plus grands atouts de l'hôtel. Dès le moment de l'enregistrement, ils vous font sentir le bienvenu avec un sourire et une attention personnalisée. Votre connaissance de la région et vos recommandations sur les activités, les restaurants et les lieux d'intérêt sont inestimables. Les chambres sont soigneusement conçues pour maximiser le confort. Ils disposent de lits spacieux et très confortables, d'une insonorisation parfaite et d'une atmosphère chaleureuse qui invite au repos. De plus, les salles de bains sont impeccables et équipées de douches modernes. Je reviendrai certainement.

Hôtel très complet avec un très bon traitement. Il y a beaucoup d'espaces ludiques et la partie restauration avec peu de choses, mais elles sont très bonnes. À notre arrivée, nous avons également eu une très bonne attention. Et dans la salle à manger, à côté des jeux, il y avait un espace pour boire de l'eau, prendre un café...

Mon séjour à Ibis a été parfait ! Le personnel est toujours prêt à aider. Les chambres sont chaleureuses, confortables et bien équipées. Le petit-déjeuner est délicieux avec beaucoup de choix. L’emplacement est pratique et calme. Je n’hésite pas à recommander cet hôtel et j’y retournerais avec plaisir !