Hostal Miranda

Le prix est trop élever par a port a l’état de l’hôtel et les chambre

I usually do not write bad reviews, however this place made me absolutely appalled. For context, I have booked this hotel on loveholidays with images of blue beautifully decorated rooms for a cheap price near the beach for me and my mum to relax. I have booked a double bed no balcony room. Let start with the check in. We entered the reception, and the lady at the reception demanded for a charge of 6 euros before giving out keys. Once asked what the charge was for, the lady stated “ everyone in this place pay so you have to pay”. Hold on, I have already paid for the whole 5 night stay with this hostel? The lady did not give a reasonable reason as for why they need more from us. Nor does it state anywhere that there will be a charge. Regardless we have paid because there’s no way around it. Let’s start with the state the room was. We entered the room and were in a brink of tears. It was a twin bed room, with thin brown sheet to cover the beds. That’s it. The place smelled old, the bathroom had a bathtub that was stained brown and yellow from age and god knows what, the tiles were chipping and rotting away. They love to portray how beautiful their reception is, but only show one image of a fake decorated bedroom on their website. Once reviewing all of this, me and my mum have decided to check out 30minutes after checking in. The lady at the reception was passive aggressive and was giving faces once she asked why. Once we stated we are no longer interested and will just look elsewhere, she took the keys and walked away. What kind of service are these people taught? You enter the reception and the person sitting at the desk cannot even smile? Poor girl looks like she hates her job. After this we brought a booking for a hotel with a private kitchen, living room and swimming pool down the road. I am writing to express my advice. If you are a person that is looking for someone to sleep, and do not care about hygiene, please go ahead. However we were fooled by the images that were portrayed and the description.

Hôtel dans un état lamentable !!! Porte cassée ,drap tâché ,mur abîmé ... les photos sur le site ne représentent pas du tout l'état actuel de hôtel, à fuir!!! ,pas de climatisation dans les chambres avec une température avoisinant 40*!!! Quartier pas du tout sécurisant... Pour clôturer le tout ,fête foraine sous la fenêtre jusqu'à 2h du matin Quel mauvais séjour !!!