ibis Toulouse Airport

Checked in to this hotel for literally 8 hours. Main factor was its close proximity to Toulouse Blagnac Airport. (Hardly 1.1km - Less Than 15 min walk). Rooms were clean, and staff was helpful. Since i had to be at the airport around 4am, so couldn't spend much time, and was unable to have any meal at this location, like breakfast. Nice beds for quick 5 to 6 hours sleep.

Excellent new find for short to mid-term travel out / in from Toulouse Blagnac Airport. Great buffet breakfast from very early in the morning. Great comfy double bed. Super shower. Complimentary bottle of water. Except that I had a big bag and was quoted an estimate of 10€ for the short hop to the airport by taxi with the company they have a deal with , and instead I had to pay 25€ (never thought to ask again after booking upon arrival the day before). We learn.

Air condition not working in the whole hotel (see picture-from elevator). Why was the hotel not closed then? Or at least ventilation provided? Would have never stayed here if known! Asked before for a quiet room but got one to the front-as there was no air condition and heavy humidity had to leave the window open the whole time. Lots of noise from the streets. Barely slept the 3 nights and got headache from the „sauna“! Above all, despite Gold status no drinking water was provided in the room. The soap in the bathroom was empty when I arrived. The toilet seat was loose. Bathroom was small. Bed was very clean and comfortable, would have been able to sleep well with air condition working / no noise. WiFi strong. Supermarket 15 mins away by walking, same for the airport. Aviation museum 45mins walking. Some write here there is a free shuttle to the airport so I asked-there is none, you need to pay a taxi or walk! As long as it does not rain you can walk! Restaurants next to it: Subway and a nice Belgian one.

Absolutely top hotel. Friendly welcome, peaceful location despite being next to an airport. Breakfast included and is great quality and varied. Ideal for late or early flights or even to visit Toulouse as there are fantastic transport links from the airport. You can easily walk to the airport in 15 mins on a flat route. We will be returning.

Nice that it was close to airport but room and bathroom was so small

Like every other guest, the only reason I was staying at this hotel was to re-position and sleep/prepare for a flight. I was in bed asleep at 10am, with a 'do not disturb' sign on the door, when construction workers entered my room to check something. Reception had given them a key card for every room on my floor to just let themselves in. They also entered other occupied rooms with guests who were out at the time, with their belongings in the room and no safe available in the rooms. I went to speak with reception immediately, and told them to cancel and refund the rest of my stay because there was no way I was going to feel safe/ get any sleep after that. They were reluctant to do so, and instead started explaining why the construction workers needed access and offered me a bigger room, neither of which addresses the issue of letting someone into my room while I was sleeping. They only relented when the owner came out of the office and agreed. I promptly checked out and went to a different (non-accor) hotel. Why were guests checked into rooms that construction workers needed to access? Why, once guests were in those rooms, were construction workers given keys to enter them? Why was the do not disturb sign ignored? Why were reception staff not better able to fix the problem? I have been using Accor due to consistency of quality, but this was by far worst hotel experience I have ever had, made much worse by the offhand manner in which the hotel staff dealt with it. This is to say nothing about the old and tired standard of the hotel in general, which presumably the construction work is addressing. I initially sent the above review to Accor directly in response to a feedback request email. After two weeks there has been no response or reaction.

Currently staying in room 6, which currently has the only window in the room boarded up and there is no toilet seat on the toilet. I have complained, and also asked for the toilet seat to be installed but nothing happened so far ... one night to go !! I have asked to be moved from this room, but all rooms are fully booked. I have also asked why this was currently being rented out and why I was not informed that this room was in this state either prior to checking in or during the check in process, but nothing forthcoming. Please check with hotel on checking in .. but so poor and bewildered that Ibis could rent out this room in this state.

Ibis Styles Toulouse airport When we checked in we had asked for a quiet room away from lifts and no connecting door. However on check in when we arrived there was lots of banging noises. We asked to change rooms however the room we could have changed into had a howling gale noise from the emergency exit next to it and the noise would have continued all night due to the strong gale force winds so we stayed in the initial allocated room. Helpful check in staff. The reason for the noise was due to the rooms being renovated however we were told that they should stop renovating around 1700. The room did have a separate door going into the room so even though the room had a connecting door we could shut another door into the bedroom. We had to keep the bedside light off as it was like being in a disco when walking on the floor. Our room we were given was NOT one of the renovated rooms. It had a separated toilet room, a sink and shower which certainly could have done with replacement white sealant as in the corners of the shower the sealant was black in the corners. Also there was NO hot water for a shower all night or in the morning. Due to the gales we had to keep the window shutter open as it kept banging in the wind. Breakfast was good - continental breakfast plus hot scrambled egg and bacon. Excellent location if you require a hotel near Toulouse Airport. I did ask the receptionist if the Ibis styles was supposed to be an improvement on the normal Ibis hotels and was told yes however this one certainly was not.

I always enjoy staying at Ibis Style Toulouse. Great convenient place.