Hotel Rafay

The worst hotel I've ever stayed in: The room had no central heating, just a small electric radiator which had minimal effect in a big room. No good for cold wet November night. No heating in the bathroom/ cheap toilet seat was broken. The bed sheets had not been changed and had been slept in. I discovered this after the one member of staff had left for the night. I slept in my day clothes. Likewise, the towels had not been changed and had been used by previous occupant. I showered using a shirt to dry myself. There was a dirty cup, a disused bottle of water and bag of rubbish on the floor. In the morning, there was nobody on duty to speak to about the 'faults.' Altogether a total disgrace and a really bad experience.

Do not stay here! Clearly used for DSS (no problem with this, but if you were a lone traveller you should be made aware). Trash bags in hallway, dirty bathroom floor. Fire alarm was set off just after 4am and no staff came to switch it off, so we left. Overpriced, unclean and lack of safety.

Outstanding stay from start to finish. Owner incredibly welcoming and could not do enough for you. Smart TV’s , great shower , comfy bed and all other extras you could ask for. Lots of food places in the vicinity as you could not be any more central. Will 100% be back.

Stayed overnight with friends. Went to king George Hall to a Northern Soul night. Hotel perfect location right across the road. Zain on reception greeted us most helpful & friendly. Rooms nice & clean bed really comfortable bathroom had shower. Hotel gave us free leisure passes went for sauna & swim. Booked a table at restaurant next door Sofra foid lovely. Zain arranged a discount with them for us. Ideal Town Centre location. Walked to Weatherspoons for breakfast. Definitely would stay again