Hotel Pet Friendly di Birmingham

The location was in a prime spot. Next to all the main shopping and Christmas market areas. The room was modern, spacious, and very clean. The kitchenette was well equipped for self-catering if required. The staff were lovely, friendly and helpful. Although no parking on site, they have a deal with the nearby car park for £5 for 24 hours. The car park was safe and secure, and it was located a few minutes away. Overall, it was an enjoyable stay. It's definitely a consideration for future trips.

Check in staff were attentive and helpful but wish they could’ve spoken more about what is available to use at this accommodation. Only negative I have is the shower took a while to heat up but other than that the stay was wonderful and slept a full 12 hours that night

Fabulous hotel, brilliant location. Very clean, bedroom amazing very spacious and comfy, would definitely use again

Pretty close to the City Centre - maybe about 12-15 mins walk from New Street station. Location was good, small stores close by and the price was certainly good for the December dates we stayed in. The room itself was nice, the bed was big but the bathroom was real tiny as in I could touch both sides of the walls easy (but honestly we preferred to pay less than pay extra £100 for another hotel in the same area) so it was no big problem for us; we managed it okay. There was no kettle in the room but you can get hot water anytime downstairs near the breakfast bar. We also asked to change rooms as there was a disruptive guest on our first night and they gave us a quiet corner room for the next night! We did manage to leave our suitcases with the front desk for £2 on the checkout day so we were not lugging bags around until our train back at 5pm. Overall, it is as the name says, its good if you are on a budget and don't mind small toilet and bathroom. The room was clean, the staff helpful and we had all the basics :)

This hotel is by far one of the most outstanding hotels in Birmingham city. The state of the art spa and gym most definitely contribute towards this factor; especially because of the intricate modern take to the architecture and interior design of the property itself. The service that I revived was top tier, the employees were always very polite and helpful you can truly see they are dedicated to providing memorable experiences to their guests. The hotel itself is beautifully kept with cleaner spotted 24/7 across the premises. !DEFINITELY RECOMMEND STAYING HERE!

Looks like a really nice hotel check in was ok apart from having to change rooms staff was polite great customer service the room was nice the only thing i would say is to have the reception/ check in separate and abit more noticeable as when you walk in you can't initially tell or see where the reception/ check in is no major things to add or anything bad would Deffinately stay again

Holiday inn as per expectations. Clean, sofa bed made on arrival. Nice large room. Shower pressure good. Breakfast good but no veg sausages. Parking tricky in city centre. Bed a bit on the hard side. If you need to charge EV car best to park in moor street car park. £16 overnight and 35p/kw. Walk through bull ring and grand central/new street station to get to the hotel.

The toilet is not very sanitary and cannot get in water in the bathroom You have to use a floor mop to push the water back and it takes at least an hour to get the water. I stayed for two nights, but on the first night I found two towels that were quite dirty, so I called them. I asked for two relatively clean towels, but after waiting for 40 minutes, no one changed them, so I took them myself. The staff who answered the phone should have forgotten. Maybe they forgot all the guests' problems while chatting!

The staff's attention is discriminatory, for several nights 1 they did not put towels, another night they left us without shampoo and they added water to the hand soap, additionally they checked what was served for breakfast, they checked every day very carefully. We left very sad, we couldn't wait to run away from this hotel, we were very bored.

The room is spacious, newly decorated, in good sanitary condition, the floor height is comfortable, and the bed including bedding is good. The overall hotel environment is elegant, and the traditional breakfast is not many but exquisite. There is nothing wrong with it except that the parking distance is a little far. Will stay here next time.