Exchange Buildings, Stephenson Pl, Birmingham, United KingdomLihat Detail Hotel
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Kami Samakan Harga
1 malam
Ulasan Tamu
4.1/5
Luar Biasa
47 ulasan
Untuk memastikan keaslian rating yang ditampilkan, kami tidak hanya menghitung rata-rata nilainya, tetapi juga mempertimbangkan kredibilitas ulasan dan tanggal menginap tamu untuk menentukan rating final.
Ulasan terverifikasi
Lokasi4.1
Fasilitas4.1
Layanan4.1
Kebersihan4.1
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Semua Ulasan(47)
Ulasan positif(39)
Ulasan dengan foto/video(3)
Buruk(8)
Pengguna Anonim
Menginap di Nov 2022
Teman
2 ulasan
4.7/5
Menakjubkan
Diposting pada 15 Nov 2022
Excellent customer service provided by the Manager
Terjemahkan
Pengguna Anonim
Single
Menginap di Feb 2023
Bisnis
3 ulasan
4.5/5
Sangat Baik
Diposting pada 16 Feb 2023
Good location. It's just next to the train station and close to shopping area. Lots of restaurants nearby. Good breakfast.
Enjoyed our stay. Tyrese was very welcoming and helped us settle in very well! We had lots of equipment to move and he showed us in the right direction. Also required help in terms of where to get taxis from and what area we will be working in distance wise from the hotel. Was very helpful!
Terjemahkan
Tamu
Menginap di Jun 2024
Bisnis
0 ulasan
4.0/5
Luar Biasa
Diposting pada 24 Jun 2024
Stayed for one night for work and was pleasantly surprised. A tad hard to find from the station as so many exits but once I had it was easy to navigate. Good check in. Asked for a quiet room and was on the 6th floor which was very quiet. The room was large and spacious with good facilities. I couldn’t get the waterfall shower to work but not a massive issue as it had a standard shower too.
Terjemahkan
Tamu
Menginap di Jun 2024
Sendiri
0 ulasan
5.0/5
Fantastis
Diposting pada 12 Jun 2024
Having been at the NEC for an event, it was great to stay here which was less than half the cost of accommodation options at the NEC site. Quiet, clean and comfortable.
Terjemahkan
Tamu
Menginap di Jun 2024
Teman
0 ulasan
5.0/5
Fantastis
Diposting pada 8 Jun 2024
Had a pleasant overnight stay - met friends and had a good night out. The breakfast was very good and the staff very helpful and friendly.
Terjemahkan
Tamu
Menginap di Jun 2024
Pasangan
0 ulasan
3.0/5
Diposting pada 3 Jun 2024
Paid for an upgraded room, don't bother.Fridge wasn't working. Chewing gum on the carpet. Shabby chair. Coffee machine ok but no plant milk. Get with the times. Continental breakfast for vegans is seriously lacking.
Terjemahkan
Tamu
Menginap di Jun 2024
Pasangan
0 ulasan
5.0/5
Fantastis
Diposting pada 1 Jun 2024
We stayed in one of the Premier Plus rooms which was on the top floor so very quiet. Room was lovely with lots of added extras eg, coffee machine, chocolate, ironing board and iron which were all very welcome. Great nights sleep as usual from Premier Inn.
Terjemahkan
Tamu
Menginap di Jun 2024
Bisnis
0 ulasan
2.0/5
Diposting pada 1 Jun 2024
1. Supply some complimentary bottled water - it doesn’t cost too much but it’s a pain to go out hunt for it when you need it. 2. The reception phone given should be attended. 3. Keeping an internal phone in the room would be very helpful.
Terjemahkan
Tamu
Menginap di Mei 2024
Bisnis
0 ulasan
3.0/5
Diposting pada 12 Mei 2024
I stayed here for one night when I had travelled to Birmingham for a conference. I booked a Premier Plus room as I wanted to keep my drinks for the following day cool and I wanted air conditioning. I also wanted the better wi-fi so I could get some work done in the evening. Unfortunately the fridge did not work at all, in fact it was warm. I raised this with reception and they looked at it, but could not fix it. There was no one available to fix the fridge during my stay. I requested a partial refund, as the additional facilities that I had paid for were not working, but I was informed that the ability to refund customers has been removed from hotels and refunds can only be issued by head office. Someone had set the TV in my room to automatically switch on in the night. This went off twice during the night, leading to a very disturbed night's sleep. In the morning, I tried to report this issue when I checked out, but as was the case at check in, the reception was unmanned. At breakfast it became clear that the hotel was seriously short staffed. The gentleman who had tried to fix my fridge at 10pm was back on shift at 7am. He was expected to man the reception desk, as well as serving in the restaurant.