Hotel Villa del Mar

Overall a great location in Benidorm away from the crowds. Stunning views of Peacock island and the sea. The hotel desperately needs some seating areas to relax and have a drink. The roof was lovely but bar not open often and area was small. It would be good if they cleared room on 1st floor to create a new area. Not sure I would call this a 4 star hotel. Pros - [ ] The hot tub in the upgraded rooms were great and on a high floor - all on 7 and 8. Don’t bother with presidential suite. Friends had this room and regretted it - it’s on the first floor so you can see the hot tub from the street and the back room looks out onto the kids pool area. - [ ] The sunset from the hot tub was stunning - [ ] Great location in a nice area of Benidorm. Close to old town and lovely views. - [ ] Roof top bar was lovely with a nice sunbathing area. - [ ] Free spa session was a nice bonus with a good view Cons - [ ] WiFi was pretty unreliable. Should be a lot better this day and age, it was difficult to stream anything and no coverage in certain areas of hotel. The tv needs a better remote to access all the features - [ ] Most of the staff were great (reception, waiters and cleaners all great) but there were two barmaids he went out of their way to be awkward and miserable. They should not be working in hospitality or at the very least not in the front areas - [ ] It wasn’t worth upgrading to UAI - some of the extras listed on the website weren’t available off season. I didn’t notice a difference in drinks that were available on top tier. It would be better to promote what were the UAI drinks. Some of the party went to the sister magic hotel for a visit and the extra add on let them access better drinks - [ ] There were lots of extra charges such as a deposit for beach towels, 5 euros for spa items and a daily charge to the safe. For the amount paid on the upgraded rooms I would have liked this to have been included. - [ ] No where to sit and relax. Restaurant was small and hard if you wanted a table larger than 4.

I’ll start by saying that I’d wholeheartedly recommend this hotel to anyone who’s thinking of booking. This is our 4th holiday here and we’ve booked again for later in the year, as it ticks all the boxes for us. Accommodation, staff, food and facilities are spot on. There’s a friendly vibe about the hotel and nothing is too much trouble for anyone. Special shout out to ETY and all the restaurant staff who are absolutely fantastic. Pleasant, polite, efficient and welcoming, they can’t help but make you feel that you are a valued and important guest. Ety remembered us from last year and I think that speaks volumes about how decent a hotel it is. Food is always varied, delicious and tasty. It’s always well presented, plentiful and replenished when necessary. All the staff work hard at ensuring all guests are happy. Bar staff are always smiling and cheerful plus all the drinks are of the best premium quality. It’s still April so the pool bar is only open from 1000-1400hrs. Last year in May it was open 1000-1800hrs so hopefully as it weather gets better this will be addressed. The hotel did actually send a member of staff around asking for suggestions and how things could be improved which I feel shows a great attitude and gives the customer an opportunity to make meaningful engagement. Never had any issues getting a sun lounger around pool and the upstairs chill out area is a real dream and always popular because of its proximity to the amazing views plus of course the bar and spa. Rooms are always cleaned to a really high standard, in fact the whole hotel is always gleaming. When checking in get the plastic pool glasses 1€ each deposit and a towel 10€ deposit just saves you going back later. Certainly a hotel you won’t be disappointed in :) Happy Holidays

Amazing stay!! It was my boyfriend’s birthday and reception did great job helping me check in early and organized everything to be perfect . Special mention to Maite working at the spa, best massage ever

We had a very good time at the hotel during our family trip. The whole team was very professional and helpful. A huge thank you also to Joaquim and Eti (restaurant staff) for making us feel very welcome and finding us always the best table despite the crowd. Very good choice of food also. We recommend and we will be back…

Very Nice !!!! Sandra and all her staff do a great job helping you to enjoy your holiday. Reception staff attentive and helpful. Carole on the 9thfoor friendly, smiley and wonderful. Breakfast staff were nice too. Chill out bar also very comfortable

Lovely hotel right on sea front fantastic views from your room (ask for sea view room) great to watch the sun going down only downside n balcony food great nice choice and range staff brilliant and friendly been a couple of times would definitely go back

Nice hotel, in a good location, right opposite the beach. Good food and a good selection. When you think of the amount of people they cater for they do a good job. There is a good selection of alcohol with branded drinks. The rooms are comfy and ours wa quite spacious. It would of been nice to have a balcony. The bathrooms were good, with a powerful shower. The pool area was quite small and shaded in places, and no bar. The rooftop bar was nice, but could do with a bit more seating. There were lovely views up there. Downstairs the seating area near the bar was a bit strange. It was added to the front of the hotel and anyone could walk straight through, and they did, including a few strange characters. All in all would I return, yes

The Villa Del Mar provided everything that someone could want from a hotel in Benidorm. All services were perfect and I was very impressed with the hygiene and customer service given. Both Spanish and non Spanish visitors will enjoy this hotel, guaranteed!

The location is fabulous, nice and quiet but within easy walking distance to New Benidorm if you want. Rooms are large, comfy beds and the showers, wow!! There is an abundance of good quality food at each mealtime, plenty of choice and all fresh. Lots of branded drinks to choose from too. Loved our stay at Villa de Mar and would definitely book again when back in Benidorm.