Hotel Dekat Pantai di Hurghada

The location and the beach at Sheraton Soma Bay are truly beautiful, and the welcome upon arrival was friendly and attentive. The property is well maintained, but overall it feels quite outdated and somewhat old-fashioned. Unfortunately, we experienced several service and organizational issues during our stay. At the beach bar, we ordered a milkshake but were served a juice instead without being asked — we were later told there was an issue with the ice. Instead of informing us, the staff simply replaced the drink without consultation. At dinner, incorrect dishes were brought to our table, and when we pointed it out, we were told the mistake was due to our ordering. One evening, a staff member pressured us to pay immediately and insisted on accompanying us to the reception to clarify the charge, even though we explained that we wanted to charge it to the room. At reception, we were told that charging to the room was perfectly fine. At check-out, we also discovered that one dinner had been charged twice. In addition, our room key stopped working several times on the day of departure — even though we had paid extra for a late check-out. The food and beverage offering is disappointing. The selection is very limited, especially for non-all-inclusive guests, with very few healthy options. The bar menus — both at the beach bar and the main bar — are closer to snack-bar level than to a hotel of this category. All-inclusive wine is served from cartons, and plastic water bottles are placed on the dinner tables. At breakfast, fresh juices often ran out quickly and were not refilled. The restaurant is frequently overcrowded, making it difficult to find a table. Compared to other hotels in Soma Bay, this property offers noticeably less atmosphere, entertainment, and overall quality. In Conclusion: Beautiful location and beach, but service, organization, and overall standards unfortunately do not meet expectations for a hotel in this category. There are clearly better alternatives in Soma Bay.

Hotel is really nice and clean. Lots of restaurants with a good choice of food. When checking in Ahmed Mazhar and Mostafa were amazing and made me feel right at home. Sorted my room and managed to get my family close to me as I was here to surprise them. 5⭐️ service and definitely an asset to the hotel. Thank you again to you both. The pool is one of the cleanest pools I’ve ever seen. Entertainment staff really nice and helpful. Lack of things on during the day is the only thing I would say. Mohammed the housekeeper went above and beyond always to make sure we had everything we needed. Whilst all in all the hotel was great there are some things that let it down. In general all staff were helpful and happy, however as always there were a few that weren’t and wouldn’t do anything to help. Soft drinks are all bottles so it’s fine if you order a drink and it’s a fresh bottle but sometimes you get a bottle and it’s flat. Snack bar is poor and not much selection between the hours of 10am-1pm and 3pm-7pm there isn’t anywhere you can get a light bite. The marina serves some things but is very far away and not convenient if you’re at the pool. No chips or french fries anywhere. This was really disappointing, my mum and auntie loves chips so had to order them in the restaurant for $3 per portion. Not what you expect at an all inclusive. As I mentioned all in all we had a very good stay, I would return to this hotel definitely and had the potential to be an outstanding hotel.

It was a perfect experience for me. Me and my wife had fun so much. I strongly recommend Hotel Pick Albatros Resort Palace. Their services were awesome. There is only one serious issue I had. I wanted to join Orangerr Bay tour with my wife. Hotel Reception suggested me to work with Mr. Ayman Kady and Mr. Kady managed us a boat tour company called ”Ayaa”. I wanted to go diving but there was a misunderstanding. There was a one diving instructor guy of ”Ayaa” boat tour company. He was very rude towards guests. He was giving me attidude because of misunderstanding but also there were another couples who faced organisational issues of Ayaa as well. I asked him why he is giving attidude towards us and suddenly he started to shout at me and other 2 couples. He used many bad words against Germans and Deutschland. He mentioned that we have to act like according to his wishes because we are on his boat and in his country otherwise he would kill us diving insttuctor mentioned. Anyway I called Mr. Ayman Kady immediately when I was on the boat and thanks god there was internet connection eventhough it was too low and he called his boss and we changed boat tour immediately in diving break. Thanksfully he saved my day to be destroyed because my wife so scared and very unhappy. Eventhough It was nice experience but I do not suggest you to work ”Ayaa” boat tour company you can mentione that to Tour guide Me. Ayman Kady of Pick Albatros Resort Palace Hotel.

Отдыхали в начале марта 2025. Концепция отеля  очень понравилась, невысокие домики в марокканском стиле, вокруг очень красивый ландшафт (видно, что люди уделяют этому внимание), пляж достаточно большой с мягким песочком и хорошим заходом в воду. Персонал очень дружелюбный, отзывчивый. Ребята аниматоры молодцы, очень стараются развлекать гостей. 1 отель в Египете , который мне попался, где есть томатный сок) Атмосфера релакса, особенно вечером у бассейна. Еда хорошая, но мы были не в сезон, думаю, что когда 100% заселение в ресторане и баре будут очереди, так по размерам они не оч большие. Отель к посещению рекомендовал бы на 90% людям которые хотят тихого, комфортного отдыха.

Everything said about its location and closeness to public amenities is true. It's the best compromise you can get in Hurghada. The Marina is a stone's throw from the beach within the hotel. All water and outdoor sports activities can be booked straight from there. It's truly all inclusive and you'd probably get tired of eating and drinking. The rooms are tired and screaming for help. The furniture are weak and old and so are the electronic. The soap dispenser in our bathroom leaked all through, ants all over the bathroom and cockrach in the room. There's almost next to no Internet provided. Absolutely none in the room, so that advertisement is a big lie. The rooms require overhaul. All in all, you know better now before booking. I highly recommend this place still.

泄湖景完全是來搞笑的，所謂泄湖就是個小水泡，陽臺中間還隔着一段距離和樹擋着，跟其他評論一樣，存在一定的歧視，但是大部份工作人員還是挺友善的，雖然這本來就是他們應該做的。中間想加錢升級海景，帶我們去看的也還是一個稍微大一點的水泡而已，工作人員告訴我這已經是最好的海景房了，最後並沒有升級，泳池開放時間特別晚關閉時間卻很早，如果要出海這家酒店完全沒必要，吃的甚至不如國內100塊錢人民幣的自助餐，基本都靠吃麪包吃飽的，我們拿行李小費給了一美金態度還可以，同行的另一對沒有零錢了給了10埃磅態度就很差，對於一家五星級酒店這種事不應該發生，還是建議加錢選擇更好的全包酒店，或者普通的全包，想省錢或者出海沒有時間在酒店那就市區選擇一家便宜的就好了，這邊出行也並不方便，最後，我們check out的時候工作人員態度非常好，忘記問他的名字了，當看到我們自己拿行李過來了一直在向我道歉，告訴我他們應該安排擺渡車過來接我們的，海邊和泳池邊工作人員也很好，太陽下山後我們想去游泳，海邊的工作人員告訴我太陽下山後海里很危險，並且開玩笑説會有鯊魚，泳池邊的工作人員很耐心的告訴我泳池關閉了，要消毒，會傷眼睛，總的來説，真的不值這個價