Ulasan Lopesan Costa Bávaro Resort, Spa & Casino

I booked an ocean view room at Lopesan Costa Bávaro Resort, but the rooms I received had a pool view with no visible ocean, despite what was advertised. I even provided photo evidence showing the actual view from my room. When I raised the issue, the hotel staff was dismissive and unhelpful. Even after escalating the matter through my booking agent, the hotel refused to acknowledge the misrepresentation or offer any refund or real resolution. The resort itself is beautiful, but the service and handling of legitimate guest concerns were extremely disappointing. I expected honesty and basic accountability from a resort of this caliber, and unfortunately, my experience fell far short. Would not recommend if you're expecting to get exactly what you book and pay for.

Nice resort! Highly recommended.

Noce service , nice food, average local drink quality

I liked everything very much, entertainment, food, many restaurants on the territory

Friendly service and good view

A large crowded hotel, all inclusive concept. Clean ..

Incredible hotel! Very good food options as well as entertainment, the only bad thing was that they didn't clean our room one day

Spectacular hotel! Very good! It's worth the cost benefit besides being top 🙌🙌

Very average!!!!!!!!!!

The attention was not very good, the food, you also make a reservation for the restaurants and then they tell you that there is no reservation.