Royal Hotel - Urban Living

Self check in還算方便，但完全感受不到服務。房間較大，衞生還不錯，離巴登火車站衹有20米的距離，秒到。

我覺得很不錯誒 晚上到的時候自主checkin 房間四個人睡很大很大

自助入住，晚上沒有客服。出差為了方便選的，整體一般，沒有什麼特別。

Highlights: spacious room, modern bathroom, kettle with good tea, wide selection of breakfast materials, friendly staff Other points: the hotel makes use of a self-check in which means there is limited reception availability, this works fine as you can call a 'virtual reception desk' 24/7. The price was high, but everything in CH tends to be expensive. The story: During a business trip visiting a firm in Basel I was booked to stay at the Royal Hotel for one night. It was my first trip to CH and as such I didn't realize I'd need to bring an adapter with me. Fortunately the hotel let me borrow one and save me from having to go into the office with a bad hair day (i.e. i needed my straighter). When I asked to borrow the adapter for the day, they actually offered it to me when I shared my story with them, this gesture of kindness really touched me!

We only spent one night in Basel but thoroughly enjoyed it. This hotel helped make for a great stay. Traveling with five has had us mostly staying in Airbnb’s and a hotel is never as spacious. But we fit adequately in one of their rooms. The staff spoke perfect English and were incredibly helpful and kind. It was an easy 10-15 min walk to the Rhine for a swim on a hot afternoon and right across from one of the train stations - which also just happened to be near where we rented a car for the next leg of our journey. Very convenient!

The Hotel is no frills and if you arrive after 4PM you have to checkin via an electronic kiosk by the door. You fill up a bunch of screens and in the end it gives you a keycard to enter the hotel. You also have to use it in the elevator as the hotel is only on the 4th floor and all other floors have locks. The room was fairly large and well equipped. I particularly loved the alligator shaped soaps for the kids and the fully stocked minibar which was entirely free. There were also chocolates and cookies on the pillows. Nice wi-if too. Breakfast is served in a tiny room downstairs and even though there was a tiny amount of each of the things to eat, it was replaced often. The only person working in the hotel in the morning is the receptionist and the one tending breakfast. She was nice and responsive to our needs. A very good option for those needing to take the train from Basel Bad in the morning. A bit far from the city’s interesting bits though.