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Ulasan terverifikasi
Location4.4
Amenities3.8
Service4.2
Cleanliness4.3
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All reviews(129)
Positive reviews(28)
Reviews with photos/video(5)
Great location(17)
Friendly staff(7)
Clean and tidy(5)
Negative reviews(1)
Yukki Bukii
Double Or Twin Room
Menginap di Jan 2025
Couples
6 ulasan
3.5/5
Diposting pada 26 Mar 2025
Good location to access many tourist attractions. Price good but furnitures are fragile. We broke a chair just by sitting.. and hurted ourselves
Tanggapan dari Properti: Dear Guest, Thank you for sharing your experience with us. We’re glad to know that you found the location convenient for exploring the city and appreciated the value for money. We truly value your feedback, as it helps us continue improving. It will be a pleasure to welcome you again to this or any of the hotels in our group. Mónica S.B. Customer Service
Guest User
Triple Room
Menginap di Jan 2025
Couples
1 ulasan
5.0/5
Outstanding
Diposting pada 11 Apr 2025
So good, I stayed with my mother it was in the middle of everything
Harvy
Double Room With Terrace
Menginap di Nov 2024
Travel with friends
1 ulasan
5.0/5
Outstanding
Diposting pada 14 Des 2024
Great hotel. Brilliant service and great location. Definitely recommend this hotel
Tanggapan dari Properti: Dear Harvy, Thank you very much for sharing your experience and for your recommendation. We are delighted to know that both the service and the location contributed to your full enjoyment of your stay. It will be a pleasure to welcome you again in the future to provide you with another memorable experience. Sincerely, Mónica S.B. Customer Service
Wency2222
Triple Room
Menginap di Jul 2024
Travel with friends
4 ulasan
3.5/5
Diposting pada 24 Agt 2024
it’s very noisy, moving furniture upstairs, renovation, construction work, I can’t sleep for all four days
And I don’t understand as a four star hotel, bottled water is not provided
All the four/five stars hotel I’ve been to provides water, even some three stars
Tanggapan dari Properti: Dear Guest,We deeply regret the inconvenience you experienced during your stay due to the noise from the construction work. We understand how important it is for our guests to enjoy a peaceful environment, and we apologize for the disturbance. We do have vending machines available with different types of beverages, including water. Best regards,Mónica S.B. Customer Service
eric7
Triple Room
Menginap di Jul 2024
Couples
24 ulasan
4.5/5
Great
Diposting pada 3 Sep 2024
Very nice location , the rooms very a bit old but clean. Value for the money
Tanggapan dari Properti: Dear Eric7,
Thank you for your comments regarding your recent stay at our hotel. We are glad that you found our hotel convenient in location and value for money to your liking. We appreciate your comment on the style of the rooms; we are constantly evaluating improvements to ensure that our facilities meet the expectations of our guests.
We look forward to the opportunity to welcome you again and offer you an even better experience in the future. Kind regards, Monica S.B. Customer Service.
Guest User
Double Or Twin Room
Menginap di Jun 2024
Solo travelers
1 ulasan
3.2/5
Diposting pada 22 Jul 2024
Great location clean and good staff facilities like no bar let hotel down
Tanggapan dari Properti: Dear guest, thank you for your feedback. We appreciate your kind words about our location, cleanliness, and staff. We regret that the absence of a bar facility impacted your experience. We hope to welcome you back soon. Carmen M. Customer Service
Ramesh Nava
Double Or Twin Room
Menginap di Feb 2024
Couples
3 ulasan
4.7/5
Amazing
Diposting pada 25 Mar 2024
Great location right near the center of the Gothic. Unfortunately our room faces the street and there is noise all day and all night traveling up to the room. Drunk people are yelling in the early hours of the morning. Police sirens blare right outside the window. The aircon is not cold at all for warm nights. So you either sleep with the windows closed in a warm room or windows open and constant noise pollution. Bring earplugs !
Tanggapan dari Properti: Dear guest,
We are very sorry for the inconveniences you experienced during your stay. Being located in such a central and popular area as the Gothic Quarter, it is true that there can sometimes be noise outside. Regarding the air conditioning, we are sorry that it did not work optimally; we take note to review and improve it. We appreciate your comments so that we can continue to improve. We hope that on a future visit we can offer you a more peaceful and comfortable experience. Receive a cordial greeting,
Mónica S.B. Customer Service
Guest User
Double Or Twin Room
Menginap di Feb 2023
Travel with friends
1 ulasan
5.0/5
Outstanding
Diposting pada 20 Mei 2023
Lovely hotel! I recommend this hotel to friends and family it was located perfectly! easy to get to! And the stuff helped  arrange for a taxi back to the airport
Guest User
Double Or Twin Room
Menginap di Sep 2022
Couples
27 ulasan
4.7/5
Amazing
Diposting pada 2 Nov 2022
The location of hotel is good, there are a lot of restaurant nearby. However, the breakfast is not good, food is too sweet and yogurt is very artificial taste.
Guest User
Double Or Twin Room
Menginap di Okt 2022
Travel with friends
6 ulasan
5.0/5
Outstanding
Diposting pada 15 Nov 2022
Great location, amazing front desk, very clean and modern hotel. I would stay there again
HOUSAM
Double Or Twin Room
Menginap di Agt 2022
Solo travelers
21 ulasan
4.5/5
Great
Diposting pada 16 Sep 2022
Very good location
Very good service
Friendly staff
Clean Room
Near metro station
ThelifeofRiley
Double Or Twin Room
Menginap di Jun 2022
Travel with friends
41 ulasan
5.0/5
Outstanding
Diposting pada 18 Jul 2022
Fantastic location and the staff were very friendly. Great place to stay!
Duodianrensheng
Double Or Twin Room
Menginap di Jul 2024
Travel with friends
31 ulasan
2.5/5
Diposting pada 26 Agt 2024
The hotel is located next to the city government, with relatively good public security. It is convenient to walk anywhere. However, the hotel room is too small. I was given a patio room, which I feel will be uncomfortable if I stay there for a long time. The hotel service is average. I can only say that it wins in terms of location.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Thank you for your feedback. We want to clarify that all our rooms have windows, including the one you mentioned, which is in an attic style. We understand that this style can be charming for some, though we recognize that others may prefer a more traditional design. On a future occasion, we will do our best to assign you a room that better suits your preferences.regards, Mónica S.B. Customer Service
Sonyaz
Double Or Twin Room
Menginap di Jun 2024
Business travelers
19 ulasan
4.3/5
Very Good
Diposting pada 7 Agt 2024
The hotel is in a prime location. It is convenient for travel. It is in the center of the old town. It is very convenient for shopping. There is a special airport bus line every few minutes. The hotel is very historic and has been around for more than 100 years.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: 尊敬的Sonyaz,感謝您對我們酒店位置的讚賞。我們很高興您喜歡我們位於老城區中心的優越位置。希望您享受到了逛街的便利。期待您再次光臨,讓我們為您提供更多難忘的體驗。謝謝。Anna R. Customer Service.
qd_luo
Double Or Twin Room
Menginap di Mei 2024
Family
28 ulasan
5.0/5
Outstanding
Diposting pada 11 Jun 2024
The location is excellent, travel is very convenient, the room facilities are complete, the service is warm and in place, the breakfast is quite rich, it is a very good hotel, praise it, it is worth recommending
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guest, thank you very much for your positive review. We're glad to know that you were satisfied with our location and room facilities. We are also glad that you enjoyed our sumptuous breakfast and appreciated our warm service. It is our honor to receive your recommendation. We hope to welcome you again in the future. Sincerely, Monica S. Bender Customer Service Department