Isabella's House

This was an ideal alternative to booking a twin room. We had separate rooms and a kitchen etc. Location was a little outside the centre but with good transport links and everything was walkable as well. Staff were really helpful the whole time we were there. Would recommend staying here to anyone.

The people were friendly, not much help getting luggage into the building from a hard to access front door. Not easy to find the location.

I liked it was a quiet room, it was clean, I felt that the staff was inappropriately talking about me, I felt that was unprofessional. and I overheard that. II thought it was a nice place. The daily waitress for breakfast was really friendly and nice.

The apartments are a little rundown but staff is friendly, Nice location 5 stops on the metro took us 15 min, good location

I was very disappointed in my family's recent stay. Most maddeningly, the internet does not work at all in many bedrooms, and none of the staff seemed interested in fixing the situation – unacceptable for a hotel at this price point. Many other small things went wrong, and the hotel seemed uninterested in keeping us happy. Our refrigerator broke down twice, and even though repairmen were called both times, having to throw out food and wait days without refrigeration was a major inconvenience in a place where kitchen access is a major draw. Nobody offered, for instance, to store our items for us. One of our suites had no detergent and sponges. We were told that they'd never run out before and had no idea what to do: "It's unprecedented!" A more professional hotel would have sent someone down to the store to buy the missing items, which we did ourselves. Likewise, when we ran out of paper towels and asked for more, we were told that only one roll is provided per stay. Considering how much food we had to throw out because the refrigerator didn't work, and how many thousands of dollars we spent booking 2 suites for 10 days, it was petty. We arrived to a bathtub suite when we'd booked a shower suite for accessibility reasons, and they were able to switch us – but it was an annoying and stressful arrival. For this price, you have better options in Barcelona.

Love the location and the hotel. Cleaning can improve

Fantastic location if you’re looking for somewhere blissfully quiet at night time and away from the crowds, but with public transport a five minute walk away to the metro which will get you into the city centre in 10 minutes. Big comfortable beds, lovely clean linen, beds made up every day, a great hot shower, a basic kitchenette for fixing breakfast or even dinner if you’re so minded. Has a juicer which was handy given there’s a grocery store nearby selling fresh oranges. The store also has a wide range of food stuffs and even a modest wine selection. The restaurant downstairs is convenient and has very good, reasonably priced Italian food. The other big plus is the service with reception staff sup efficient and friendly. Check in is easy and the staff are very helpful with tips and info. On the downside, the furnishings are looking very tired and the bathrooms really need to be redone bc they are starting to look grubby even though they might be quite clean. The manager told us they are in the process of doing this. Once done this will be much more of a 4 star boutique hotel, but until then you’ll need to overlook the shabbiness and just enjoy the benefits of being in a quiet but convenient location,

Amazing property, clean, well equipped, spacious, quiet. Great staff. Lovely breakfast. Can’t wait to stay again!

We like the area and the staff members were very friendly.