Location is great, it’s right next to the airport. I stayed there for a night as my friend is coming the next day. House keeping kept my forgotten tee shirt & I got it back when I went back to Kansai Airport
Very well located and very comfortable hotel. Receptionist Ninno was very helpful with car rental and a day trip to Annecy and Ninno is a very cheerfull person. Everything was perfect.
This hôtel is over rated. The reception area is minuscule, the overall layout is complicated with multiple small corridors and more doors than I have ever seen! The cleanliness was ok but it was very dated in the room. I had to cover The bedside table with a towel iPad the wood was chipped. The cushions also do not seem to be changed between customers. The shower was ok but not amazing as the water temperature kept changing on its own (most likely when someone in another room was using hit water). The soap dispenser in the shower contained a good quality soap, but it was almost empty so I couldn’t use it on day 2. I wouldn’t stay there again.
The staff were however super helpful and friendly.
The experience is not bad but not what I would expect from a 4 stars hotel. People working in the hotel are very nice, which is a big +. However, the cleanliness is so so in the room. There was a night I didn’t have hot water for shower for some reason. The breakfast is okay but I believe 17€ is a bit overpriced for what it is. Very nice service from the ladies there though. The gym isn’t a gym, it has no dumbbells, only one or two cardio machine and a musculation machine supposed to do everything but not very great. I would still recommend it, just don’t expect a 4 stars hotel as you would imagine it.