The Okko hotel staff went above and beyond to help us when we lost our passport and had to cancel one night of hotel stay to go to Paris embassy. They were understanding, let us use our room charge to purchase items from their store and helped us translate and speak to individuals. I’m very impressed and the club amenities were convenient with free flow drinks and snacks. Highly recommend to anyone staying in Lyon!
Good check in and check out, some issues with the plug in the sink draining water slowllly and the air conditioner isn't adjustable but otherwise a good experience!