Ulasan Emporium Suites by Chatrium

Pros - big rooms, location great, high up. Good sound isolation. Very comfy bedding. Cons - slow elevators. There’s 3 elevators but 1 is being upgraded till 15/10/24. The other elevators are just insufficient, as the hotel is between 26th-41st floor. If you’re on a lower floor, I’ve seen many people not being able to get on and have to wait for another elevator. Cleanliness can also improve. Certain parts of the room clearly hadn’t been dusted/vacuumed in a while, same with the hallway carpets. Housekeeping staff needs to be a little more diligent with more attention to details.

The location is excellent. The room is clean and tidy with good sound insulation. The breakfast is diverse, rich and delicious.

Good location next to Park, Easy to access to BTS & Shopping Mall.

Great location with many shopping places and food nearby. Service is great. 1 of the lift under maintenance till Oct 24 so take a little time to wait for the other 2 lifts. Otherwise the stay was great.

Great service great food great room and great view. When checking in, I was informed that the type of room that I reserved was full. The receptionist upgraded me to another bigger room. She explained clearly the services that we can have in the room. Everything looks perfect (except the lift because one of the three lifts was under maintenance. It causes long waiting time)

The hotel was nice although the lift was atrocious. Every lift journey was an exercise in frustration. Long waits and crowded lifts was a never ending frustration.

Room is HUGE and location is great! Perhaps the only comment would be how the room were numbered as it was so confusing.

This hotel is the best place

Despite the hotel having been built for some time, the service rendered by hotel staff is excellent. I cannot ask for more. They are attentive, polite and very helpful. Kindly consider including USB and type C outlets for charging phones and checking the hair drier. I will stay in this hotel when I visit Bangkok again. Please extend my heartfelt appreciation to those friendly staff who offered assistance to us during our stay in Bangkok. Thanks a lot.

the hotel is not good. The room is too old and not clean some smelling .. service was ... just the good location that is very near to BTS promphong and next to Emporuim department store .. the less is noting

This hotel is at the best location in BKK for families. It is connected to BTS and 4 malls with lot of food options. It also has a garden right next to it where you could enjoy fresh air and the little ones can enjoy the playground. The breakfast spread is excellent with a lot of variety. The staff is super freindly.

Very big room. Comfortable stay. Furniture and decoration are outdated but these can be compensated by cleanliness of the room and the convenience of the hotel. A mall is connected to the hotel where you can find different restaurants and shops. Bought some lovely swimsuits there!

Excellent service and the breakfast is great. Staff are friendly and attentive.

Located beside Phrom Phong BTS and The Emporium shopping centre. Location wise, its very convenient abeit the massive jams. Rooms are spacious, bed is comfy but cleanliness can definitely be improved. I saw stains on the bed sheets and the bathroom sink. Good but improvements can definitely be made.