Anantara Desaru Coast Resort

Ulasan Anantara Desaru Coast Resort

Anantara Desaru Coast Resort

Persiaran Pantai, Bandar Penawar, Johor, 81930, MalaysiaLihat Detail Hotel
Anantara Desaru Coast Resort
Anantara Desaru Coast ResortAnantara Desaru Coast ResortAnantara Desaru Coast Resort
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Ulasan Tamu tentang Anantara Desaru Coast Resort

9.1/10
Sangat Baik
192 ulasan
Ulasan terverifikasi
Lokasi9.3
Fasilitas9.0
Layanan9.2
Kebersihan9.1
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Semua ulasan(192)
Ulasan positif(187)
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Pemandangan laut bagus(22)
Lingkungan mewah(18)
Sarapan lezat(18)
Kolam renang sangat bagus(17)
Cocok untuk anak(16)
Kamar luas(11)
Mewah(6)
Dekat pantai(5)
Buruk(5)
Tamu
Kamar Sudut Pemandangan Taman Deluxe
Check-in Sep 2024
Pasangan
2 ulasan
2.0/10
Diposting pada 5 Des 2024
Kurang
Tanggapan dari Properti: Dear Guest User, Thank you for sharing your feedback. I am sorry to learn that your experience with us did not meet your expectations. We strive to provide an exceptional stay for all our guests, and it’s clear that we fell short in your case.Your feedback is invaluable, once again our sincerest apologies for the shortfalls. Kind regards,Peter WagnerResort Manager
SyafiqFarah
Check-in Jul 2022
Pasangan
10 ulasan
9.5/10
Menakjubkan
Diposting pada 1 Agt 2022
Sumpah best, Service terbaik. Pekerjanya semua peramah. view sangat² cantik. Sesuai untuk sesiapa yang nk hilangkan stress 🤪 #pastirepeat🤍
Tanggapan dari Properti: Dear TravellerGreetings from Anantara Desaru Coast. The team and i are thrilled receiving your excellent review. Always nice hearing that our guest felt well looked after by our team so they can enjoy their stay even more. It seems that you had that experience. I will pass on your feedback to them as it will keep them even more motivated knowing their effort has been recognized and appreciated. We are looking forward to seeing you soon back for another relaxing holidays with us. Until then please stay safe & healthy. Best regardsChristian GerartGeneral Manager
Elena Eremenko
Kamar Deluxe dengan Pemandangan Laut
Check-in Mar 2025
Keluarga
3 ulasan
9.0/10
Sangat Baik
Diposting pada 24 Apr 2025
What a fantastic getaway! If you're looking to recharge, this is the perfect spot. It's beautifully secluded and surrounded by nature. Just a heads-up, there aren't any shops, bars, or restaurants nearby, so you won't be able to step outside the resort without a car. But the peacefulness is truly remarkable! You'll definitely enjoy the complete tranquility and can rely on the resort’s resources for everything you need.
Terjemahkan
Tanggapan dari Properti: Dear Elena,Thank you so much for your lovely review we're thrilled to hear you had a fantastic and peaceful getaway with us at Anantara Desaru Coast Resort & Villas!It's wonderful to know that the natural surroundings, resort amenities, and our team's service made your stay a memorable one. We truly appreciate your helpful note about the location as well our serene seclusion is something many of our guests' treasure, and we’re always happy to assist with transport or recommendations for nearby spots when needed.We hope to welcome you back for another restful escape soon!Warmest regards,Jaswinder Kaur Rooms Division ManagerAnantara Desaru Coast Resort & Villas
Tamu
Kamar Premier
Check-in Mar 2025
Bepergian dengan teman
1 ulasan
10.0/10
Fantastis
Diposting pada 19 Apr 2025
Loved everything about Anantara Desaru, the service, the designs, the private beach and the F&B is excellent. The staffs are friendly and warm and we really feel like home. Certainly loved to be back again! Thank you for having us!
Terjemahkan
Tanggapan dari Properti: Dear Guest,Thank you so much for your wonderful feedback! We’re absolutely delighted to hear that you loved everything about your stay at Anantara Desaru from the service and design to our private beach and F&B offerings.It means a lot to know that our team’s warmth and hospitality made you feel right at home. We truly appreciate your kind words and can’t wait to welcome you back for another memorable stay!Warmest regards,Jaswinder KaurRooms Division Manager The Anantara Desaru Coast Resort & Villas
Chloe Lui
Kamar Premier
Check-in Mar 2025
Pasangan
1 ulasan
9.0/10
Sangat Baik
Diposting pada 10 Apr 2025
Well maintained property with nice gardens and pool. Beach area is private. Waters are not very suitable for swimming
Terjemahkan
Tanggapan dari Properti: Dear Chloe,Thank you for sharing your feedback with us! We are thrilled to hear that you enjoyed the well-maintained property, our beautiful gardens, and pool, as well as the private beach area.We truly appreciate your kind words about our service and cleanliness we take great pride in maintaining a high standard of hospitality.We understand your feedback regarding the waters not being ideal for swimming, and we’re sorry if this impacted your experience. We are always looking for ways to improve and hope to provide a more enjoyable stay during your next visit.Thank you once again for your thoughtful review, and we hope to welcome you back soon!Warm regards,Jaswinder KaurRooms Division Manager The Anantara Desaru Coast Resort & Villas Team
Tamu
Kamar Sudut Menghadap Laut Sunrise Mewah
Check-in Mar 2025
Bisnis
1 ulasan
9.5/10
Menakjubkan
Diposting pada 20 Apr 2025
Great moment and fantastic! Good foods and service from the resorts! Keep up the good job!
Terjemahkan
Tanggapan dari Properti: Dear Valued Guest,Thank you so much for your kind words and excellent rating! We’re delighted to hear you had a fantastic stay and enjoyed the food, service, and peaceful surroundings.Your encouragement truly means a lot to our team we’ll keep doing our best to deliver memorable experiences!Looking forward to welcoming you back to Anantara Desaru Coast Resort & Villas soon!Warm regards,Jaswinder KaurRooms Division Manager
Goh Siok
Kamar Premier
Check-in Des 2024
Pasangan
6 ulasan
5.0/10
Diposting pada 18 Jan 2025
We booked this hotel for birthday celebration and were given a free upgrade from Garden Room to Sea Facing Room (1 level higher but everything else the same) during check-in. The gesture was appreciated but the upgraded room (room no 228) was a mess especially the wifi! Dangling a/c control panel, dirty wall, chipped marble, chipped basin, cracked ceiling panel around toilet light, spoilt temperature control button on hair dryer, chipped toilet window wood panel, dirty cushion on balcony chair, weak wifi and can’t do chromecast! This is worst! We called reception to repair the wifi/chromecast issue since 6.30pm and the technician came and out to take stairs and the waiting took so long and he came back again around 7.30pm. Around 8pm, we couldn’t wait for it anymore and left the room for dinner. We came back around 9+pm and no notes left for us whether the issue was resolved. My husband’s phone can connect to the Chromecast then but the signal was so so weak. Keep disconnecting from wifi plus the mobile line was also very bad. We didn’t bother to ask again cause it’s a waste of our time. Breakfast spread was good the next morning. But our room cards couldn’t access the room after breakfast, my husband got to walk all the way to reception to change and walked back but it can’t work again! Oh gosh! The staff came with him the second time to reset the door access using master key. We were very angry because for the price we paid for this room, the service was so bad and really not worth the price at all!
Terjemahkan
6/20
Tanggapan dari Properti: Dear Goh Siok,Thank you for taking the time to share your feedback. We sincerely apologize for the inconveniences you experienced during your stay, particularly with the condition of the upgraded room, the WiFi and Chromecast issues, and the room access challenges. This is certainly not the level of experience we strive to provide, and we regret that we did not meet your expectations.Please rest assured that we have a thorough preventive maintenance schedule in place to ensure the upkeep of all our rooms and villas. We take your comments seriously and have shared them with our team to reinforce our commitment to maintaining the highest standards. Additionally, we would like to inform you that the Chromecast connection has since been resolved to ensure a smoother experience for our guests.We appreciate your patience and are glad to hear that you enjoyed the breakfast spread. Despite the challenges, we hope to have the opportunity to welcome you back and provide you with the seamless and enjoyable stay that we are known for. Please feel free to reach out to us directly for any future visits, and we will do our best to ensure a flawless experience.Best regards,Peter WagnerResort Manager
rryx_99
Kamar Premier
Check-in Feb 2025
Keluarga
22 ulasan
9.0/10
Sangat Baik
Diposting pada 14 Mar 2025
I visited MCO not long ago. The service and facilities were excellent at that time, but they have declined a bit now, especially the breakfast food. But the environment is still as good as ever
Terjemahkan
Tanggapan dari Properti: Dear rryx_99,Thank you for sharing your experience with us. We’re pleased to hear that you continue to enjoy the beautiful surroundings of our resort and that our cleanliness and facilities met your expectations.We appreciate your honest feedback regarding breakfast and service. Your comments are valuable to us, and we will review them with our team. We are pleased to share that over the past few months, we have expanded the variety of items and made several enhancements to our breakfast buffet to elevate the dining experience. These improvements have been well received, with many guests sharing positive feedback. We hope to have the opportunity to welcome you back for an even better stay in the future. If there’s anything specific we can do to enhance your next visit, please do let us know.Warm regards,Peter WagnerResort Manager
Pengguna Anonim
Kamar Menghadap Laut Matahari Terbit Deluxe
Check-in Jan 2025
Pasangan
5 ulasan
10.0/10
Fantastis
Diposting pada 24 Feb 2025
It was a short and sweet stay at Anantara Desaru Coast. Room is very clean and spacious enough for my husband and I. Would love to come back and stay longer next time. Thank you Anantara!
Terjemahkan
Tanggapan dari Properti: Dear Anonymous User,Thank you for your wonderful review! We’re delighted to hear that you had a short yet sweet stay with us at Anantara Desaru Coast. It’s great to know that you found your Deluxe Sunrise Sea Facing Room clean and spacious for you and your husband.We truly appreciate your kind words and would love to welcome you back for a longer stay in the future. Until then, safe travels, and we look forward to your next visit!Warm regards,Peter WagnerResort Manager
Tamu
Kamar Premier
Check-in Feb 2025
Keluarga
2 ulasan
9.5/10
Menakjubkan
Diposting pada 9 Mar 2025
Superb ambience; excellent food; fantastic view and wonderful service.
Terjemahkan
Tanggapan dari Properti: Dear Guest User, Thank you for your excellent review! We’re delighted to hear that you enjoyed the superb ambiance, fantastic views, and wonderful service at Anantara Desaru Coast Resort & Villas. It’s also great to know that our food and amenities met your expectations.Your kind words mean a lot to us, and we truly appreciate your feedback. We look forward to welcoming you back for another memorable stay!Best regards,Peter WagnerResort Manager
Tamu
Kamar Deluxe dengan Pemandangan Laut
Check-in Jan 2025
Pasangan
3 ulasan
10.0/10
Fantastis
Diposting pada 16 Feb 2025
Impressed beyond expectations, everyone was so friendly and warm! Highly recommended
Terjemahkan
Tanggapan dari Properti: Dear Guest User Thank you so much for your kind words and for taking the time to leave a review! We are thrilled to hear that your stay exceeded expectations and that our team made such a positive impression on you. Your recommendation means a lot to us, and we truly appreciate your feedback. We look forward to welcoming you back for another memorable experience!Kinds Regards Jaswinder KaurRooms Division Manager
Mohd Fariz Abd Latiff
Kamar Sudut Pemandangan Taman Deluxe
Check-in Des 2024
Keluarga
7 ulasan
10.0/10
Fantastis
Diposting pada 17 Jan 2025
My short staycation with my familiy before the school starts. Almost 1 year we did not stay here due to some previous experiences during my wife pregnancy but as we've missed so much the place we booked again and we had a great time there.
Terjemahkan
Tanggapan dari Properti: Dear Mohd Fariz Abd Latiff,Thank you for sharing your wonderful review about your recent stay with us in the Deluxe Garden View Corner Room. We’re delighted to know that you and your family had such an enjoyable staycation before the school term began.We truly appreciate your decision to return to us after some time, and it’s heartwarming to hear that your experience this time met your expectations. Your perfect scores for surroundings, amenities, cleanliness, and service motivate our team to continue delivering memorable experiences for all our guests.It’s always a pleasure to welcome returning guests, and we’re thrilled that your stay was filled with positive moments. Should you plan another getaway, we’d love to host you and your family again to create even more cherished memories.Warm regards,Peter WagnerResort Manager
Berrysurprise
Kamar Sudut Pemandangan Taman Deluxe
Check-in Nov 2024
Keluarga
96 ulasan
10.0/10
Fantastis
Diposting pada 18 Des 2024
Awesome stay at Anantara Desaru and location is right on the beach, the view is awesome and room is spacious.
Terjemahkan
Tanggapan dari Properti: Dear Berrysurprise,Thank you for your wonderful review! We’re thrilled to hear that you had an awesome stay with us and enjoyed the beachfront location, stunning views, and spacious Deluxe Garden View Corner Room.We look forward to welcoming you back to Anantara Desaru Coast for another memorable getaway soon!Warm regards,Peter WagnerResort Manager
Tamu
Kamar Premier
Check-in Nov 2024
Keluarga
5 ulasan
9.0/10
Sangat Baik
Diposting pada 11 Des 2024
Wonderful service and cleanliness. Can improve on activities for teens and children. E.g. netball court, beach volleyball, archery, bowling, beach ATV etc. Also a nature trail would be nice. The pools are wonderful. The food at Turmeric is good however, the portions is a little big for kids eg the laksa johor and creme brulee. but salt/sea/fire is too expensive for kids. The seafood bouillabaisse has too little ingredients.
Terjemahkan
6/9
Tanggapan dari Properti: Dear Guest User,Thank you for sharing your detailed review and valuable suggestions following your recent stay with us in the Deluxe Garden View Room.We’re delighted to know that you appreciated our wonderful service, cleanliness, and pools. It’s also great to hear that you enjoyed the food at Turmeric, though we acknowledge your feedback regarding portion sizes for kids.Your suggestions for additional activities, such as a netball court, beach volleyball, archery, bowling, and nature trails, are very much appreciated. These ideas are invaluable as we continuously strive to enhance the experience for guests of all ages. We also take note of your comments regarding the pricing and ingredients at Sea.Fire.Salt., and we’ll review these to ensure a more balanced offering.Thank you once again for your constructive feedback. We hope to welcome you and your family back for another enjoyable stay in the future.Warm regards,Peter WagnerResort Manager
MosquitoFeeder
Kamar Premier
Check-in Nov 2024
Keluarga
14 ulasan
10.0/10
Fantastis
Diposting pada 14 Des 2024
Anantara is amazing! What we like: Huge, scenic pools. Expansive grounds. Helpfulness of staff Turn down service. Mini pantry. Comfy bed. Huge toilet, deep tub. Clean room. Personalised notes. Decor according to season. Kids club. Teens club. Cleanliness of the whole resort. We also love the beach, picking seashells, the bath salts and soaps provided, and the beginner birdwatching activity. Guide was knowledgeable, kind and helpful. What we didn’t like: Not sheltered carpark Quite pricey to pay for an extra child Hard to go out into room balcony because of the flies, mosquitoes and lizards outside. We didn’t want them in the room. Overall a superb experience. Do try!
Terjemahkan
Tanggapan dari Properti: Dear MosquitoFeeder,Thank you for taking the time to share your detailed review! We’re delighted to hear you had a superb experience and enjoyed so many aspects of your stay, from our scenic pools and expansive grounds to the thoughtful touches like turn-down service, bath amenities, and personalized notes. We’re also glad you loved the birdwatching activity—our guide will be thrilled to know their efforts were appreciated!Guest comfort is always our top priority, and we appreciate your input as it helps us serve you better.We hope to welcome you and your family back for another memorable stay soon!Warm regards,Peter WagnerResort Manager