Ulasan The Royal Sonesta Harbor Court Baltimore

The room was very nice. When I checked in I asked about parking. They said I could go around the corner and park, it is connected to the hotel, and it would cost $29 for the night. When I left the hotel and tried to get out of the parking lot, the cost is $69! I drove around to ask about this problem, the girl at the front desk had no idea. She took my email address and said the manager would contact me when he arrived. It has been 24 hours and I have not heard from the manager. Obviously I’m not very important to this hotel so I will never stay there again. They lied to me when I checked in and then never responded to my complaint. I would have booked a different hotel if I knew I was going to be charged $69 parking for one night! Stay somewhere else.

Great location great place to be at and close to the center will Be staying again

Staff is very polite and helpful Terry location is perfect and close to everything. Going down fall was the Lack of supervision in the pool areas and not really so much the hotels followed but the guests who met their children swim and splash and jump in the Jacuzzi. There needs to be clear posted signs regarding no children in the hot tub under the age of 16 years old