Ubud Raya Shala

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The garden is beautiful - lot of flowers and and amazing swimming pool. You can relax here super good! The rooms are super big so you have enough space for al your belongings. And the people who work here are super nice and friendly and want to help you with everything

Super nice, very comfy beds and a clean room. De mevrouw bij de Bali was super aardig tegen ons en regelde allemaal drankjes en handdoeken. Alleen is het jammer dat er geen restaurant is, dat zou ons verblijf ook wel iets prettiger hebben gemaakt.

It was our first trip to family with wife and daughter. I must say the beauty and peace at the Raya Shala Hotel was so helpful to disconnect and feel good about the trip. Staff is very patient and professional. Special thanks to Reception team and Devi for taking care of our doubts and assisting us.

Stayed 3 nights here and wouldn’t have stayed another. Yes, it was cheap and had the advantage of my family of 5 being able to share a room, but it’s cheap for a reason. Positives: -Big room , 2 large beds -Lovely pool -Close enough to ubud via taxi -Friendly staff but they keep to themselves, not much presence around the area unless you go looking for them . We did meet the manager /owner as We were waiting for our taxi To leave and he was very pleasant and helped us with our bags Negatives - cleaning of the pool area and outside rooms non existent. They bring you room service, if you eat outside then your plates will be left there all day. Many staff walk past and ignore the mess. There has been a pair of old boxer shorts and half empty water bottle beside the pool from when we arrived to when we left! - Pool itself is good but pool area needs updating. Cracked tiles, rotten wood etc - Bad nights sleep due to creaky beds,noisy aircon and a buzzing/whirring noise from another room/boiler/ fridge etc all day and all night which in the end became akin to torture to me! Had to find and use earplugs ! -only 2 electricity points in the room. One behind the desk which the fridge is plugged in to, so to use it you have to move desk and unplug fridge - Lack of mirrors (1, high up above sink in bathroom) - Tv wasn’t working properly, grainy signal - Bathroom was smelly and toilet constantly leaked and left puddle of water on the floor, shower rail fell down and hot water ran out before we all had a chance to shower . needs renovating - 4 towels for 5 people? -restaurant has inconvenient hours of serving food, small portions, everything comes wrapped in cling film (even hot drinks) and is cold on arrival -fridge containing water, coke, beer etc is padlocked and staff leave at night and security guard cannot access it. He did offer to go to the supermarket for us which was kind! All in all, it was a very cheap stay but it wasn’t that enjoyable. We were looking forward to leaving and spent most of our days out. Stay any longer than a couple of nights and you’ll be bored! Tip: try Cyan Sayan for a lovely breakfast/lunch/dinner Great coffee

While is Bali, we had to extend one more night in Ubud and we chose this hotel because there was a family room. However, when we checked in at about lunch time, we couldn't find any food. There was no food service available!! So we ordered mobile application food delivery service Grab to get something to eat. No waters, coffee, tea in the room. No in room phone line and wifi was very weak. The location was a little deserted and there were not many restaurants, kiosks around. It took about 15 min by car to the center of Ubud. The worst part was that there was a big group who had a pool party with a very LOUD music whole night. We couldn't rest and got very stressed because the room was right in front of the pool. When I talked to the desk that we would like some quietness and asked how to bring this concern to the person in charge, nobody seemed to be in charge of this hotel. The man simply said the staff went home!! He was the only on onsite that night and had no idea about our concern. The security guard at the gate. I felt then very unsafe. Obiviously this hotel is kind of a private resident without management and give one room away for a walk im guest. You cannot expect the solution from the management if you come across some problem. It was a terrible night and I don't quite recommend this place.

The rooms are super big and clean. It's quiet and a little bit out of ubud center. A big pool and the best thing is the lovely staff. Whenever we had a wish or a question they helped us. Also the manager is super nice and was always there for us. Thank you for everything:)