Hotel dengan balkon di Miami

Right in the center of Coconut Grove, convenient to everything. Bellini Restaurant is quite good, but not stellar. Housekeeping is the best I’ve ever encountered. However, on a Saturday, at noon, they booked a little-kids birthday party at the pool. What? Adults were trying to relax, enjoy the pool, etc., but we were surrounded by a herd of screaming kids. A big mistake. Again, otherwise, a delightful stay.

This is an absolutely beautiful suites hotel. Every where is spotlessly clean. They were so accommodating. We arrived 6 hours early and we were still allowed to check in to our room. Suites have every thing you need. Staff were friendly and helpful. I would definitely stay here again.

For the price of this hotel, it is in an excellent location and is very clean. During our stay, there were lots of things that weren’t working or were broken in the hotel, including the key card machine, so we were only given 1 key card for a room for 3 people. In our room, the bathroom door handle had been ripped off on the inside before we got there and one of our friends got locked inside with no way out. She tried multiple times on multiple numbers for the hotel/front desk and not a single one worked. They were either in Spanish and hung up immediately or were disconnected. Luckily she was able to get in touch with us to come and let her out (she was in the room alone) but that meant travelling back to the hotel from another location. We were told by the front desk after this incident that they would come and fix the door but they never did. The washing machines were also broken so we were only given 2 towels every few days between 3 people. If there hadn’t been so many things broken, it would have been a decent stay.

Personal super freundlich, poolbereich ausgezeichnet. Zimmer sauber und geräumig, bieten alles was man benötigt.

Review: I arrived at 7:00 AM and found no staff, no reception, and no check-in instructions. My wife and I had to wait outside until another guest happened to come out and let us in. Inside, I met someone who I thought was staff, but he was just another guest. He tried to help me contact the hotel, but no one — not even other guests — could reach the manager. There is no real lobby, just a yard. I waited three hours outside until someone finally responded. Then I was told I couldn’t check in until 3:00 PM unless I paid $100 extra. That’s way more than most hotels charge for early check-in which is about 20$. I asked for a refund so I could leave — they refused. With no choice, I left my luggage with the housekeeper (the only helpful person) and had to walk around the city with my wife for six hours before coming back. When I finally checked in, I just got a text message with a door code — no person, no welcome. The room had lots of bugs, and both of us got bitten badly overnight. There were even cockroaches in the kitchen. This is not a real hotel. It’s overpriced, poorly managed, and has no customer service. Avoid if you care about basic hospitality.

La chambre est très grande avec une belle vue. La piscine est bien. Mais une grande chaine, sans âme. Et la localisation sans grand intérêt