Hotel dengan balkon di Venesia

My flight was in the morning from MXP, so I left the hotel at 4 am. I asked the front desk at least 5 times about where is the ferry station and time table, which Lorenzo gave me very accurate answer and printed out the time table, indicated the station on map for me. However, the station that he gave me was wrong( I arrived 10 mins in advance ) so I missed the ferry at 4:21….there was absolutely no one in anywhere near the station so I desperately rushed back with my luggages to the hotel, where there is an older guy in the front desk said it’s the next station after the one Lorenzo gave me, which means one more bridge. Yet, I did ask this older guy before I left the hotel at 4 and he was very sure. When the second time i doubted him he said “ you can wherever u like lady!” There was no empathy, as if it’s none of their business! Second time I rushed to the correct station n took the ferry at 4:55 and I missed the train to Milan! Buying another italo ticket wasn’t a problem but it’s about life and limb! I’m just hoping the front desk could be more professional n check really carefully when they give suggestion. I would definitely miss my flight if there was no Italo fast train, plus I took taxi right after I arrived Milano centrale to make it! Room was small couldnt open big luggage but it was clean, the cleaning lady deserved a big tip! I like they provide water and slippers. The view from my room is authentic. The hotel is convenient if u r around San Marco square or you always have to go to bathroom. If u r taking night ferry to Santa Lucia Train station Ferrovia, remember is on the right END station from San Marco, it’s another bridge u have to cross.

地理位置最棒的！ 房間裝修有多舊，但是住的很舒服. 自己開車過來請酒店安排停車服務，接送停車場到酒店來回. 去程很好，價格貴. 送走時酒店沒講清楚，停車費自己付款沒包括在220歐元價格內！送走“出租船“也有客人自己承擔. 離開時有點失望，付出價格很高，但是覺得酒店有點佔便宜…當然威尼斯什麼都貴，但是覺得酒店可以提供更好服務！ 總的有空間可以進步！下次去威尼斯，還是換一家酒店！

This hotel truly lives up to its name, offering an exceptional Venetian experience. Here's a breakdown of our stay: Pros: Unbeatable location: Steps away from Piazza San Marco and a convenient ferry station. Grand Canal View rooms: Worth every penny, offering stunning vistas of the canal, gondola station, and the Church of Santa Maria della Salute Attentive service: Staff were helpful and knowledgeable about local attractions. Unique Murano experience: The hotel's partnership with a Murano glass factory, including private boat transport, was a highlight. It offered an intimate look at the glass-making process, though there's a soft expectation to purchase souvenirs. Decor: The hotel's Venetian style is more modern and appealing in person than online photos suggest. Cons: Breakfast: While the view from the breakfast area is spectacular, the selection is limited, and some equipment (like toasters) weren't functioning properly. Noise: Proximity to the ferry station means some noise can be heard until around midnight. Overall, our stay at Monaco & Grand Canal Venice was thoroughly enjoyable. The hotel's prime location, stunning views, and unique experiences more than compensate for the minor drawbacks. I would highly recommend this hotel for anyone seeking an authentic, luxurious Venetian experience.

This hotel is fantastic. Excellent location. Beautiful view, right on the Grand Canal, easy to access the water bus. The staff members were welcoming and very helpful. The rooms were clean and comfortable. The breakfast was also excellent. I would have no hesitation recommending this hotel to anyone!

Wonderful to be in the centre although limited view of canals and happenings. Nice quiet corner and extremely easy to manage , secure access to our flat. Newly refurbished , high standard of finishes and interior design for luxury comfort. Kitchen pantry likewise enjoyment to make coffee and have our light breakfast. The only comment on the size of bathroom, shower is the shower door can only open 70% ( unit 23)) so would appreciate if establishment improved this to sliding door panel. Just a short stay but would definitely recommend this property and also try the other Be mate properties in other cities.

Отличное расположение отеля. Наличие террасы делает его ещё привлекательнее. В самом отеле чисто и уютно.