9703 Collins Avenue, Bal Harbour, Miami-Dade County, United StatesLihat Detail Hotel
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Kami Samakan Harga
1 malam
Ulasan Tamu
4.2/5
Luar Biasa
62 ulasan
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Ulasan terverifikasi
Lokasi4.3
Fasilitas4.3
Layanan4.2
Kebersihan4.2
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Buruk(7)
嵐心
Kamar Deluxe King dengan Pemandangan Samudra
Menginap di Okt 2023
Keluarga
28 ulasan
4.5/5
Sangat Baik
Diposting pada 10 Okt 2023
Pool and beach staff offered amazing services. Bell staff are great too. Housekeeping is not as good, rooms are not cleaned well, we found our bathroom rugs and shower area to be uncleaned and still dirty after housekeeping. Necessary items such as tissue were not replenished.
Terjemahkan
MandyDing
Kamar Deluxe King dengan Pemandangan Samudra
Menginap di Apr 2022
Pasangan
5 ulasan
5.0/5
Fantastis
Diposting pada 24 Mei 2022
Best seaview in Miami Beach! And there is a mall opposite to the hotel.
Terjemahkan
Pengguna Anonim
Kamar Grand Luxe Oceanfront Dua Tempat Tidur Queen
I travel a lot, a know the difference between a $350 a night hotel and a $1000 plus a night hotel. St Regis cost me $1450 for one night and is perhaps the biggest rip off I have ever been subjected to. The entrance is awful. Decor is old. Elevators are not working. The pool area is pathetic and the main Greek restaurant a joke. I went there to eat last night at 8:30pm and there was NO ONE in the restaurant. The St Regis bar is more like a McDonals serving drinks. Awful.
Terjemahkan
Yuhe
Menginap di Des 2023
Keluarga
3.0/5
Diposting pada 30 Des 2023
The hotel is aesthetically pleasing, but the overall service quality is just average. The bellboy was friendly, but the rest of the staff seemed to provide merely adequate service. They appeared somewhat aloof, as if they were more accustomed to serving old money. I had an unpleasant encounter with a rude individual while waiting for the elevator. Despite being ahead in line, this person aggressively cut in front of us and complained about our speed, although we were waiting for others to exit the elevator first. Initially, I thought this person was a guest, but upon seeing them again in the lobby the next day, I suspected they might be part of the staff. Regarding room and balcony cleanliness, it was passable, though not impressive. However, the view was indeed spectacular. It seems like the hotel might be catering to guests with higher spending expectations.
Terjemahkan
Kevin
Menginap di Okt 2023
Keluarga
5.0/5
Fantastis
Diposting pada 2 Okt 2023
This place is fantastic. A five star stay with a great view, staff and location. They had a car service available which made it quite worth it.
Terjemahkan
James
Menginap di Agt 2023
Pasangan
5.0/5
Fantastis
Diposting pada 29 Agt 2023
Everything was to my liking. Excellent customer service all around the resort. I would visit again and recommend it to others.
Terjemahkan
todd
Menginap di Agt 2023
Lainnya
3.0/5
Diposting pada 5 Agt 2023
Rooms need to have some maintenance , had a dryer I. The room that was no opera table, they swapped it out for one from another room, that one was better but kept sitting down befor clothes were dry ,,, ice maker in freezer was non operational , phone in room were old and would cut out after a couple of minutes or if you walked in the other room , room service food was limited , expensive , and sub par quality.... great location friendly staff
Terjemahkan
Adel W.
Menginap di Sep 2023
Pasangan
5.0/5
Fantastis
Diposting pada 24 Sep 2023
Amazing. Super clean. Staff outstanding!! And the shopping nearby. Workd class.
Terjemahkan
Jennifer
Menginap di Jun 2023
Lainnya
4.0/5
Luar Biasa
Diposting pada 24 Jun 2023
Fantastic location! Beachfront and right across from the shop. Close to restaurants and grocery stores. The balconies are large and have comfortable loungers. My only constructive criticism
Terjemahkan
Nicholas
Menginap di Jun 2023
Bisnis
1.0/5
Diposting pada 13 Jun 2023
The front desk was atrocious. My uber eats were not delivered for over an hour and half. manager not helpful. prices exorbitant for what you receive. many other hotels in Miami that are much better and a lot less expensive.
Terjemahkan
Michael
Menginap di Nov 2023
Pasangan
5.0/5
Fantastis
Diposting pada 10 Nov 2023
The service from check in to check out was incredible!
Terjemahkan
JEFF
Menginap di Des 2022
Keluarga
1.0/5
Diposting pada 5 Des 2022
No restaurant for real dinner. Only some small dishes and burgers. The taste of the burgers were terrible. Why doesn’t it have a restaurant that can provide fine dining as it’s a 5 star hotel? We ordered Uber eats for dinner
Terjemahkan
IBRAHIM
Menginap di Feb 2023
Keluarga
5.0/5
Fantastis
Diposting pada 17 Feb 2023
Friendly and professional staff. Comfortable room with nice ocean view.