Hotel Makaaba Eco-Boutique

Beautiful place. We really enjoyed our stay here. Nice rooms, good food and a great pool.

I'm so glad we stayed at this property. We loved our King bed Room, it was perfect for our 3 nights at Bacalar. We enjoyed walking everywhere for our activities. Its a few step close to many good restaurants and bars. Just street crossing in front of Bacalar Lagoon. Don't miss the delicious breakfast that they offer every morning. Loved that breakfast is available until 11:30am. Very friendly staff!

Convenient to the center of town. Walk to everything.

Overall, I liked this small hotel; it has the feel of a "hip hotel." The big selling point of this hotel are the green pools with the large one big enough to swim laps. There is also a fun high diving platform. Other positives are the nicely designed and decorated common spaces with several options on places to relax, work and eat. In addition, staff were professional, helpful and nice; the breakfast was good with several options; and it was very clean. However, there is one big negative with the cramped room being tiny with a loft bed that is reached by an awkward, steep (dangerous) staircase. The room is so tiny that it's difficult to open a large suitcase and there is no comfortable place to sit except the loft bed. Now there are comfortable places to sit elsewhere in the property. I think there are 8/9 small rooms with loft beds and a few more larger rooms with normal beds at the back of the property. Another negative is the constant horrible house music in the hotel. Finally, a word of warning: they've started construction on an addition to the property, which is inches away from the loft rooms (the rooms in the back are quiet).

Loved our stay. Highly recommended

This hotel is exceptional. Their eco concept is impressive, the location is perfect, the room was conformable and clean. Highly recommended! We had the best stay!

Upon arrival I was given my room. When settling in I noticed the air conditioner was not working properly. I informed the front office and they said they would have it fixed. After a night out we returned to a boiling hot room and no personnel to contact. I slept outside on the hammock due to the unbearable heat. The following day I was moved to another room but was told I would have move AGAIN due to having guests arriving. It didn’t make sense since the rooms were exactly the same. Steph or “Marianna” she gave me a different name than what other employees refer to her was extremely rude, condescending and unprofessional. She was hesitant to compensate, being extremely rude implying that ******* would not be compensating as if the AC not working was *******s fault. Horrible experience, every single day was an inconvenience, I felt pressure every time I returned to the hotel. Not worth it, I will never again stay here. I would however, like to thank Maria at the front desk, the only person that was professional and empathetic of the horrible situation.

From the moment I walked through the door, I was struck by the lovely a**osphere of the place. The staff were incredibly friendly and welcoming, and they went out of their way to make sure that my stay was comfortable and enjoyable. One of the things that impressed me most about this hotel was how safe and secure it felt. The staff were always present and vigilant, which gave me peace of mind during my stay. Additionally, the hotel was very clean and well-maintained, which was particularly important to me during these times. The location of the hotel couldn't have been better. It was situated in the heart of the city, which meant that I was within walking distance of all the main attractions and amenities. I also appreciated that the hotel was set back from the street, which gave it a peaceful and tranquil feel despite its central location. Finally, I have to mention the great a**osphere of the hotel. There was a warm and welcoming vibe throughout, which made me feel right at home. The decor was tasteful and stylish, and the communal areas were inviting and comfortable. Overall, I can't recommend this hotel highly enough. If you're looking for a lovely, safe, clean, well-located, and a**osphere-rich place to stay, then this is definitely the hotel for you

The room is very small