Hotel Hot spring Aswan

The Hotel was really beautiful, excellent facilities with nice architecture and decoration, impressive view to the Nile from the rooms, very clean and comfortable common areas and room. Relaxing and private setting. Unique experience. The service was good but we have some miscommunication problems with the staff serving at the restaurant. For us communicating in English with them was difficult, and it cost us some problems with our consumption and food bill. There is some room for improvement for the Hotel in that regards. Although the location for us was really nice for other guest or tourist may prove a problem, as it is not of easy access. Although the hotel offers a shuttle boat to mainland, we had to go through some long waits at mainland to get the ride. Without having a phone to call well in advance for transportation it becomes really different to access the hotel. We were lucky that our tour guide in Aswan, had his local phone and could always help us contacting the hotel and getting the boat for us.