sanchirbayar Undrakh
15 April 2024
I'm sorry to hear about your experience at the hotel. Here's a revised version of your review reflecting your feedback:
Disappointing Experience at this Hotel, Antalya
I recently stayed at here, and unfortunately, my experience did not meet my expectations based on the information and images provided online. Here's a detailed review of my stay:
Accommodation (3/5): The room at Spa Hotel was not as advertised. The hotel lacks the amenities shown in the images, such as a pool and beach access. Additionally, the room did not offer any outside views as depicted in the promotional photos. This discrepancy was disappointing and misleading.
Service (3/5): While the staff was polite, the service did not fully compensate for the hotel's shortcomings. Check-in was efficient, but when I raised concerns about the discrepancies, the staff was unable to offer a satisfactory resolution.
Facilities (3/5): The Hotel does not have the advertised pool and beach amenities. This was a major disappointment, especially since I chose the hotel based on these features.
Overall Experience (3/5): My overall experience at this Hotel was disappointing and not reflective of the hotel's online portrayal. I would not choose to stay here again or recommend it to others seeking similar amenities.
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