Rezen Select Anqing

Ulasan Rezen Select Anqing

Rezen Select Anqing

No.111 Yingbin East Road, Yixiu District, Anqing, Anhui, ChinaLihat Detail Hotel
Rezen Select Anqing
Rezen Select AnqingRezen Select AnqingRezen Select Anqing
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Kami Samakan Harga
1 malam

Ulasan Tamu

4.8/5
Excellent
6033 ulasan
Ulasan terverifikasi
Location4.8
Amenities4.8
Service4.8
Cleanliness4.9
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All reviews(6033)
Positive reviews(6004)
Reviews with photos/video(2643)
Friendly front desk staff(435)
Delicious breakfast(429)
Classy environment(373)
Well decorated(110)
Perfect for business trips(110)
Delicious buffet(26)
Close to train station(22)
Luxurious(19)
Negative reviews(29)
Guest User
Deluxe Business Double Bed Room (negative Ion Forest Oxygen Bar Purifier + Zero Pressure Mattress)
Menginap di Feb 2025
Business travelers
1 ulasan
4.2/5
Very Good
Diposting pada 18 Mar 2025
This was my fourth stay at this property. The room was clean and had the expected amenities. Everything in the room worked. They had sold out of non-smoking rooms, so it would be nice if more were available. During this stay, air-conditioning was not available. I turned it on to learn that it would blow only hot air. When the temp hit 26, I turned it off and opened the window. But that made the smoke from the hallway and/or other rooms to get pulled through my room. Yuck! My rate included breakfast and I'd appreciate if they had butter for the toast and black ground pepper to season the hard fried eggs. The coffee machine ("Dr Coffee") seems to work correctly only half of the time (on multiple visits). The orange juice doesn't seem like real juice; it's more like an orange flavored drink. There aren't many western options but I guess there aren't many western visitors here either.
Tanggapan dari Properti: Dear guest,Thank you so much for choosing to stay with us again. We truly appreciate your loyalty over the four visits, and we're glad that the room was clean and met your basic amenity expectations.We sincerely apologize for the inconvenience regarding the non - smoking room availability. We understand how important this is to our guests, and we are working on increasing the number of non - smoking rooms in the future.The issue with the air - conditioning is unacceptable, and we're deeply sorry for the discomfort it caused during your stay. We have immediately informed our maintenance team to check and rectify the problem to ensure it doesn't happen again.Regarding breakfast, your feedback on the lack of butter for toast and black ground pepper for the eggs is well - noted. We will make sure to have these items available from now on. We're also aware of the issues with the coffee machine and the quality of the orange juice. We will either repair or replace the coffee machine and look into improving the quality of our orange juice offering.While we understand that our breakfast options may not be as extensive as what some Western guests are used to, we are constantly looking at ways to diversify our offerings based on guest feedback.Once again, thank you for your detailed feedback. We hope to have the opportunity to welcome you back and provide you with a much - improved experience.Best regards,
HBean
Deluxe Business Double Bed Room (negative Ion Forest Oxygen Bar Purifier + Zero Pressure Mattress)
Menginap di Agt 2024
Business travelers
22 ulasan
5.0/5
Outstanding
Diposting pada 1 Nov 2024
Really like to stay at this hotel because stufff are friendly and hotel is clean
Tanggapan dari Properti: Hello dear guests! Thank you for your review! We are very happy to receive your recognition, and we look forward to your next stay to bring you a more perfect stay experience; I wish you a happy life! Hotel lobby manager-Fu Ling
Manbui-
Deluxe Business Double Bed Room (negative Ion Forest Oxygen Bar Purifier + Zero Pressure Mattress)
Menginap di Nov 2023
Travel with friends
5 ulasan
5.0/5
Outstanding
Diposting pada 5 Des 2023
A nice day
Tanggapan dari Properti: 尊敬的賓客,您好!非常感謝您對我們酒店的點評,我們會再接再厲不辜負您的點評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!酒店大堂經理-白薇
Guest User
Deluxe Business Double Bed Room (negative Ion Forest Oxygen Bar Purifier + Zero Pressure Mattress)
Menginap di Mar 2022
Business travelers
1 ulasan
5.0/5
Outstanding
Diposting pada 20 Apr 2022
ok0KOk
Tanggapan dari Properti: 尊敬的賓客,您好!收到您的好評是我們每天最大的願望,您的好評就像春風拂過我們的心田,讓我們身心感受到春天般的温暖,我們將會繼續努力做得更好哦~感謝您對麗呈睿軒酒店的支持,祝您天天好心情吶!酒店大堂經理-白薇
Guest User
Deluxe Business Twin Room (negative Ion Forest Oxygen Bar Purifier + Zero Pressure Mattress)
Menginap di Okt 2024
Business travelers
5 ulasan
5.0/5
Outstanding
Diposting pada 19 Nov 2024
Bai Wei, Xiaoman's service is very good. I like the hotel room, which is clean and hygienic. There are also drinks. Facilities: good Health: good Environment: good Service: good
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: 尊敬的賓客,您好 !感謝您選擇麗呈睿軒酒店,能得到您的認可,我們感到非常榮幸。我們真誠希望在您出行的每時每刻,都能感受到來自酒店的關愛。您的好評是我們前行的動力,我們將再接再厲,繼續為賓客提供貼心的優質服務! 酒店大堂經理-白薇
Guest User
Deluxe Business Twin Room (negative Ion Forest Oxygen Bar Purifier + Zero Pressure Mattress)
Menginap di Apr 2024
Family
12 ulasan
5.0/5
Outstanding
Diposting pada 7 Mei 2024
The hotel is in a very good location, the lobby is clean and tidy, the parking lot is convenient, the room is clean, the facilities are complete, the environment is good, and the front desk service attitude is very satisfactory👍.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guest, hello! Thank you for your 5-point praise! Beautiful time, we met you unexpectedly at Regent Suites Hotel. Thank you for this fate. We will cherish it and look forward to seeing you next time! Hotel Lobby Manager-Bai Wei
Anonymous User
Executive Scenic Double Bed Room (negative Ion Forest Oxygen Bar Purifier + Zero Pressure Mattress)
Menginap di Apr 2024
Travel with friends
5 ulasan
1.1/5
Diposting pada 2 Mei 2024
I was speechless. First of all, on May 1, I called the hotel to book a deluxe room for 358 yuan, and Ctrip booked an executive room for 451 yuan. They were exactly the same rooms, but on different floors. The so-called executive floor on the 22nd floor was not as good as the 17th floor. The shower water was not hot at all and the water pressure was very low. It was a real pain! I was speechless. I don't know if Ctrip was a fraudulent salesperson or the hotel! Second, when I entered the room, the so-called executive bed on the 22nd floor, one of the toothbrushes was an empty bag that had been opened! I seriously suspected that the room was not cleaned. I called the service lady to see her and she admitted it. Then she said that the newcomers cleaned it. They didn't even know how to change the toothbrush. I was speechless. The towels also had a lot of yellow stains! I was given a Sprite and a soft drink and that was it! Third, when I took a shower, it took 10 minutes for the water to get hot water, but you had to put it in the hottest position to get hot. However, the water was the smallest in all the hotels I had stayed in, including the B&Bs, and I couldn't take a shower at all! The waiter came up and said that the water pressure was low. How can you open a hotel with low water pressure? I was speechless about the executive room! I caught a cold the next day. Fourth, when I had breakfast in the morning, I asked the lady at the noodle stall to give me more lettuce. She directly replied that she couldn't give it because there were too many people and not enough preparation. I said, what does your large number of people have to do with me? I paid more for accommodation, so what's the problem with asking for more food? Why don't you say I want less wonton stew? Then a chef with glasses came over and said it was okay. The lady reluctantly gave me an extra leaf of lettuce. I have stayed in hotels in dozens of countries around the world, and countless hotels in China. This kind of fussing over lettuce is unique. It's really funny to say that there are too many people and not enough resources. I turned around to get some fruit and found that another big bowl of lettuce was served, haha! Don't look at the reviews. There are too many people staying here. It's just that the hotel next door, which is owned by the same owner, arranged many guests to stay here for wedding banquets! Fifth, this elevator is what we call a slow elevator. The two slow elevators are ridiculously slow. Tourists and business people must avoid this hotel! ! ! ! ! ! !
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear distinguished guest, hello! Thank you very much for choosing Anqing Licheng Ruixuan Hotel as your place of stay during your journey, and for taking the time out of your busy schedule to give your comments. I would like to express my deepest apologies for the bad stay experience during your stay! During the May Day holiday, many distinguished guests chose Xiaoxuanjia as their place of stay. Therefore, during the peak water usage period, the water pump had a sudden failure. The on-duty engineer immediately eliminated the failure and restored the hot water supply. I am really sorry. For the other problems you reflected, our management attaches great importance to it, holds meetings to discuss and summarize relevant issues, strengthens supervision and management, and conducts training, and seriously improves our customer service quality requirements to prevent such incidents from happening again. On behalf of all the staff of the hotel, Xiaoxuan would like to express my most sincere apologies to you. Thank you for pointing out our shortcomings, so that we can better improve the quality of customer service. I hope that you, the distinguished guest, can choose Xiaoxuanjia as your place of stay again, witness Xiaoxuan's progress and changes, and look forward to your visit again. Finally, I wish you and your family happiness and all the best! Hotel General Manager - Yan Bin
Tangkemiaomiao
Deluxe Business Double Bed Room (negative Ion Forest Oxygen Bar Purifier + Zero Pressure Mattress)
Menginap di Mar 2024
Solo travelers
63 ulasan
4.6/5
Great
Diposting pada 13 Mei 2024
I was lucky to choose this hotel during the May Day holiday. The room was spacious and bright, and cleaned very well. The front desk was responsive and professional in communication. After booking, I asked for a quiet room on the 19th floor in advance, and my request was fulfilled. The only problem was that the door was not soundproof enough. In the morning, I was disturbed by guests in other rooms and even dogs barking. However, the flaws did not outweigh the merits. Recommended!
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guest, hello! Thank you very much for choosing to stay at the Regent Hotel and taking your precious time to share your stay experience with us. I feel very sorry that this stay did not bring you a perfect stay experience. I will also speed up the pace of updating to bring guests a better and more comfortable stay experience. I hope you can stay in our hotel again next time and see our progress. I wish you a happy life! Hotel Lobby Manager - Fuling
Guest User
Deluxe Business Twin Room (negative Ion Forest Oxygen Bar Purifier + Zero Pressure Mattress)
Menginap di Apr 2024
Business travelers
3 ulasan
5.0/5
Outstanding
Diposting pada 14 Mei 2024
Baiwei Bailu Service Facilities: Good Sanitation: Good Environment: Good Service: Good
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear customer, hello! Thank you very much for your support to our hotel. Keeping the hotel clean and creating a comfortable environment is what we should do. Thank you for your support and affirmation. We welcome you to choose our hotel again for business trips or travel. We sincerely look forward to your visit again and wish you a happy life. Lobby Manager - Fuling
wayne_cyc
Executive Scenic Double Bed Room (negative Ion Forest Oxygen Bar Purifier + Zero Pressure Mattress)
Menginap di Mar 2024
Business travelers
30 ulasan
5.0/5
Outstanding
Diposting pada 11 Apr 2024
The reception was very warm and we checked in. After checking in, I went to the gym. The bench press is rare in the hotel gym, but unfortunately there are only four 5kg barbells and three pairs of dumbbells, the heaviest of which is 10kg. It's a bit too showy. Fortunately, there is a gantry, but there are no more choices for the handles. I can only make do with it. The breakfast is quite rich, and the freshly ground coffee is a plus.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guest: Hello! Thank you very much for your support. Xiaoxuan attaches great importance to the questions you raised and has reported them to the relevant departments so that some fitness equipment can be added later to enrich the fitness needs of all guests. We will continue to uphold the service concept of working hard and serving attentively, so that you can feel the warmth of home in the Regent Hotel. I look forward to your visit again and wish you a happy day! Hotel Lobby Manager - Fuling
Guest User
Deluxe Business Double Bed Room (negative Ion Forest Oxygen Bar Purifier + Zero Pressure Mattress)
Menginap di Mar 2024
Business travelers
6 ulasan
5.0/5
Outstanding
Diposting pada 10 Apr 2024
Second stay, the environment is very good, the price is not expensive, cost-effective, there are snack streets around, very convenient
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guests, hello! Thank you for choosing Anqing Regent Hotel. The lake is slow and time is soft. For your smile, we will work harder and look forward to your visit again. I wish you happiness every day! Hotel Lobby Manager - Fuling
Guest User
Deluxe Business Twin Room (negative Ion Forest Oxygen Bar Purifier + Zero Pressure Mattress)
Menginap di Mar 2024
Couples
128 ulasan
5.0/5
Outstanding
Diposting pada 8 Apr 2024
The front desk clerk was super nice, very enthusiastic when checking in, and also sent iced drinks, which was very heartwarming. The room was large and easy to use, parking was very convenient, breakfast was also rich, and the price was reasonable.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear customer, hello: Thank you very much for your support of our hotel. Keeping the hotel clean and creating a comfortable environment is what we should do. Thank you for your support and affirmation. We welcome you to choose our hotel again for business trips or travel. We sincerely look forward to your visit again and wish you a happy life. Hotel Lobby Manager-Bai Wei
zhou
Deluxe Business Double Bed Room (negative Ion Forest Oxygen Bar Purifier + Zero Pressure Mattress)
Menginap di Mar 2024
Travel with friends
8 ulasan
4.0/5
Very Good
Diposting pada 8 Apr 2024
The hotel is close to the highway exit, the room is quite big and clean! The buffet breakfast is rich in variety and tastes good! It is also close to Hu Yumei's main store. The parking lot is large and free! Welcome drink on the first day of stay, you can choose from Coke, Sprite, and coffee
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guest, hello! Thank you very much for your comments on our hotel. We will continue to work hard and hope to get your full praise in the near future. Thank you again for your affirmation of the hotel. I look forward to visiting you again and wish you a pleasant journey! Hotel Lobby Manager-Bai Wei
Yizhilengmojiuhao
Business Premier Room (negative Ion Forest Oxygen Bar Purifier + Zero Pressure Mattress)
Menginap di Feb 2024
Business travelers
29 ulasan
5.0/5
Outstanding
Diposting pada 29 Apr 2024
The environment is very good, the service attitude is also very good, the location is very convenient, there is also a popular food store next to it, the breakfast is also very good, with rich variety and relatively affordable prices. I will choose this one again in the future. There is also a supermarket which is very convenient.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guests, hello! Your recognition is our goal and motivation. We sincerely and enthusiastically serve every one of our guests, making your journey as warm, natural and comfortable as at home! Looking forward to your next visit! Lobby Manager - Bai Wei
Guest User
Deluxe Business Twin Room (negative Ion Forest Oxygen Bar Purifier + Zero Pressure Mattress)
Menginap di Feb 2024
Travel with friends
41 ulasan
5.0/5
Outstanding
Diposting pada 10 Mar 2024
The price/performance ratio is very high, and all the service staff are very enthusiastic. The sanitation is good, the bed is very comfortable, and the breakfast is a highlight, with rich variety and good taste. There is a self-service laundry room
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guest, hello! Thank you very much for your good comments on our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. I look forward to visiting you again and wish you all the best! Hotel Lobby Manager-Bai Wei